Daily cleaning, installation of cabin HEPA filters on flights from Singapore to Incheon
Asiana Airlines, Singapore Airlines and Delta have all waived their change and cancellation fees on flights from Singapore to Incheon. Confirm policies on booking site.
Most visitors from Singapore will not be allowed to enter Incheon.
Korea has temporarily suspended their visa-free travel agreement due to COVID-19, excluding diplomats, official, or service passport holders; airline crew and passengers with an APEC Business Travel Card. Visitors will need a valid visa to enter and are advised to consult their nearest Embassy for visa and entry restrictions prior to entry as restrictions are subject to change.
Entry restrictions do not apply to Korean nationals and their family members, government officials, overseas Koreans, Travelers Diplomats, and International Agreement holders. Long-term residents are required to apply for a re-entry permit before entry. More details can be found here.
Read more about travel restrictions for Incheon
Visitors from Singapore will need to quarantine for 14 days upon entering Incheon.
Visitors from Singapore must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Incheon.
Entry permit for foreign long-term residents.
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
The average direct flight takes 6h 35m, covering a distance of 4625 km.
There are 118 (direct) flights between Singapore and Incheon per week, averaging 16 per day.
In the past 3 days, the cheapest one-way tickets were found on Cebu Pacific (S$ 208) and Multiple Airlines (S$ 284), and the lowest round-trip tickets have been found on Multiple Airlines (S$ 470) and Cebu Pacific (S$ 690).
Delta (3 times daily), Korean Air (3 times daily), Asiana Airlines (3 times daily) are the most frequent flyers on this route.
From Singapore to Incheon, Thursday is the cheapest day to fly on average and Friday is the most expensive. Flying from Incheon back to Singapore , the best deals are generally found on Sunday, with Wednesday being the most expensive.
When flying out of Singapore you will be using Singapore Changi, often referred to as Singapore Airport. You will be landing at Incheon Intl, also known as Incheon Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Singapore to Incheon.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Incheon from Singapore is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Incheon with an airline and back to Singapore with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Incheon from Singapore up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew will do anything to help"
Cons: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Pros: "Crew was friendly. Seafood pasta was good."
Cons: "I wish all airlines have a foot rest."
Cons: "Softer seats and more movies"
Pros: "Overall good"
Cons: "Boarding needs better management."
Pros: "Nothing beats Singapore SQ!"
Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"
Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
Pros: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Cons: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Pros: "Brand new aircraft, excellent service and food"
Cons: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
Pros: "Great service."
Cons: "Disinfectant smell."
Pros: "Seats more comfortable than premium economy, staff more helpful!"
Cons: "Food was ordinary"
Cons: "The desserts. The bun."
Cons: "Outdated Cabin Fit Out"
Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Pros: "Staff, food and emenities great for economy class"
Cons: "Inflight entertainment wasn't as extensive as in previous years."
Cons: "Some staff not courteous which surprised me"
Cons: "Expected to have more indian movie choices."
Pros: "Liked the service"
Cons: "Nothing special."
Pros: "Was very old plane but was good"
Cons: "Food and crew was well"
Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Pros: "I liked there was entertainment"
Cons: "It was an old tired plane"
Pros: "The attendants are pleasant to the eye, thats about it."
Cons: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
Pros: "Crew was friendly and whole on ground process was efficient."
Cons: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"
Pros: "Personal Touch!"
Cons: "No such!"
Pros: "Red wine was good"
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "Liked everything from service to comfort"
Cons: "Old planes and screens."
Pros: "Sound sleep"
Pros: "The staff were helpful, once I had complained enough."
Cons: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Cons: "Headphones were not functioning properly"
Pros: "Singapore service is always outstanding"
Cons: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
Pros: "Second bag was four foot bronze statue, no problem or extra cost"
Pros: "everything, excellent job"
Cons: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
Cons: "cramped uncomfortable seats freezing cold"
Pros: "For as long 14 hour journey they sure make it comfortable."
Cons: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."
Pros: "The ground staff in Sydney!"
Cons: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Cons: "old facilities"
Pros: "Good crew, but working with some tired, old equipment."
Cons: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Pros: "Arrival in Canberra was excellent."
Cons: "Horrendously uncomfortable business-class seat for a redeye flight."
Pros: "Movie selection, very helpful crew and good quality food."
Cons: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Cons: "Cabin too hot"
Cons: "I cannot think if anything. Having the eye masks certainly helped sleeping on the flight a little easier."
