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Pros: "The customer service, the seats were comfortable and the food was great"

Cons: "Tv and food"

Pros: "Staff is the best, very accommodating."
Cons: "It was an old plane so not much comfort in business class"

Pros: "Flight arrived on time."
Cons: "Boarding was unnecessarily chaotic."

Pros: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Cons: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Pros: "The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection."
Cons: "The temperature on the flight to NY from IST was a bit too cold."

Pros: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Pros: "Food, clean plane, Nice staff"

Cons: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Pros: "Everything went well"

Pros: "Crew were excellent"
Cons: "Seats are too narrow, uncomfortable ."

Pros: "As above"

Pros: "Excellent staff."
Cons: "Very cramped, even for economy."

Cons: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing!"

Pros: "The service"
Cons: "No entertainment. Late boarding."

Pros: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Cons: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Pros: "Food and crew amazing..I guess Turkish airline going to be best"

Pros: "On time"
Cons: "Seats are not very comfortable. Narrow and hard."

Pros: "Big plane, friendly staff, good food."
Cons: "Sometime, it gets a bit too cold."

Pros: "Good food, comfort seat"
Cons: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"

Pros: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Cons: "No inflight entertainment even for business class passengers."

Pros: "Food, clean washrooms, attentive flight crew"
Cons: "Seats could be little wider"

Cons: "Need More premier economy seats"

Pros: "Nothing much to shout about this flight. It got there safely?"
Cons: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Pros: "The staff were very welcoming and the seats were very comfortable"
Cons: "Flight was a little delayed"

Cons: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Pros: "Fantastic journey no problems at all thanks kayak....."

Pros: "service"
Cons: "no personal ac by each seat and the plane was really hot"

Cons: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Cons: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Pros: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Cons: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Pros: "Nothing Really Nothing"
Cons: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Pros: "Comfortable, on time and as always good service from Turkish Airlines"

Cons: "Small seats in the economy class"

Pros: "Nothing is changing, they need to make some adjustments"

Cons: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Cons: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Pros: "Well looked after from start to finish!"
Cons: "Nothing!"

Cons: "My entertainment set didn't work"

Cons: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Pros: "Food"
Cons: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"

Pros: "Food"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Pros: "Everything"
Cons: "Would highly recommend"

Cons: "The seats were cramped together"

Pros: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Cons: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Pros: "great food! competent crew. all efficient and good."
Cons: "an extra beverage service in the middle of the flight would be nice, but that's okay."

Pros: "See previous"
Cons: "See previous"

Pros: "Comfortable and uneventful flight - just the way it should be!"

Cons: "Unable to travel due to Corona restrictions, company would not refund ticket."

Cons: "Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul."

Pros: "Great crew who were prompt with service and friendly!!"
Cons: "Notjing"

Pros: "Quick trip clean cabin"
Cons: "Sits"

Pros: "Helpful crew Good food"
Cons: "Our luggage came back damaged and open !"

Pros: "Amazing crew and service! They are the best!!"
Cons: "Amazing crew and service! They are the best!!"

Pros: "Didn’t like anything. Mediocre all round."
Cons: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."

Pros: "Everything"
Cons: "Nothing"

Pros: "New-ish aircraft"
Cons: "Prompt departure; better food/snacks."

Pros: "Nothing much to say. The crew was polite, kind and professional."
Cons: "nothing."

Pros: "Respect and politeness of the staff"
Cons: "Wi-Fi is not available on all flights also is easy to download the fllynet"

Pros: "The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids."
Cons: "Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk"

Pros: "a320 was comfortable"

Cons: "Boarding be insured as I have a ticket"

Pros: "It was all really good, as always when flying with Lufthansa"
Cons: "Can always do without delays"

Pros: "Crew very helpful."
Cons: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Pros: "crew was good food was good"
Cons: "comfort"

Pros: "S380 nice plane"
Cons: "Food lousy Late leaving Singapore caused much difficulty"

Pros: "It was a new plane."
Cons: "Cleanliness - there was a pretzel and part of chewy bar between seats. There was no water service on this flight of 12 hours plus. There was no option of vegetarian meal either for dinner or breakfast. I did not want any special meal. There is always choice of vegetarian meal."

