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The staff was great. I also like the movie selection was great. Lastly, it I appreciated the fact that wine was a drink selection.

It is not so much I had bad experience with Singapore Airlines, but with Kayak and particularly Underpricer. My wife and my seat arrangements were changed some times after we booked our tickets and reserved our seats I February 14, 2026. However, after our arrival we realized that we were separated and sitting in different isles. Our return tickets indicated the same. Our several calls to your Underpricer customer care were useless as they cared how much they could charge us rather than actually help us. At the end they referred us to Singapore Airlines. If that was the solution, why did I have to call your Underpricer customer care. I will definitely erase your app from my phone and I will never use Kayak for future traveling. After all, there are so many agencies that I can use other than your company.

It was good but n it to the same standard as London to Singapore

I was in a middle seat where I felt a bit too cramped otherwise the trip was good

Good service and food. For buying items on flight should be preordered as they don’t keep much stock on board.

Timing very good from sfo to Singapore and service was awesome and economy class seats are great overall very good experience thanks

Flying with Singapore airlines is always excelllent - the crew are lovely and the food too is great. It’s my number 1 airline

Check in was snails pace, only 1 of the luggage screen was working so long lines, an hour to check in Nobody seemed to want to fix the issue Flight was 45 minutes late Scoot is a mini sized plane ( sardine class plane), literally felt slammed between people

Would have been nice to have more variety and less dairy in the Indian Vegetarian special meal. Why do they include Parathas as part of the entree and also on the side (substitute for bread/roll)? Also, no need for so much dairy...don't need milk packet, yogurt and Chobani Greek yogurt in the same meal.

Seating wasn’t good at all with not much leg space in between. Fortunately it was a relatively short flight. Otherwise we would have struggled a lot. On board meal was pretty ordinary. It is sad to see the overall quality of this once superb airline has dropped so low.

Paid for the seat 17D. I found that that seat has no lean back facilities

Flight was short but turbulent giving uneasy feeling :( ; although views were mesmerising ;)

Flight boarding experience with journey was smooth; can describe it as a less to minimal turbulent flight!

No food/drinks included for BOM to BKK I paid 675£ for LHR-BOM-BKK (return) flight.

Just fly from point a to b. rest holds zero stars. And with zero competition, what do you expcect

Flight was delayed and due to this we almost miss the connection flight

The flight was delayed by 3 hours, causing me to miss my connecting international flight. I then had to wait in the airport 18 hours for the next flight. The reason for the delay was a computer issue, not something outside of their control like weather. To add insult to injury, instead of trying to expedite the flight to make up for lost time, they ran a carry-on baggage check to verify every bag onboard belonged to someone on the plane, which took another 20 minutes.

झूठा है इंडिगो फ्लाइट में मील दिया नहीं जब शिकायत किया तो बोला आपको मिल चुका है

It took a lot of time to declare that the flight gonna be cancelled ☹️ very disappointed.

Electronic check in is must these days. Food could be better.

“They carefully called each boarding group in turn, only to herd everyone onto a bus for the drive across the airport apron. By the time we reached the aircraft, all semblance of orderly boarding had disappeared and it became a complete bun fight to get on board. Rather nonsensical really — why bother with boarding groups in the first place?”unless you are at an air bridge!!!

3 hours delay ,we changed plane after boarding and waiting inside

Uncoordinated boarding, seat comfort is terrible, even toilet is so small that overweight people wouldn't fit in. Baggage scam with additional fees. Stay away from this airline.

Forthright communication to the customers regarding services offered and any fees involved.

Scoot is a no frills budget airline. Do not expect a legacy airline experience.

Food & lower the prices. Look at Air Asia food look better & affordable

The cosmetic condition was pretty run down. The carpets were badly worn out. Even the paint on the wings was chipped and peeled! Looks like they are running these 787s to the ground..

6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air

We flew on the 787 Dreamliner direct to main gate at KLIA2, quick entry via eGate and on the train 41mins after touchdown. Go well SCOOT

Extra luggage after you purchase 1 is gonna jacked u up to 800sgd which is so up to the hook... you could buy 3 round trips ticket on that price.. im so disappointed.. im not gonna choose this airline anymore.. horrible experience...

Standard Air India quality service. Nothing out of the ordinary. Exactly what anyone wants : efficient, polite, and gracious service; a comfortable seat; and on-time service

Flight was delayed almost 4 hours departing Goa. Even on arrival, there were busses to carry passengers to the terminal which were very delayed. All in all, an unpleasant experience.

The flight was cancelled and no support was offered and the rescheduled flight had several delays!! Terrible experience!

The crew was polite. The snacks were served cold and were tasteless.

I did not have WiFi on the flight in business class. This was a problem on a long 15 hour flight. I had important work to do and was unable to do it. This resulted in loss of productivity .

The quality of service in AI Express was much better than Air India

Air India Express operates as a separate airline, so it says. Air India Express is a subsidiary of Air India and is part of the Tata Group, which acquired a 100% stake in the airline. (https://www.tata.com/business/air-india-express). Yet Air India express is not a member of Star Alliance, so Star Alliance gold members do not receive the benefits they would had they traveled on a mainline Air India flight. Even though it's a subsidiary of Air India, which is a Star Alliance airline. Very frustrating.

I paid $110 for a seat located at the start of a section and therefor would not have a chair in front of it, but this is not what I received. The floor plan was different from when I booked my ticket. This is very disappointing and my money needs to be returned.

When landing in Hyderabad, the pilot made a hard landing. Everyone in the plane were shocked. The captain landed the plane hard and felt as if we were going to be thrown out from our seats. It was surprising the captain didn't apologize or make an announcement about. Again a surprise no crew acknowledge this. This was an odd experience!

I appreciated a meal on the shorter flight. It was slightly delayed with no announcement but I was able to determine what was happening.

Very comfortable flight. I appreciate the announcements were also in English.

I don't think there were entertainment options (short flight) - which is why I gave the 'ok' sign. Didn't make a diff in my flight experience either way, however

Poor, pilot flew as if he was in hurry and had to coverup for wasted time

The planes did not have charging jacks for phones or lap tops and there are no monitors for movies. On the flight from Delhi to Hyderabad I was the last person in First asked for a meal choice and only one meal was available so I had no choice.