Pros: "The crew was nice, the food was good. We did miss our first flight, so we were automatically rebooked on a new flight."
Cons: "We missed our first flight because of our connection."
Cons: "I am a vegetarian. My food was not yummy."
Cons: "Food was identical to previous flight, which made me ill. There were only tiny drop down screens for every few rows, so it was hard to see the movie they chose for everyone."
Cons: "We purchased premium economy tickets but could not select our seats. We were assigned separated seats and had to call Eva Air customer service but they would not help. When we arrived at the check in counter our seats had been relocated and were able to sit together. Kind of upsetting having this hanging over our heads until the last moment."
Pros: "Friendly crew. Comfy seats. Timely meals and snacks."
Cons: "Food is too salty"
Pros: "Boarding followed priority order. Blankets were good, and extra pillow available upon request."
Cons: "Better food options. There was reduced options due to strike, but the food quality was not good."
Pros: "The seats were very comfortable."
Cons: "It was very difficult to understand the flight attendants, flight was very bumpy and it was delayed about 2 hours in all. We had to deplane in Taipei, and then sat on the tarmac in NYC for another 40 minutes."
Pros: "I loved all the free food, even on short-haul flights!"
Pros: "It was the Badtz Maru plane"
Cons: "There were bulkhead seats that people were not allowed to move to even though most of the rows were full. The bulkhead row remained completely empty."
Cons: "Better foods and drinks"
Pros: "Nice crew, food was not bad. Decent legroom even in the cheap seats in back"
Cons: "Check in was disorganized. Bad or no communications from ground staff."
Pros: "Crews were very nice"
Cons: "Seat could have been a bit more comfortable and a little more leg room"
Cons: "It’ was awesome"
Pros: "The crew was great"
Cons: "The delay with boarding time caused me to almost miss my connecting flight in Taipei, where my checked bag was also delayed and did not check through concurrently with me."
Cons: "Rude customer service. Hard to understand English. unhelpful staff. Flight was delayed an hour and a half and during the entire time waiting in the lounge, the staff did not notify passengers about the delay until the new boarding time. Updates along the way would have been appreciated."
Pros: "Service and food was good. Freindly staff."
Cons: "Nothing. I flew business class and it was very good. Can’t speak about premium economy and economy."
Cons: "Incredibly slow wifi"
Cons: "It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination."
Pros: "metal silverware is great, reduces plastic waste."
Cons: "plastic cups, they're not biodegradable. Better to use paper cups."
Cons: "Was asked to put away iPads while other passengers kept out their iPhones- told the iPad mini was "too large to keep out" and asked to put in the seat back pocket for safety."
Pros: "Everything was very well organized and efficient. Plus the prices were so cheap! :)"
Cons: "Everything was great."
Pros: "Even though the flight was only about 3 hours long, we were fed a full meal and shown a movie."
Pros: "Movie on board is good"
Cons: "Food not so nice"
Pros: "Good food, lots of space, clean plane and friendly flight attendants"
Pros: "The food and service was great. Crews were friendly and very helpful. Overall the fight experience was great."
Cons: "I wish the lay over was shorter, but I guess theeess really not much that can be done in that regard."
Cons: "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."
Pros: "Fastest service ever from Manila to Houston. Arrived earlier than ETA."
Cons: "The food was horrible. Everything served was with brown sauce. Not toomany choices."
Pros: "First time riding this airline on my trip to Thailand and back. My friend always raved about it and now I see why. They do above and beyond for every customer. The flight attendants are prompt, kind and very hard working. Wish I could fly with EVA air more often."
Pros: "Clean plane, super friendly crew, fast check-in and boarding. Extra points for supplying great vegan meals."
Cons: "My only note if to add a protein to the vegan meals. Tofu or beans of some sort would've been a great addition."
Pros: "Food was great, metal utensils were a plus."
Cons: "Seat’s reclining angle is about odd/uncomfortable for me."
Pros: "Boarding and service by the crew wers great."
Cons: "Food was a little to much asian."
Pros: "Everything Hello Kitty."
Cons: "Ugly uniform."
Pros: "Nice new 777 planes on all international routes, food was above average, crew friendly and attentive. This is the first time I give an airline overall 5 stars!"
