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Pros: The food was great—snacks, meals, drinks—all complimentary!

Pros: Crew very polite

Cons: In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks.

Pros: The flight was relatively on time and the crew was nice

Cons: The food was not the British Airways high quality

Pros: Entertainment system was decent.

Cons: Crew was pretty unfriendly abs the food was very poor.

Pros: Entertainment system was decent.

Cons: Crew was pretty unfriendly abs the food was very poor.

Pros: There was a special needs boy that sat behind me and he had some issues (long flight, understandable) and the crew were AMAZING with him. Not everyone has common or even human decency. These people were rad, and it was lovely to see.

Pros: The crew was ok. They seemed really hectic between Heathrow to Rome.

Cons: The seats were too tiny for business class. Nowhere to put anything. So close to next passenger. I would not fly business class again on BA Terrible entertainment. No interesting movies. I guess they tried to have movies only with British actors/actresses. Nothing current. That’s pretty bad for almost. 10 hours flt. He seats in business class between Heathrow to Rome were like regular seats except with the middle seat blocked off. Food was just ok.

Pros: All was good and on time

Cons: Just be good, they could still offer free drinks or water to passengers

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Pros: Love love love this airlines! I wish the US carriers were like this!

Pros: The service was excellent. They are very helpful and friendly.

Cons: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.

Pros: The staff were good

Cons: Better seats and it was not Turkish Airline they change to another company

Pros: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Pros: Crew was great.

Cons: Delay of almost 24 hours.

Pros: A350, smooth and quiet. Nice plane

Cons: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Pros: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Cons: Food a bit bland and uninspired

Cons: Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight.

Cons: Just not enough room in the economy class, especially when the person in front reclines their seat.

Pros: Crew very polite

Cons: In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks.

Pros: Staff all nice

Cons: Maintenance service could be better manage so flight delays are avoided

Pros: Staff all nice

Cons: Maintenance service could be better manage so flight delays are avoided

Pros: The food was great—snacks, meals, drinks—all complimentary!

Pros: In hour 20 of delays and being held in a room with no access to water

Cons: Absolutely everything. Access to food or water. Basic communication. A semblance of organization.

Pros: Service and food

Pros: The movies in the flight

Cons: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Cons: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Pros: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Cons: I hate paying for water but I seem to do this all over town.

Pros: The fact that we were offered an additional round of water and the friendliness of the crew.

Pros: Excellent crew support for traveling with a wheelchair.

Cons: Food and entertainment.

Cons: Old plane

Pros: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Cons: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Pros: BA cancelled my flight, but did offer an alternate on Lufthansa on same day,

Cons: Being notified of the cancellation, instead of accidentally finding out about it. Very poor or lack of communication regarding cancellation due to pilots' strike.

Pros: Service and drinks

Pros: Direct flight. Crew was good. I got home alive.

Cons: The crew made far too many unnecessary announcements and the sound system was friggin loud. Everyone on the plane jumped and cringed everytime there was another completely unnecessary announcement. The seating area in coach was also a bit crammed. The flight was full as were the overhead bins so i had to stow everything at my feet and there was barely any room.

Cons: Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5

Pros: The food was great—snacks, meals, drinks—all complimentary!

Pros: In hour 20 of delays and being held in a room with no access to water

Cons: Absolutely everything. Access to food or water. Basic communication. A semblance of organization.

Cons: They made me checkin a small bag

Cons: Punctuality. I landed over 2 hours late

Cons: I paid extra for the seat but it was very cramped.

Cons: Punctuality. I landed over 2 hours late

Pros: Crew very polite

Cons: In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks.

Pros: The flight was relatively on time and the crew was nice

Cons: The food was not the British Airways high quality

Cons: Old plane

Pros: Comfortable seats and did not have to pay extra for a carryon luggage

Cons: The boarding process was quite chaotic and slow. There was no oversight of what people were putting in the overhead compartment so many were putting both their carryon suitcase and under seat bags up there leaving no room for our suitcases by the time we boarded. The flight attendants were eventually helpful in finding space by making people remove smaller items, but it was time consuming and avoided on most airlines we typically fly by enforcing bag rules as passengers are boarding.

Cons: Punctuality. I landed over 2 hours late

Cons: You could have not cancelled my flight after rebooking a connection

Pros: great crew great seats great entertainment great pilots great food and the greatest airline in the world

Cons: free wifi