Seats were very tight with poor legroom - and I am average height. During the 12 hour flight, tiny paper cups of drinks we're only offered during the super and breakfast services, with the crew nowhere to be seen in between. One of the bathrooms was out of order, leading to long lines waiting to use the remaining two available to the economy class passengers.
I will say the same as my previous comment. Great job over all! From 1-10, ten be the best… I will give 9!
It was very good excitement. We Enjoy everything except the food
Istanbul to Lahore flight was less than standard for international business class cabins. Seat did not were not flat and it did not operate easily. I had to push buttons hard repeatedly to operate the seat. I was in 5A seat
the cabin was kept too hot. couldn't sleep as a result
Business Class pods are horrible. If you're petite, you might be able to sleep on the uncomfortable seat and bed. Crew and food are fantastic.
Went great, they even reopened the gate for me when I arrived late.
Everything about that day was great I was happy with how things went as a first time traveling with the airline thank you for all that you’ve doing by taking us there to our various destinations thanks.
Entertainment was good. Flight was delayed, nearly missed my connecting flight. The gate was changed on several occasions. My luggage did not arrive on time and had to leave without it.
Luggage never made it it’s been 2 days and no proper update
My flight was cancelled on April 15th due to Lufthansa strike. You basically lost customer since it was important for me to reach Poznan due to my friend’s terminal illness. I rebooked my flight with KLM and will travel with this airline in the future.
Flight map did not work. Crew was great, food was good, plane took off on time and landed early. That's all I can ask.
It was very good. Service was friendly and efficient, and food was good.
love the crews and my only problem was the delay at Frankfurt was very bad. I have travelled with Lufthansa for over 30 years now and this was cost me some planned business appointment
everything was perfect! plus so much leg room w all the empty seats near me :)
They don’t give information on why a flight is delayed in a timely manner. Very frustrating.
This flight had way more space than my international flight which is just embarrassing
The flight crew was friendly and accommodating. I witnessed one of the flight attendants deal with a difficult flyer with extreme calm and compassion. I was so annoyed with the passenger and so impressed by the flight attendant. His quick action de-escalated what could have been a major incident. He was awesome.
Horrible seats. They were just coach seats with the middle seat blocked with a dirty seat tray.
Flight was late and has 12 hours transit time instead of 1.3 hours.