Cons: "Nothing, this flight was really good"
Pros: "Comfortable seats & clean washrooms at all times with toothbrush & paste"
Pros: "On time"
Pros: "Food was ok and crews were great. It was a two hour flight and I didn't notice we we're about to land. Hahaha"
Cons: "Well, the long hour flights have a better movie selection. Hopefully, that will also be the same with short hour flights."
Pros: "Chinese language was excellent, English speaking person on flight intercom could use a little bit more improvement."
Cons: "Delayed plane arrival. Cabin pressure can get some getting used to, I've used other airlines and they seem to have better cabin pressure changes resulting in less ear pressure discomfort. Landing was a bit rough."
Pros: "Very polite staff. Nice airplanes and great food. Excellent value for overseas flight from Chicago to Hong Kong. Connecting flight was easy and they did a great job getting my luggage transferred"
Pros: "Professional, efficient"
Pros: "It was unexpectedly cute that the return flight was a Hello Kitty flight. This was a big part of my childhood and totally played on my nostalgia feelings. Along with the fact that everyone from the service desk to the flight attendants were very helpful and kind, the flight experience was great. The movie selection was modern, no complaints."
Cons: "The food from ICN to TPE was not good, but the return meal wasn't so bad."
Pros: "Overall I like the plane ride. The entertainment screen quality was good and overall, I was pretty comfortable"
Cons: "Food is always lacking, but its not a really big issue for me."
Pros: "Flight was decent, crew sometimes flaky when I requested water or ginger ale. At one meal time they totally forgot to give it to me after asking half hour beforehand.I fell asleep and woke up parched. Bathrooms were clean. Entertainment was good, I watched three movies."
Pros: "The food and drink service was great and at no extra cost"
Cons: "It was okay but there is no entertainment at the airplane."
Pros: "Crew was very accommodating."
Cons: "Eva air might need to impose some regulation in regards to carry on bags and space. I noticed many people had more than 2 carry on bags and would use up the overhead space for their whole row plus the allotted space for other rows. I noticed a lady place 3 of her bags in different compartments which were not directly above her. As more people boarded there was little to no room for them to store their bags."
Pros: "Super> That's all we can say.."
Pros: "The toilets are so clean all the time."
Cons: "Everything was great!"
Pros: "The crew was excellent, especially the stewardesses."
Cons: "Their wifi service is ridiculously expensive $32 and it doesn't work."
Cons: "No delays"
Cons: "Flight delayed."
Pros: "The leg room"
Cons: "Boarding process"
Pros: "Flight was short"
Cons: "Seats are very tight if you are over 5’6"
Pros: "Amazig Airplane"
Pros: "Crew were good"
Cons: "Flight was late."
Cons: "Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either."
Pros: "Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting."
Cons: "My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me."
Pros: "we were on time and landed ahead of schedule."
Cons: "nowhere to store our cabin luggage"
Cons: "I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips"
Pros: "Quick boarding"
Cons: "Overpriced drinks and snacks"
Pros: "Extremely rude."
Cons: "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
Cons: "I am not sure why they were delayed."
Pros: "The Business Class bed was nice"
Cons: "The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)"
Pros: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Pros: "It was a good flight"
Cons: "The long delay......"
Pros: "Organised well. Clean plane. Excellnt comms from pilot and staff presented well."
Cons: "Could not recline chair"
Pros: "Overall it was a good flight."
Cons: "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."
Pros: "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
Cons: "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
Cons: "I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar"
Pros: "boarding is thru gate and not tarmac"
Cons: "food are expensive."
Pros: "on time and departed early"
Cons: "none. is budget airline"
Pros: "great check in staff fast boarding comfortable temperature in cabin very good crew"
Cons: "The flight was delayed for over 30 mins."
Pros: "Nice aircraft, on time departure and arrival"
Cons: "reclining seats only in business class, not lay flat. pay for everything except the bathroom"
Cons: "Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination."
Pros: "Singapore to Hanoi flight."
Cons: "Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi."
Cons: "We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider"
Pros: "i did not see any entertainment."
Cons: "The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later."
Cons: "Temperature in cabin too warm on outgoing flight"
Pros: "Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight"
Cons: "Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person"
Cons: "It was moving a lot!!! :\"
Pros: "check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early"
Cons: "equipment could use refurbishment"
Pros: "Flight to Manila from Singapore was an easy 3 hour flight. There were no delays and the aircraft was clean."
Pros: "The cost was cheap"
Cons: "There wasn't much room for someone who is 6'4''"
Pros: "Crew was cordial, helpful and patient."