Pros: "okayish"
Cons: "delay could be complimented by faster speed"

Pros: "Great amount of legroom, snack given even though < 1hr flight"

Pros: "Space in cabin, friendly crew and nice food"
Cons: "Shorter stoppage ;)"

Cons: "More organize during boarding, better food (it was either too hot or not hot enough, quality wasn’t good, snacks horrible) compare to other airlines, not sure if we’ll use Lufthansa again for overseas trips"

Pros: "Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights."
Cons: "The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult."

Pros: "Clean airplane, Nice seats. Very nice crew. Good connecting flight."

Pros: "Everything. Crew was very friendly, always smiling. Helpful. Best flight."

Pros: "The crew were very pleasant. Real humans; they paid attention to my daughter, gave her toys to play with and were ever so responsive."
Cons: "The entertainment system was very unresponsive. Sitting was really cramped."

Cons: "It was not the same time because one hour and a half delays"

Pros: "Staff were ok, did all they could"
Cons: "Not enough information especially for people with connecting flights"

Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Pros: "Service leg room and service with a smile"
Cons: "N/a"

Pros: "Short flight but staff very attentive, food good."

Pros: "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."

Cons: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"

Pros: "seats were decent size, smooth landing"

Pros: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Cons: "No negatives."

Pros: "The Lufthansa app provides updates on plane status and gate number, etc."
Cons: "N/a"

Pros: "Same crew. Really nice flight smooth and professional"

Cons: "My sun glasses were stolen out of my luggage !!"

Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Pros: "Everything. The staff were absolutely lovely, the brand new fit out of the 777 is excellent and modern, the entertainment was great as was the food. Overrall really impressed."
Cons: "Nothing."

Pros: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Cons: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Pros: "The meals were very good!"

Cons: "Getting through security in Munich was a nightmare and I almost didn't make this flight. Luckily i had a friend that asked them to hold the plane but there seemed to be no communication that people from other flights were delayed getting to the gate. Very frustrating."

Pros: "Crew looked after me after a family took up a whole row including my designated seat. I need up with the back row to myself so could put my feet up & chill after a less than pleasant 5+ hours wait at Munich!"

Cons: "We had 30 minutes delay"

Pros: "Crew and service was amazing"
Cons: "No entertainment food Horrible"

Pros: "Space between the sits and movies"
Cons: "Food was not good and service even worse"

Pros: "Ok"

Pros: "The seats were appropriately spaced for leg room. The food was simple yet palatable"

Cons: "In terms of comfort, Etihad offers a good level!"

Pros: "Crew was great. Apartment class was great!"
Cons: "Don't put on the airport board that the plane is boarding when it is not"

Cons: "No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable."

Cons: "The Seats were really old and no new movies"

Pros: "it would be a lie to say i liked anything"
Cons: "everything by alot"

Pros: "crew was decent"
Cons: "everything"

Pros: "Love Etihad service"
Cons: "Snacks, i didn't want set meal"

Pros: "Overall satisfied.."

Cons: "All the food is halal."

Pros: "Wonderful trip"
Cons: "A little rough air, but all was good"

Pros: "Entertainment and food were not bad."
Cons: "The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard."

Cons: "Foord service poor overall"

Cons: "Very quick through immigration and customs. Then a short cab ride to city."

Pros: "short lay over in Abudhabi. Flight was on time."
Cons: "At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights."

Cons: "The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply."

Pros: "Helpful staff"
Cons: "Bigger and more comfortable seats"

Pros: "Flight was on time and arrived a bit early. Seat was comfortable."
Cons: "Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre."

Pros: "I had a really good asigned seat"
Cons: "Still no Harry Potter films"

Pros: "The cabin crew in first class and coach were excellent... went well beyond the call of duty... AA and United can learn from them!"
Cons: "The boarding procedure was pathetic... the first class coach was overloaded and after a 10 minute drive a steep ladder to climb!! Kind of difficult if you have been traveling for last 18 hours"

Pros: "Seats comfortable especially when plane not too crowded of course!! Blankets large and warm."
Cons: "Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options"

Cons: "The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!"

