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Cons: the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone

Cons: Not too much delay as usual

Cons: For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.

Pros: Our seats were comfortable and the landing was smooth

Cons: All food and drink had to be paid for -even water!

Pros: Flight, seats, food

Cons: Gets delayed 90% of the time.

Pros: I was very impressed given it is a budget airline.

Pros: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Cons: Nothing.

Pros: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.

Pros: Good price. Was on time, seats were comfortable, helpful staff

Cons: No use of headphones 30 minutes before take off and arrival

Pros: Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous

Pros: I hope never to fly Scoot again.

Cons: Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met.

Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Pros: All

Cons: Everything

Pros: Flight not full

Cons: Rude flight attendants. Poor service. Late flight. Poor food. Dehydration. Poor drinks. Poor entertainment.

Pros: It's very good above all

Cons: Entertainment not their

Pros: Everything

Cons: Nothing

Pros: No, not really, especially the boarding crew. Where was chaos and signs of lack of planning. Gate changed towards the end and sequential boarding wasn’t done properly.

Cons: 1. On time performance, flight started 1.5 hours late, 2. Boarding procedure was unplanned and the gate resembled a fish market.

Cons: Denied boarding. Needed to make it to another flight in Mumbai airport. Need a visa just for transit to my next flight. Disrupted all my travel plans. Had to buy new tickets. Would like a full refund.

Cons: Worst crew. Very arrogant

Pros: Crew was great. Back holder of Seats were loose / broken.

Cons: Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given

Cons: Worst airline ever

Cons: Always the same problem - not enough leg room.

Pros: Crew are polite

Cons: No more delayed

Pros: Everything was straightforward and easy

Cons: They had mosquitos entire flight, they could have sprayed bug spray or do something about it

Pros: Brand new planes

Cons: Longest check in ever, even on a Monday afternoon.. you'd better be there long ago.. problem with check in : 1- not enough queues provided, 2- check in personnel is not very efficient, 3- no queuing lines, it's messy lines, 4- operation responsible is just an observer with no operational impact

Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!

Cons: Flight was delayed 20 minutes. Baggage claim delayed another 30 minutes. Made me miss my connecting flight. Then also made me pay. No accommodation on their part. Terrible business.

Cons: Cramped seats

Cons: There are small snack & water given previously, but now only water.

Cons: The flight was over 5 hours delayed and they offered no compensation or extra meal.

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

Pros: Nothing

Cons: Everything

Cons: The remote was not working to use the TV at seat number 43E. We asked the crew staff to check but he never came back. Another thing is Baggage. It has been almost 45 minutes now but our luggage is not on the belt as well as a lot of other passengers.

Pros: The flight was quick and short after take-off.

Cons: The flight was delayed by 1.5 hours because they waited for some passengers from a connected flight which was delayed. We just sat there in the aircraft after boarding. Food was poor and though this was a morning flight, there was no coffee/tea.

Cons: Seats are not comfortable

Pros: Extremely rude.

Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

Pros: Amazig Airplane

Pros: The leg room

Cons: Boarding process

Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.

Cons: No entertainment options. Little to no food service.

Pros: somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.

Cons: my expectations were more than met.

Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Pros: Very smooth and easy process boarding and taking off

Cons: No entertainment

Pros: Was on time and we landed ahead of the scheduled ETA

Cons: Very specific about weight of bags

Cons: Boarding always take way too long because of the hand luggage problem.

Pros: correct priority of boarding respected luggage handling very fast

Cons: quality of food

Pros: The chairs was comfortable and crew was nice

Cons: Again food option all the time is spicy.

Cons: The online check in wasn’t working and so the only seats available were the worst. I was told by staff that the website is often not working so you have to keep trying over and over. This is very time consuming and inconvenient. I was directed to the general boarding queue despite having a business class ticket. Food service was only after takeoff then there were no snacks available for about eight hours. Some of the televisions were not working. There was a drip from the air conditioner in the adjacent seat. Cabin crew did not respond to calls sometimes. The seat was uneven when reclining.

Pros: Everything is very comfortable

Cons: It’s perfect

Cons: There was no flight information working. Food was way too less in terms of both quantity and frequency (number of meals).

Cons: N

Pros: Can't complain

Cons: Cheaper? :) !

Pros: I hope never to fly Scoot again.

Cons: Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met.

Pros: Nice aircraft, on time departure and arrival

Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom

Cons: Flight delayed.

Pros: Quick and easy boarding and very friendly crew

Cons: Nothing really. For a no-frills flight, it was a great value

Pros: good budget airline.

Cons: seats are very close, legroom is uncomfortable

Pros: Great experience

Pros: Flight attendants were the best and very friendly

Cons: Not much, on time flights and friendly flight attendants

Cons: No comments

Cons: Good airline. Flight was delayed due to weather

Pros: 6E Prime was value for money. But food promised was not given as a part of it despite asking.

Pros: Crews are nice.

Cons: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

Pros: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.

Pros: somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.

Cons: my expectations were more than met.

Pros: something

Cons: something

Pros: Crew was courteous, seat not so comfortable

Cons: TV screens did not work at all. For a 15 hour flight this is the worst thing possible. How do u kill time !!!! Food could have been better. The first meal was so less in quantity. I was so hungry but they didnt have more to give.

Pros: The Dreamliner gave me comfort and I could relax during the flight. Seats gave adequate space, while legroom was ample. Food towards Chennai (breakfast) was stodgy - especially the omelet. Food towards Singapore was great. I had the vegetarian rice set which was hot and just enough for me. I watched 4 movies in total; the Tamil ones had subtitles. All were good. Check-in and boarding was smooth.

Cons: One of the stewardesses on the SG-MAA flight was loud and bossy, ordering passengers to close the stow compartments doors. No need to shout. And besides, on most flight I see the crew doing it. Please be professional.

Pros: Captains message totally unaudiable

Cons: Some entertainment and refreshments

Pros: Crew was excellent. Seats border on the awful. I am 6'2". My knees were almost touching my chest. And, the airline allows seats to recline. Seriously? Short flight however.

Cons: Boarding area at DMK was in a large area for gates 1-6. It was packed. Almost wall to wall people. No air conditioning. Blowers circulating hot air. Major thunderstorm delayed boarding for 1 1/2 hours. All flights. Chaos in the bordering area. Not fun.

Cons: The flight was delayed, AFTER WE BOARDED, for 2 hours. No attempt was made to provide food or s reasonable explanation.

Pros: The crew was efficient and kind. They made the flight excellent

Pros: Left on time, arrived on time!

Cons: Everything

Pros: Scoot in silence

Pros: Everything worked

Cons: Nothing

Pros: The Business Class bed was nice

Cons: The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)