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Cons: Jam packed flight. Qantas is squeezing people in and squeezing the profits. Happening way to frequently now.

Pros: Nice amenities, very efficient

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Pros: Free checked Bags

Cons: If we could have a free select seat after booking.

Pros: The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding.

Cons: Seats were a little close, especially for a long flight, with meals.

Pros: Seat comfortable

Cons: The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class.

Pros: No comments.

Cons: No comments.

Pros: The Boarding Emirates at Logan Airport is a nightmare. The staff are unhelpful, and take long time to process Transiting passengers. The Desk is understaffed, and the staff is rude.

Cons: The flight has enough crew on board, but the staff usually stand together in the galley and keep gossiping, instead of going around once in a while and check on passengers. It's a long flight and crews change but the passengers don't.

Pros: The crew was nice

Cons: Better food and cooked throughly and better seat and more blankets.

Pros: Staff

Pros: Flight duration, lay over and timings were convenient for us.

Pros: 33" seats

Cons: nothing

Pros: Crew was professional and friendly

Cons: Continuous improvement

Cons: Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL.

Pros: None

Cons: Crew was not very helpful

Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.

Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Pros: Plane was super clean and comfortable. A long flight but we'll cared for by host.

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Pros: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.

Cons: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.

Pros: Clean, roomy and peaceful flight

Cons: Not being 20min late and having NO ground announcement about the delay and impact on connecting flights. When I suggest to a staff member that perhaps they should keep customers informed, they said they couldn’t because they didn’t know. They helpfully suggested I google for information! Seriously!

Cons: The crew were great it was on time and overall fabulous

Pros: Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome.

Cons: The food was just ok.

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Pros: More space in business class (777-300) than many other airlines.

Cons: Entertainment very limited. No adjustable air vents in this aircraft

Pros: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Cons: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Pros: Good selection of movies.

Cons: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Cons: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Cons: The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class.

Pros: Absolutely nothing.

Cons: Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers.

Pros: As always crew magnificent

Cons: Heating and serving food in plastic containers.

Pros: It was a routine flight and everything was OK but not fantastic

Cons: Some of the food served was quite bad .... other options were pretty good

Pros: Clean, roomy and peaceful flight

Cons: Not being 20min late and having NO ground announcement about the delay and impact on connecting flights. When I suggest to a staff member that perhaps they should keep customers informed, they said they couldn’t because they didn’t know. They helpfully suggested I google for information! Seriously!

Cons: The food service was not great. They should increase the frequency of meals. Got the worst seats both time. The seats are old and recliner doesn’t come forward as it should

Cons: Way cramped

Pros: Everything

Cons: Nothing

Cons: As such everything was fine.

Pros: The crew was friendly

Cons: Bathrooms could have some lotion for dry skin

Cons: Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg.

Cons: I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning.

Pros: Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European.

Cons: The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE.

Pros: The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic.

Cons: Nothing

Pros: The crew was very good! Gave us a lot of snacks. Bathrooms were clean and crew passed out hygiene kits.

Cons: Need more than 1.5 meals for a 14 hr flight. Plenty of snacks were given.

Pros: Good leg space and entertainment options

Cons: I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly

Pros: The overall experience was good.

Cons: Economy seat leg support could be better

Cons: I wish the 777 had slightly wider seats like the A380

Pros: It wasn't JAL it was American.

Pros: Everything was amazing! Crew was helpful, thoughtful and kind.

Cons: Nothing. It was great. Strongly recommend.

Cons: Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.

Pros: Everything

Cons: Connection time at Narita is too long

Cons: Needs more improvement

Pros: Another confirmation of excellent QA service.

Cons: Nothing.

Pros: Amazing service. Incredible comfort.

Cons: Nothing

Pros: Perfect

Cons: The crew were great it was on time and overall fabulous

Cons: Way cramped

Pros: Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European.

Cons: The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE.

Pros: The crew was nice, the movie selection was good.

Cons: More space in seats

Pros: Nothing, weren’t even allowed on the plane.

Cons: Should have let me on the plane.

Pros: Excellent

Cons: Nothing

Pros: Everything

Pros: Good experience overall

Cons: The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class.

Pros: Crew was great, seating was cramped.

Cons: Seating.

Pros: I like the service in the flight

Cons: Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations

Pros: My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace.

Cons: No wifi on board. The plane was one of the older ones, but still perfectly nice.

Pros: Not confortable at all! I was in the middle seat in the center of the plane and hD to get up every time people had to use the restroom. I could not sleep at all in the 14 hour flight - not to mention after a 6 hour delay - with poor communication on what the delays were all about. 4 different times the flight was delayed with no explanation. I liked nothing about this overpriced, under served flight.

Cons: 6 hours delayed in Sydney and nobody was telling us what was going on. I got sick while waiting, and was in a lot of pain all the way home. Also i had to pay $304 change fee to change my flight to Sydney to SFO from the original Melbourne to LAX To SFO thinking since I was coming home from Sydney I could change to a direct flight to SFO and get home early, but it took about 6 hours later because of the delay and I lost $304 in change fees even though I booked the fight via reward mileage and gave up 80,000 miles for this flight, and on top of that, when I changed the Sydney to SFO flight the system would not let me change my seat and I was booked in the middle of the plane in the middle in a 4 person row with 3 seats on the right and 3 on the left. I always fly in the window seat to help me sleep easier and not have to get up every time someone had to use the restroom. This was a 14 hour flight and I got no sleep at all and the 6 hour delay killed me. This was an awful experience and I don’t believe the $304 charge was worth it considering I paid 80,000 miles + taxes. I am complaining to executive management all the way to the top about this terrible expensive poor experience.

Pros: Crew very good

Cons: Aircraft are very dated

Pros: Crew, comfort, snacks

Cons: When boarding stick to boarding from back to front, and stick to rows and not a free for all half way through

Cons: Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight.

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Cons: We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent.

Pros: One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!

Pros: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.

Cons: Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies.

Cons: My baggage got missing

Pros: The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding.

Cons: Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows.

Cons: Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg.