|Avg. flight duration||7h 40m|
|Flights arrive in||Tokyo|
|Flights depart from||Singapore Changi|
|Flight price||S$ 332|
|Airlines||Thai Lion Air, Scoot, Philippine Airlines, Cebu Pacific, Vietnam Airlines, VietJet Air, Air China, China Eastern, Singapore Airlines, Garuda Indonesia, Delta, China Southern, Japan Airlines, China Airlines, ANA, Cathay Pacific, Malaysia Airlines, Korean Air|
Pros: The price was right and the aircraft are new B737s.
Cons: The snack provided was a pack of 3 oreos and some water. They had other snacks and meals available for sale.
Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!
Pros: The low price
Cons: We didn't start boarding until the takeoff time.
Cons: I was in line for the flight and they closed the gate without notifying me
Cons: Extremely little leg room. Also they have sneaky charges for luggage weight. Anything over 15kg and they charge you for every extra kilogram. If you want to check in a second luggage you have to check in 4 hours ahead and you still have to pay a lot of money, and it is based on the weight of your luggage . If you don't check in 4 hours in advance and you have an extra suitcase, they charge you by the kilogram and it is ridiculously expensive. More than he cost of the entire flight! And if your flight has multiple legs, you have to pay for the extra luggage every single leg.
Pros: I hope never to fly Scoot again.
Cons: Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met.
Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare
Pros: Nice aircraft, on time departure and arrival
Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom
Pros: Ok time
Cons: No free drink
Pros: It was a good flight
Cons: The long delay......
Pros: Crew was great Seat could be better, recline and full bed hard to operate
Cons: Seat adjust buttons difficult to use
Pros: Yes the crew are amazing.
Pros: The food was good
Cons: It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated.
Pros: it was jfk to vancouver that time. but now 2019 its non stop from jfk to manila
Cons: There was no entertainment at all. The screens were all broken. There was no food or water for 10 hours and the flight was delayed for an hour
Pros: On time, allowed very early check in up to 4 hours before flight time
Pros: Since I checked In early, they let me in on an earlier flight. Thanks!
Cons: Super delayed flight they dont offer even water and to think we are travelling with children.
Pros: All is helpful
Cons: Make the plane clean...
Pros: Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight.
Cons: Better info on what the flight number is. More info that is airport specific.
Cons: Reservation online
Cons: Friendlier crew
Cons: The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte
Pros: Schedule and price were reasonable.
Cons: Extremely noisy announcements, much louder than necessary. Poor boarding information. Incorrect gate info and poor messaging.
Pros: Check in and boarding processes were actually ok this time! Decent timeliness and decent comfort level on flight.
Cons: I understand that a budget flight will sell food and drink for money, but I feel it would be common courtesy if they at least provided water free of charge if a client asked.
Pros: Airlineseriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours seriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours
Cons: Caroline is wonderful once the plane is able to get into the air
Cons: Booked a midday flight directly with VietJet only to find the flight no longer was flying that day. We had been up onto a completely different flight, 4.5 hours later, with no communication whatsoever. We had paid extra for certain seats, And we're told during checkin these were given away. Thankfully they gave us the seats 1 row in front of what we'd booked. They should really tell passengers about flights, as this could have caused a lot of issues if choosing connecting flights. We were lucky to be able to rearrange our pick up.
Pros: I did like the modern touch of the aircraft and it made me feel cozier.
Cons: The food options are not that great, and it is almost the same meal given over and over, which does not taste that great.
Cons: Air China solution to constant dripping water on a flight from LAX to Beijing (13hrs) was stuffing paper towels into the overhead bin which didn’t work. They were kind enough to offer to help me “fill out a complaint” after 2 weeks of trying to contact them. I will #neverflyairchina again!
Pros: Crew was friendly and accommodating even though I was non-Chinese
Cons: the food was awful! flight the crew was blatant and not very friendly. they need to learn how to serve customer. i've been traveling with many airlines but Air China is the worst ever!
Pros: work hard on the cabinet to give us a good environmet
Cons: Xian airport walk is unnecessarily long.
Cons: No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely
Pros: The cost was very good
Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.
Pros: the crew
Pros: Newer planes
Cons: Better foos stewards
Pros: Nothing is amazing.
Cons: 8 hour delay. Paid for luggage. No food or beverages. Man behind me played a loud video with a baby crying and wasn’t told to turn it down. No help with luggage up stairs or down stairs.
Pros: The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space.
Pros: Comfort n clean
Pros: crew handled the tough crowd well, but were not extremely hospitable
Cons: food was disgusting
Cons: I think the food in our flight was not that good..
Pros: The crew was terrific. Always smiling and helpful.
Cons: If you need more space economy is a tight fit. It would be better to upgrade.
Pros: The boarding procedure from CGK T3 is pretty smooth and good!
Cons: The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food.
Pros: Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense.
Cons: There is nothing not to like.
Pros: Excellent cabin service
Cons: All seats need to be renewed urgently
Pros: Although not asked, I was reseated to a front row seat, which has more space.
Cons: Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless.
Pros: Although the take off was delayed (having nothing to do with the crew or airplane or LAX), we arrived right on time. Good food. Great in flight entertainment. I appreciated the low lighting levels while we were trying to sleep/rest.
Cons: The plane needs more bathrooms.
Pros: Quick board, quick flight and everything went smoothly.
Cons: Someone to rub my feet, but that’s wishful thinking.
Pros: The crew was great!
Cons: The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35....
Pros: The crew was amazing. Kat and the other stewards were very friendly.
Cons: Maybe the option for free upgrade to first class if flight is not full??
Cons: Best option across the pond, amazing upgrade prices
Pros: Smooth transfer at CAN
Cons: Vegetarian food needs to be better. Tasteless food served. No options for vegetarian.
Pros: Aircraft , oraganized, accomdating and the service was just unexpected.
Cons: Better choice of movies on a 13 hrs flight considering passenger were 90% south Asian background.
Pros: Missed flight due to incompetence in rechecking bag. Check in kiosks do not work. Whole operation totally understaffed. I did not like anything
Pros: The crews were amazing, food was okay, overall pretty good
Pros: Both of us being seniors wheel chairs were not provided. Food was not good and even dinner with the fish was not there. They have to reheat fish which took more than 15 minutes.Assistance was not provided to both seniors for carrying luggage on the stairs while boarding the flight for Vancouver
Cons: The food quality may be improved and also necessary help be provided particularly to seniors in boarding and transit.
Pros: The crew was absolutely amazing!
Cons: I think everything was amazing
Pros: The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know.
Cons: Fix ANA US-JP online booking system.
Pros: Flight attendants are so courteous and professional!
Cons: Great flight!
Pros: Lots of Leg room
Cons: PA announcements could have been louder. I also had difficulty understanding when I could hear the English words.
Pros: Food was good flight was on time
Cons: It was good
Pros: The crew was so attentive and hospitable
Cons: Not enough let room, I’m 5.9 and it was uncomfortable for me.
Cons: Flight was delayed but no reason was given or announced.
Pros: Excellent customer service
Cons: Very accommodating
Pros: The seat was better than other airlines.
Cons: The food options for vegetarians.
Cons: Bigger seat, but compared to other experiences it was very good.
Pros: The crew was amazing. They were all very nice to us.
Cons: We did not make this flight and had to take the train instead
Pros: Was able to request a gluten-free meal for the flight
Pros: Entire crew members, food, drink, hospitality & aircraft.
Cons: I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies...
Pros: Hardware was excellent. One of the most comfortable First Class seats for sure.
Cons: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.
Pros: I like the food, the service, and the smooth flight (as always with Cathay). My Go-To Airline! Very practical too, without compromising quality.
Cons: Coach Seats... Seems to be getting smaller over time.
Pros: The onboard crews were excellent. The entertainment was good too. However, the HK check in counter staffs were terrible, rude, condescending, unprofessional. They left bad tastes in our mouths and ruined the whole trip experience.
Cons: Cathay HK check in counter staffs need to be courteous, respectful, and professional. They need to be trained not to be rude, condescending, disrespectful, unprofessional
Pros: Flight was on time
Cons: Food Crew
Cons: 2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline
Cons: Worst business class seat in the air. Departed 90 minutes late due to mechanical issues
Pros: Crew and food was amazing
Cons: Landing could be more softer
Cons: It was delayed by 15mins due to heavy rain but it was OK as everything else was on point
Pros: This flight nothign
Cons: Major delay, should have offered passengers water or beverages. Food was very poor, no assistance for transfer on late flight.
Pros: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad
Cons: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS
Pros: Cleanliness and more leg room
Cons: Serve the coffee/tea with the breakfast/meal not after.
Cons: The most leg room of any flight I have been on. Seat comfort was the best. The service was excellent.
Pros: Fortunately plane not full and was able to use adjacent seat(s).
Cons: Good job
Pros: korean air is always great, service was awesome
Pros: This is want low cost should be. Do the basics right, brand new plane, on time and impeccable crew. That's all I wanted.
Cons: Seat pitch a bit thight but it was expected. If you're tall I'd suggest the extra charge for emergency exit.
Pros: Basic no frills airline. Good baggage allowance
Cons: Very poor website
Cons: I was in line for the flight and they closed the gate without notifying me
Pros: Depart from Don mung airport on time
Pros: The flight was cheap.
Cons: The seats were uncomfortable and the food was unpleasant. Also, there was an hour delay but they never announced a delay, it just happened and not one really mentioned why until right before we were actually about to take off.
Pros: Extremely rude.
Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.
Pros: Food are excellent. Legroom is good for a budget airlines. Crew are nice
Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this
Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded
Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.
Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.
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