Pros: "Crew tried to make the best of the situation. Food"
Cons: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"

Pros: "787 comfort /"
Cons: "Limited movie selection/ outdated newspapers/ food quality"

Pros: "Could not fault anything... great boarding. Service, food and flightsnothing...."
Cons: "Nothing..... the staff could not be more helpful if they tried"

Pros: "Crew"
Cons: "Boarding not good no line turebel"

Pros: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Cons: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"

Pros: "The flight was comfortable even though it was full. Punctual too."
Cons: "Not able to check in on line. Had to queue for 50 minutes at the check in desk. The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time"

Pros: "Good flight, punctual. A330 seating layout is great. Please keep using these planes."

Pros: "Fast track"
Cons: "Food"

Pros: "Customer service at the desk was terrible. Also, proceeded to tell me my checked bag would be over $400!!!! Needless to say, I walked to emirates and booked with them. Sad."
Cons: "Everything."

Pros: "good environment and staff"
Cons: "Food needs to be improved."

Pros: "Nothing much really!"
Cons: "No entertainment options. Late departure & when we arrived early the local ground services company did not expect us & we were delayed at the gate for 30 minutes before disembarking!"

Pros: "Plenty of spare seating. Cabin staff and crew very helpful."
Cons: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."

Pros: "They didn't let me n my sister fly. Plus they took 3 hours to give our bags back."
Cons: "The attitude of the airline n everyone was poor. No help nothing from anyone."

Pros: "Entertainment on flight was good. Very comfortable seating and courteous crew. Food was above average with not much variety."
Cons: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Flight arrived a bit late and took-off 3 hrs late than the estimated take-off time and there was nothing offered in-flight during this time apart from water, which was a very bad experience."

Pros: "Everything"
Cons: "If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge."

Pros: "The staff were so helpful and friendly. Such a lovely bunch"

Cons: "Small seats-space limited."

Pros: "In flight entertainment"
Cons: "Air con too cold"

Pros: "Same good entertainment. Flight left and landed on time. Breakfast was enjoyable but they had ran out of options so I didn’t get a choice, but still enjoyed what I got (banana bread)"
Cons: "I don’t recall there being an announcement to say that the flight was boarding, only the screen in the waiting area saying so."

Pros: "That me and my son had a extra seat each"
Cons: "Wasn't served any food at all. And I had to go and get my own water from the staff"

Pros: "The service onboard was great, the crew were attentive and looked after the passengers."
Cons: "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."

Pros: "FLIGHT WAS NOT CANCELLED"
Cons: "FLIGHT WAS DELAYED, CONNECTING FLIGHTS WERE MISSED. SIGNIFICANT DELAYS"

Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."

Pros: "It is an overrated company. Does not desrve its fake reputation."

Pros: "Only inflight entertainment"
Cons: "No one told me or suggested me of asking for accomodation as I had stopover for over 15 hours. Staff made an excuse and blamed ticketing agent. Even Kayak.com did not suggest this. Had to spend couple of hundred dollar for accomodation . Not happy at all. First time experience with flight and booking agent is very unsatisfied. Thank you though"

Pros: "The staff is great, friendly and attentive. Lounge is comfortable, with good staff as well."
Cons: "I must admit that the food choices is not great. You are catering to international crowd not only emaratis. In general the planes are good, but the smaller older ones are not that comfortable. The older 777 configuration is very uncomfortable, comparing to the 787. When you need to slitly recline, there is no need for the whole chair to come forward in attempt to creat a bed for you. These are little things that need to be addressed when purchasing planes."

Pros: "Cheapest fair"
Cons: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"

Pros: "Really nice crew and helpful. Food excellent"
Cons: "Older plane and a bit cramped for a longer flight"

Pros: "The food, the entertainment, the fact that the airline staff could speak English and that some of them were actually helpful"
Cons: "The upkeep of the airline, some of the airline staff to treat all passengers as one as I noticed more than an unusual amount of passengers were favoured over one another. A minimum flight of 5 hours was served with just the one meal. We were served lunch at 930 am on one flight. The observations in economy aren't as important as business class. Only if we could all afford to travel on business class."