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Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Pros: Flight to Manila from Singapore was an easy 3 hour flight. There were no delays and the aircraft was clean.

Pros: Price

Cons: Journey / organisation

Pros: On Time No Frills.Overall Good

Cons: Nothing

Pros: Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.

Cons: Nothing

Pros: Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!

Pros: In flight meal.

Cons: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pros: No fuss, well organised.

Cons: no food. maybe ok for this price. boarding: why i had to checkin twive while using 1 carrier? that was mentioned on the ticket, but I oversaw that when was ordering ticket on website

Pros: Quick

Cons: No food or drinks. But that was expected as we didn’t pay for it

Pros: Very good for the price I paid

Cons: Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare.

Pros: On time

Cons: I was separate with my wife even if similar seats were available. To be with her, i had to pay.

Pros: Crew was professional and the plane was very clean

Cons: The seats are very weak and anyone touching on the backside would feel as if they are directly touching you.

Cons: When you people send a copy of the E Ticket you place a picture of a fake credit card at the bottom of the page. There were three of us travelling independantly through India and each time we presented the appropiate copy of the E -Ticket they wanted to see the credit card pictured on the ticket. Of course this was impossible because you guys made it up for some unknown reason. If you ever want us to use your service in future you're going to have to stop doing this practice.

Pros: No delay proffesioal staff and efficient work and space

Pros: Seat is as good as a concrete slab of a park bench.

Cons: Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story.

Cons: Boarding wasn't comfortable

Pros: Absolutely horrible! The airline canceled my flight and would not refund my money. My credit card company is disputing it now. I’ll never use this airline again and recommend you do the same...

Cons: They canceled my flight and kept my money!

Pros: Most things went smoothly. Crew was friendly.

Cons: Seats were uncomfortable.

Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.

Pros: Generally okay and what one could reasonably expect for a regional low cost flight in Thailand. Ground staff were friendly and helpful despite huge numbers of people travelling. Likewise the cabin crew did their best given the low cost nature of the flight and having a full plane.

Cons: Paid for seat selection, which I thought brought with it some priority in boarding, however that was not to be and instead boarding was a bit of a free-for-all with no management of the situation by ground staff. The seat pitch is also hideous and even being of average height it was near impossible to even move my legs to retrieve something off the floor.

Pros: Great flight inc snack. Friendly staff flight on time.

Pros: Efficient loading of passengers. Friendly staff. Convenient to off load from both ends of plane.

Cons: Narrow seats very cramped when seat in front reclined.

Pros: Cabin Crew are helpful and friendly

Cons: Airasia always delay

Pros: Fast and efficient.

Cons: NA

Cons: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes

Cons: We really appreciate your prompt response.Your customer service guidance is supportive for us

Pros: Crew was very nice

Cons: Food was with a lot of chilli and very spicy

Pros: Crew food excellent

Cons: Could not get comfortable in the seats

Pros: Crew were great

Cons: Food in economy could be more Thai and tasty but nicely served and efficient

Pros: Everything are very much poor. Worth than Vietnam airline.(coffee cup’s rim was broken It was very dangerous) I will naver on board Thai alway.

Cons: Nothing better~

Pros: Good food

Cons: Flight was over an hour late

Cons: Wifi

Pros: ...

Cons: ...

Cons: Very old and dirty Plane. Business class seats are in bad shape and broken.

Pros: Amazing crew. Excellent food and beverages. On time departures and arrival.

Pros: Overall it was a good flight.

Cons: No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Pros: Head rest not comfortable. Short distance okay not long one.

Cons: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.

Pros: check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early

Cons: equipment could use refurbishment

Pros: Boarding

Cons: Confort

Pros: previous flight arrived a bit late but captain did his best to make up the time

Cons: Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service

Pros: Proactively checking the boarding pass to shorten que of the boarding process.

Cons: Delayed

Pros: Pretty on time

Pros: You can check-in luggage for free. Not like Airasia

Cons: Delays, of course.

Pros: Singapore to Hanoi flight.

Cons: Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi.

Pros: Cheap

Cons: Disorganized boarding

Pros: great check in staff fast boarding comfortable temperature in cabin very good crew

Cons: n/a

Cons: I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips

Pros: Service and comfort with blanket, and entertainment movies.

Cons: Luggage collection rather late in Bali.

Pros: In flight meal.

Cons: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pros: Ease of booking and 30kg baggage allow all included in quoted flight cost

Cons: Food quality appears to be falling down in variety and quality

Cons: Flight delayed, bad info provision. 1 checked in bag did not arrive.

Cons: Immigration offload for no reason then asked to rebook ..

Cons: Very great crew, thank you AirAsia

Cons: International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.

Cons: Never Kiwi.com again! Thailand to Indonesia both flights on AirAsia but they would not book my bag to final destination. In Kuala Lumpur had to go through customs (LUCKILY! no visa required) get my bag, go security line again, check bag again. Took over 2hrs stressed if I would make my flight.

Cons: It was moving a lot!!! :\

Pros: Boarding

Cons: Confort

Pros: Extremely rude.

Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Cons: We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider

Pros: Absolutely horrible! The airline canceled my flight and would not refund my money. My credit card company is disputing it now. I’ll never use this airline again and recommend you do the same...

Cons: They canceled my flight and kept my money!

Cons: not satisfactory from any angel!

Pros: Nothing!

Cons: Everything!

Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pros: Getting out of the plane

Cons: getting in the plane. No working tablet. Poor food.

Cons: There are small snack & water given previously, but now only water.

Pros: The seats are more comfortable compared to the other budget airlines.

Cons: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.