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Pros: Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!

Cons: Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud.

Pros: MinimumService！

Cons: MinimumService！

Pros: It was a good flight

Cons: The long delay......

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

Pros: Average flight

Cons: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Pros: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Cons: Nothing.

Pros: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Cons: Flight wasn't on time to and from HKG.

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pros: Time from landing to collecting our luggage was the fastest we’ve ever experienced.

Cons: Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch

Pros: It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same.

Cons: We asked one of our hand bags to be checked in. But was told we will be charged.

Pros: The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport.

Cons: The crew, Cleanliness

Pros: Efficient check-in and boarding.

Cons: Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item.

Pros: Quick turnaround.

Cons: The crew wasn’t available during boaring in the cabin rather chit-chatting with fellow colleagues at the AFT galley.

Pros: On time boarding. Crew was helpful with duty free shopping.

Cons: Could not connect to Rokki WiFi.

Pros: Good service, nice nasi lemak

Cons: None

Cons: Regarding the luggage. Myself need to purchase luggage but some of the people not need to buying. The Airasia staff informing that my luggage and laptop more than 11kg and need to purchasing. This is first time, I hear that laptop including also. As per my view, I had saw some of the people more heavy and biggest than me but still can go through. It is because I am foreigner and they are local person.

Pros: Started on time. Landed on time.

Cons: Very old and dirty Plane. Business class seats are in bad shape and broken.

Pros: Crisp boarding

Cons: The legroom is appalling!

Pros: Friendly staff

Cons: Flight delayed twice

Pros: Everything worked

Cons: Nothing

Pros: MinimumService！

Cons: MinimumService！

Pros: Nice aircraft, on time departure and arrival

Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

Cons: Boarding wasn't comfortable

Pros: Nothing!

Cons: Everything!

Pros: Most things went smoothly. Crew was friendly.

Cons: Seats were uncomfortable.

Cons: not satisfactory from any angel!

Pros: Food service on a one hour flight.

Cons: Nothing.

Cons: No clear direction at boarding for lining up

Pros: Plenty of leg room

Pros: The made it easy to travel with a young child

Pros: Nothing

Cons: Everything is bad

Cons: I requested water four different times during the flight from four different flight attendants and none of them have me water on a 6 hour flight. Terrible service

Pros: AC was at right temperature Food was tasty Crew served well Toilets were clean and well kept

Cons: 1. No overhead storage area beyond seat 25 until 28 as it was dumped by some stuffs by air crew 2. No storage basket in front of each each seat to place items 3. Boarding was delayed at the gates

Pros: Staff

Pros: Everything worked

Cons: Nothing

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Pros: MinimumService！

Cons: MinimumService！

Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

Pros: Average flight

Cons: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Pros: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Cons: Flight wasn't on time to and from HKG.

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pros: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Cons: The food is rather meh, does not stand out

Pros: Time from landing to collecting our luggage was the fastest we’ve ever experienced.

Cons: Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch

Pros: Indigo flight time to time சூப்பரா இருக்கு

Pros: It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same.

Cons: We asked one of our hand bags to be checked in. But was told we will be charged.

Cons: Promises free meal was not provided in lounge- reason cited no mail communication received from indigo

Pros: MinimumService！

Cons: MinimumService！

Pros: Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!

Cons: Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud.

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

Cons: We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider

Cons: Promises free meal was not provided in lounge- reason cited no mail communication received from indigo

Pros: It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same.

Cons: We asked one of our hand bags to be checked in. But was told we will be charged.

Pros: Time from landing to collecting our luggage was the fastest we’ve ever experienced.

Cons: Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch

Pros: The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport.

Cons: The crew, Cleanliness

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

Pros: On Time No Frills.Overall Good

Cons: Nothing

Pros: MinimumService！

Cons: MinimumService！

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

Pros: On Time No Frills.Overall Good

Cons: Nothing

Pros: Good price. Was on time, seats were comfortable, helpful staff

Cons: No use of headphones 30 minutes before take off and arrival

Pros: Indigo flight time to time சூப்பரா இருக்கு

Pros: Reached before time!

Pros: Well managed. The crew always had a smile on them and seems to be very helpful.

Cons: The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of.

Pros: Clean comfy seats Attentive and polite staff

Cons: Very delayed. Refreshments were offered after we had already bought them ourselves!

Cons: I didn’t have any food so am unable to comment on this

Cons: 3 hours flight delay

Cons: Regarding the luggage. Myself need to purchase luggage but some of the people not need to buying. The Airasia staff informing that my luggage and laptop more than 11kg and need to purchasing. This is first time, I hear that laptop including also. As per my view, I had saw some of the people more heavy and biggest than me but still can go through. It is because I am foreigner and they are local person.

Pros: Good service, nice nasi lemak

Cons: None