|Avg. flight duration||6h 18m|
|Flights arrive in||Seoul|
|Flights depart from||Singapore Changi|
|Flight price||S$ 399|
|Airlines||Cebu Pacific, Scoot, Vietnam Airlines, China Eastern, Air China, Malaysia Airlines, Singapore Airlines, XiamenAir, Korean Air, Asiana Airlines, Cathay Pacific, China Airlines, EVA Air, Japan Airlines|
Pros: I liked that everything was fast and easy with no issues
Pros: I enjoyed the captains announcements
Cons: Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable
Pros: The plane
Cons: Be ontime
Cons: customer service
Pros: The plane is modern and clean and crew is friendly. I thought the flight crew announcements were clean and helpful
Cons: Cebu always changes gates..what a fiasco. Its like a cattle herd everytime, they are so disorganized!! Then always late and they blame late arrival of aircraft and then blame the traffic at the airport..it gets so old!! Two hour delay today....really cebu must have the worst on time arrivals of any airline!!??? And what happen to boarding special needs first...the gate agents must be idiots they started taking everyone thru both lines...the wheel chair and elderly and children were rammed in with the shoving hoards because they processed both at the same time..it was a fiasco as usual. What happen to board by rows?? I realize late departure but this in no way helped speed ghe plane on its way...uuugggh
Pros: Quick boarding
Cons: Overpriced drinks and snacks
Pros: Everything worked
Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.
Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.
Cons: It was moving a lot!!! :\
Cons: Journey / organisation
Cons: Reservation online
Cons: Very low weight allowance on checked bag. Attendant made me go take out cash from ATM to pay for extra weight. When I returned, a different attendant told me a cash price twice as much as the first attendant.
Pros: Everything, from the check in process, to the flight itself.
Cons: Nothing to eat, except a cup of juice or water.
Cons: Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit.
Pros: Room on the plane, layout of the plane, early arrival
Cons: Add CNN news to your tv channels
Cons: No WiFi at all
Cons: More in flight entertainment options.
Pros: Both check in and in flight crew were very nice and helpful.
Cons: Snack option
Pros: I’m a vegetarian, they made it easy with the online ticket note. I appreciated the thoughtfulness.
Cons: Small leg room but plenty of overhead space for luggage. Don’t forget you can only have 5kg of personal item and 10kg of carry on luggage. Not many people follow the rule but they will make you pay. I paid for heavy checked bag and still had to take items out... not sure if that’s just me!
Pros: Service was good! Thank you!
Cons: I may miss the morning sandwich. It would be good to have more water and more coffee. :)) it would be better if the magazine could be more interesting.
Cons: It should be illegal to have that short of layover in PEK that is impossible to make. They also made us stay on the plane for 5/6 hours waiting to take off with no explaination and very little food or water.
Pros: Nothing! I like absolutely nothing about this experience! Worst fight of my life and I plan on letting my reviews reflect that!
Cons: I was doused with water 2x (condensation about 7 ounces of fluid) from the air ducts. Continually dripped on for 12.5 hrs. Before getting off the plain I took a picture of the napkins stuffed into the cracks over my head as their “solution” and was aggressively asked to delete the picture. I didnt
Cons: Worst airline in the world ! Rude staff terrible customer service, flights were late, connecting gates were a mile away. I will never fly air China again. Food was disgusting
Pros: Crew was friendly and accommodating even though I was non-Chinese
Pros: The airline better than the budget ariline
Cons: The agency that booked through not so cooperative and complicated
Pros: The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$
Cons: TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED
Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.
Cons: maintenance work not manage well
Pros: There was a hot meal on this 1.5 hour hop from Kota Kinabalu to Kuching
Cons: The seats on the 737-800 have quite limited legroom
Pros: Boarding was organized
Cons: Vegetarian food wasn’t great
Pros: I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit.
Cons: Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA.
Pros: The food selection, there is several pre-order meal based on diet or your religion
Cons: The seat pitch at least 33"
Pros: Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again.
Pros: Service was excellent!
Pros: Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ.
Cons: For a premium economy service, it was really good.
Cons: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.
Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.
Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection
Pros: Crew was amazing. Welcoming, helpful and caroming to passengers needs.
Cons: Replace worn out seats.
Pros: food and service
Cons: Had to process in and out of immigration then back into airport No transit area
Pros: For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with.
Cons: Entertainment was not so great, small selection of movies.
Pros: Services, and the large comfortable plane.