Cons: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
Cons: "They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason"
Cons: "This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again."
Cons: "I had lost my luggage from Singapore to Maldives’s airport"
Pros: "Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again."
Cons: "Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?"
Pros: "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
Pros: "On time. Service on board simple. Crews are friendly"
Cons: "The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine."
Pros: "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
Cons: "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."
Pros: "Scoot upgraded to a bigger plane, and as a result had more empty seats"
Cons: "flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed."
Cons: "I will never fly with them again they tried to charge me 114 us dollars for 1 bag. I only paid 43 dollars for my ticket.."
Pros: "the flight was comfy"
Cons: "some drinks!!!! NOT alcohol but like water or soda."
Cons: "Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!"
Pros: "Friendly staff; value for the money"
Cons: "Boarding procedures not very organized"
Pros: "The crew was very nice, but the beer wasn't cold. Then the plane became painfully cold during the flight."
Pros: "Price was great and the crew was friendly"
Cons: "All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip"
Cons: "Seats that recline and quieter announcements especially the game"
Cons: "They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day"
Cons: "Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud."
Pros: "Serge and the cabin crew were grey. The pilot made up 20 minutes on a 1 hour flight, came in late from previous flight."
Cons: "Scheduling. CP is ALWAYS late, and messes up connections. Hard to coordinate remedies with my phone turned off. It hadn't been once, 10, or 20 times, but EVERY time."
Pros: "On time and relatively hassle free"
Cons: "The bus transfer to the terminal was a bit chaotic"
Pros: "Nothing.the cebu pacific employee told me that my flight was changed from 12pm to 6pm when I checked in but I did not have any notification. He said that he can get me in, in an earliest flight they have and only to find out that the flight they he wanted me in is my flight and ask money."
Cons: "Screen employees and make sure they don’t deceive people."
Cons: "Super delayed flight they dont offer even water and to think we are travelling with children."
Cons: "They should improve tge delayed flight"
Pros: "Fast boarding"
Cons: "Plane wasn’t full so crew should have let us spread out"
Pros: "All is helpful"
Cons: "Make the plane clean..."
Cons: "3 hr delay plus I got bumped off my return flight"
Cons: "leaving on time."
Cons: "Its a cheap airline.what do u expect?"
Cons: "Boarded early - then sat on runway in queue almost 1/2 hour - fault of Manila airport which has more traffic than it can handle, not of Cebu"
Cons: "There should be a non-applicable button, since there’s none....I should just pick one star."
Cons: "So late, I missed a 3 hour connection."
Pros: "In time departure"
Cons: "I had the fattish person next to me who had most of his body in my seat."
Cons: "Why do we have to pay for the smallest snacks? On a 4 hour flight??"
Pros: "Everything also wants money, very expensive."
Cons: "Everything is also no good."
Cons: "It was almost 3 hours delayed."
Pros: "After dozens of flights finally left and arrived on time. Actually had a jetway at manila too! Was seated in premium seats row 2 ...what a difference cimpared with the crapoy cramped rows in the back!"
Cons: "Boarding was a fiasco, no zones called. Wheelchairs and children were ignored and were treated no different. Flight sttendants never smiled and just were going thru the motions..very disappointing Cebu"
Pros: "The timing of the Cebu Pacific flight from Bali to Manila was fantastic. Short immigrations lines in Bali and upon arrival in Manila. Seats were better than expected, although we paid extra for the 2nd row. Crew was professional."
Cons: "We pre-ordered food and it was soggy and over cooked. Not worth it. Flight left late. Flight attendants were not helpful,"
Cons: "No wifi, no food or drinks provided. Checkin was a very difficult process with employees giving us different answers on same topic. No display in terminal where to check in on an International Flight. Charged us to check one bag each and would not allow us to carry it on although the same bags were allowed as carry on from NGO-MNL Were told by one person we could checkin for our flight, told were we’re at wrong counter and international counter was not open yet. My checked bag was ripped open somewhere in the process of being transported!! I don’t think I will fly this carrier ever again!"
Pros: "The flight attendants on the plane were very good very sweet very attentive. I also enjoyed the fact that we got a free meal without a ticket."
Cons: "The service at the airports for your company was abysmal to say the least. The fact that I had to pay over $100 for my bag to be checked was absolutely ridiculous. The personnel for Cebu Pacific at the Denspar airport were borderline hostile, racially discriminating and nasty. If you’re airport employees were half as good as the in-flight attendance I would fly with your company again as of right now you couldn’t pay me to get on your airplane."