Cons: Long flight
Pros: Boarding was Great! Crew were also great. Food were ok. Entertainment were great.
Cons: Snacks and foods were okay. Could have been a bit more, or add a bit more snacks.
Cons: Everything was great
Pros: I always love Korean Air crew, you do have 5-star staff!
Cons: I can’t think of anything for now! Overall I had a great flight.
Pros: Such a pleasant flight compared to the 3 other flights I had taken on this trip. The crew were friendly and food was delicious!
Pros: The crew was great, food was great and the seats wider and comfortable !
Cons: A normal flight with good service but at a really good price. I fly 15 or more times a year and would definitely do this one again.
Cons: Rude flight attendant. Disgusting!
Pros: The crew was very polite.
Cons: The air was kind of dry
Pros: In flight entertainment was quite good
Cons: I was offered an earlier flight departing from London, which was good but was delayed in the end. But I was not told my connecting flight was changed too (new boarding pass not issued and I only realized from the baggage slip) - I had to pay 100 usd to change flights again!
Pros: Standard of the flight was good
Cons: Cabin personal was unengaged rude and everything than helpful
Pros: Efficient, courteous and early arrival
Cons: Airplane was extremely hot, service was poor
Pros: Very great!
Cons: Hard to get better!
Cons: The food could have been more tasty and warm.
Pros: Nice space on the seat!
Cons: Washroom could’ve been bigger
Pros: Entertainment selection
Cons: Food and drink selections were ok only. They ran out of one option for dinner.
Pros: The flight
Cons: Nothing everything was good
Cons: More legroom, but what do I expect in economy?
Pros: The crew was very nice & efficient
Cons: The cabin crew was rude and the food ran out. The entertainment did not work. Plus we were over an hour late once we finally got off the plane
Pros: Crew is very friendly! And overall plane was clean.
Cons: Better control of rude/upsetting passengers around.
Pros: Overall in-flight experience was smooth. Check in (online and at-the-counter) were convenient. Staff were courteous.
Cons: Maybe provide snacks to travelers during flight.
Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.
Cons: Could not recline chair
Cons: We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider
Cons: The flight was delayed for over 30 mins.
Pros: i did not see any entertainment.
Pros: Head rest not comfortable. Short distance okay not long one.
Cons: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.
Cons: I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying.
Cons: The person who assisted me to check in didn’t even know about Global entry...
Pros: The crews were very kind and helpful.
Pros: Everything, the service and the food is great.
Cons: Keep it up
Pros: The crew provided excellent service and the food is really great.
Cons: My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat.
Cons: Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food.
Pros: Efficient and on time
Cons: Aircraft seats worn out
Pros: This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive.
Cons: The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned.
Cons: Catch the return flight and entertainment choices are somewhat limited . Food remains ok but not great .
Pros: The food which we didn't expect. The friendly crew. Ease from checking in to flight.
Cons: i lost my fly because kayak send me to another page to buy the ticket ant that page was a scam never book whit kayak use expedia
Pros: Nothing is amazing.
Cons: 8 hour delay. Paid for luggage. No food or beverages. Man behind me played a loud video with a baby crying and wasn’t told to turn it down. No help with luggage up stairs or down stairs.
Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.
Pros: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able
Cons: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean
Cons: plane parked too far from main terminal. long bus ride delays arrival time.
Cons: If my flight was not 2hrs delayed, could catch up the transfer flight instead of late for the transfer and have to wait for the 2nd day flight and still stocked in Beijing Airport now
Pros: Great crew
Cons: 6 hours late
Pros: Crew very helpful, patient, and kind.
Cons: Despite leaving on time, the flight usually arrives about 1 hour behind schedule. We took 4 flights with Air China and all 4 arrived to the gate about an hour after scheduled.
Pros: Movie selection
Cons: Not having carts crashed into your knees
Pros: crew provided attentive and excellent service. Good food and beverage.
Cons: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.
Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience
Cons: Nothing not to like. They went above and beyond
Pros: This flight nothign
Cons: Major delay, should have offered passengers water or beverages. Food was very poor, no assistance for transfer on late flight.
Cons: Cancel last minute and no compensation given, how rude it is.
Pros: Some staff were good others could not be bothered.
Cons: Nicer staff
Cons: Catch the return flight and entertainment choices are somewhat limited . Food remains ok but not great .
Pros: The crew were great.
Cons: Not much entertainment available.
Pros: Only 15 minutes late, could have been worse
Cons: I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed.
Pros: Boarding by rows - great!
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