Pros: "cabin crew was excellent, very friendly!"
Cons: "Boarding of passengers and loading of cargo delayed departure by 1h, no communication from pilot; seats on A330 were worn out, metal bar in seat cushion could be felt, making the flight very uncomfortable"
Cons: "Flight was updated with no other options at all. Original flight was cancelled and they booked us on a much later time. Supposedly, we are arriving in incheon at 8pm. With the updated booking, we are arriving at 10pm. On the day of our flight they informed us that ot would be delayed and we’ll arrive at Incheon at 12mn."
Pros: "Cebu pacific is one of airlines who prescribe to a pay as you go additude. Be prepared to pay for everything after you pay for your ticket 7kg carry on max limits pay for the food you may or may not eat, and if you get cold easily bring warm clothes. No joke this was the coldest airplane I have ever been on in my 15 years of travel, so cold in fact that upon taking off you can hear the ice crystals breaking loose and traveling through the air system. I am going to say that the plane was in good condition and the flight attendants and pilot crew seem to be well trained as well as very polite."
Pros: "The crew"
Cons: "Hidden fees..Baggage fees are ridiculous..Just skip this airline,and pay the extra for,Philippine,Air..The price is really the same"
Cons: "Limited luggage"
Cons: "Boarding was a chaotic scramble. Take off was an hour late waiting for runway space. Cheap and disorganised."
Cons: "Line for check-in was terrible. Wait was more than 45 minutes just to check in."
Cons: "Delayed flight."
Cons: "Crew seemed unfriendly, many small delays . There, passengers were no allowed in galley area to use toilet, had to walk through aisle #1"
Cons: "Flight time was changed from Sunday 6pm to Monday 4am! No space between rows on the flight to Singapore, EXTREMELY incomfortable!"
Pros: "The price"
Cons: "3 out of 4 flights were delayed by 2+ hours"
Cons: "Its a shame—Singapore is a first-class city and its people are beautiful; except for one zealous person who made it her goal to ruin Singapore. Cebu Pacific (MNL) required our umbrella to be checked-in without incurring additional expense since it does not make sense to charge us because the umbrella price is way less than the shipping cost. However, Cebu Pacific (SGN) Counter Supervisor was rigid and unprofessional; she wouldn’t listen to reasons and logic. She said that this is SGN and not MNL and therefore, its totally different. She was correct because we were able to go home and security did not say anything about our umbrella. Basically, we do not have to check-in our umbrella in the first place. But the Supervisor was adamant and combative regarding our umbrella. We told her we’ll just throw it in the trash can instead of shipping it."
Cons: "Our flight was cancelled because of weather condition while we were at the boarding gate, they didn't care about compensations or consider not risking putting the passengers under last minute pressure, at least they should've notified us ahead of time, they automatically rolled us in the next flight, however, they didn't confirm if the next flight will be cancelled or not. In order to make sure I can catch my connecting flights, I booked another flight from Legazpi to Manila on a different airline, in addition, I had to pay the hotel booking cancellation fees in Manila, since these fees can only be waved if I cancelled 24hrs in advance. Moreover when I asked for my ticket refund, they made a big deal out of it and after a ruff struggle they agreed to refund me, but whatever the refund amount was, it barely covers anything of what I had to pay for a new ticket+ 1 extra night stay in Legazpi + hotel cancellation fees in Manila, I ended up paying 400USD in total while I only got around 50USD ticket refund from them, and of course, add to that the stress and hassle I went through in doing this!"
Pros: "Clean aircraft and friendly staff. I wasn't expecting entertainment and didn't order a meal hence the 1 star. No complaints about the flight and I've flown several times with them and always been satisfied."
Pros: "Check in staff were very helpful"
Cons: "Plane was 2 hours late -airline seemed to be totally disorganised"
Pros: "Staff were friendly"
Cons: "It's a budget airline so don't expect complimentary food or drinks. You get what you pay for."
Pros: "Really cool"
Pros: "All was great"
Cons: "a bit of a delay"
Airlines flying from Singapore to Incheon have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Singapore to Incheon
Masks required on board, masks provided on flights from Singapore to Incheon
Social distancing seating
Middle seats unavailable to book on flights from Singapore to Incheon
Testing for antibodies, testing for symptoms for flights from Singapore to Incheon
Waiving of change fees. Search flexible flights from Singapore to Incheon