Pros: "in time, good service, well informed."
Pros: "It’s nice that they offer food on such a short flight, but it would be nicer if they offered an option without meat."
Pros: "The price is a big factor, all the rest was very good"
Pros: "The crew team was very nice, a inflight meal was offered and baggage arrived within 10 minutes of being off the plane."
Cons: "The plane was older and did not have any modern amenities. The seats were somewhat hard and not very comfortable. There was no inflight enterainment so be sure to bring a book."
Pros: "Staff were so friendly!!"
Pros: "Everything was good. Crew was nice. clean plane."
Cons: "Maybe a little bit bigger airplane but that's still fine for 1 hour flight."
Pros: "Good food, good service, comfy plane!"
Pros: "Very fast boarding and de-boarding."
Pros: "Crew were very welcoming"
Cons: "Being on time."
Pros: "Nice comfortable flight, food was good"
Cons: "There was about a 20 delay in the departure. Otherwise, everything was fine."
Cons: "I did not like the enormos gigh price for a 45 minuts flight. As a reference the flight from Bangkok to chian mai last 70 minuts and cost less than a third of the flight from Bangkok to koh samui.No doubt Monoply does not support reasonable prices."
Pros: "The food was pleasant"
Cons: "Our flight was delayed twice"
Pros: "They offered free light snacks and drinks at gate."
Cons: "Delayed a little and no notice."
Pros: "We arrive in our destination in one piece that’s the only thing I like."
Cons: "I wish someone had told me that gate A8 was so far from A6 and closer to A1"
Pros: "The food is great. Even for a 50 minute flight, we had a delicious noodle shrimp dish! Nice generous serving of OJ in the morning along with a large bottle of water!"
Cons: "Whoever looked after my luggage threw it so hard that it snapped the handle on the inside, so it makes it almost difficult to insert/withdraw the handle now from the bag. Very annoying!"
Pros: "Wonderful service, great food, helpful, on time! A+ airline!!"
Pros: "Why have a Hong Kong customer Hotline if nobody ever picks it up? I called at least 10x during different days and different times, only a record answered saying to try later. So I had to call Thailand Hotline from Hong Kong and they told me to go to the airport at least 4h early to get cheaper price for luggage overweight. I arrived actually almost 5h early, just to realize that the counter only opens 2:45h before departure. When the staff finally arrived, they told me that it's too late for discount rate and there is nothing they can do about it. So I got fined for their lack of service. Failure throughout for such an expensive flight."
Pros: "Spacious cabin, fed even on a short flight. Overall very impressed."
Pros: "The food and the service was excellent. The flying was smooth"
Pros: "the food"
Cons: "the delays"
Pros: "My friend started to feel claustrophobic because the airplane was so stuffy and didn’t depart gate fore at l ast thirty minutes after expected departure time. We were not told til after fifteen minutes. All the while it was hot and stuffy. The landing was rocky and really quite scary"
Cons: "It was sweet that they offered a hot meal but I don’t eat chicken so I’m hoping the food was not wasted. They really should ask first, that way there is no waste. The staff were kind and friendly"
Pros: "The flight got us to our destination, with minimal fuss and no frills, which is what we paid for - so while the stars I gave aren’t amazing, it was exactly what we paid for"
Cons: "The flight did get us to the final destination, how they lost our bags and as a result we missed our shuttle to our ferry. Apparently the bags never got on the HK flight and therefore probably won’t make it to us for a day or 2. Then while we were filling in there paper work to get our bag back, we missed our already paid shuttle bus. We then had to pay for a taxi, which was 4 Times the price..."
Pros: "Pretty smooth flight, nice and helpful staff"
Cons: "Flight was delayed by almost an hour"
Cons: "I bought a ticket from kayak but the third party have canceled my ticket due some security credit card reasons, But kayak never alert me of the cancelation and in the day of the flight i paid 3times more just to buy another ticket ,"
Pros: "I think I missed the potential love connection my stewardess."
Pros: "Friendly service"
Cons: "The fact that our luggage didn't make it"
Pros: "Great Service. Good economy legroom!"
Cons: "Did not have a vegetarian option"
Pros: "The lounge for passengers was great!"
Pros: "The Bangkok lounge, the service in flight including full breakfast on a 45 minute hop"
Cons: "Payed. Did not get my ticket."
Cons: "The flight is overpriced at $300 return for 45 minute flight and was two hours late."
Pros: "The lounge was great!"
Cons: "We have not provided a kosher meal nor any drink that was very disappointing."
Pros: "It was quick"
Cons: "We didn't get any food and we didn't leave on time"
Pros: "The pilot did an excellent job of landing in bad weather."
Cons: "The flight was delayed by about 4 hours with little information provided to us. The communication with passengers could be improved."
Pros: "Crew were apologetic and gave us vouchers"
Cons: "Flight was delayed for over 5 hours, we were not updated as much as we would have liked. Plane was LOUD, rocky landing, food was not appetizing."
Pros: "The staff is very friendly. I didn't expect to get food in 50 minutes Flight. Very pleasant experience."
Cons: "I liked everything"
Pros: "Cheap, friendly and gave us food!"
Pros: "Fantastic lounge Good and quick flight"
Cons: "Food wasn't great"
Pros: "The flight was overbooked so they offered us some compensation and a land+sea transport instead. They said it will take about 5 hours to get to our destination (instead of a 1 hour flight) and that a taxi will be waiting for us at the pier to take us to our hotel. We agreed but it took us 10 hours, due to many delays on the way that were their fault. Abd no taxi was waiting for us when we arrived at the pier."
Cons: "I missed my flight and the airline did nothing to help me I had to buy a whole another flight so I could make my vacation"
Pros: "That we flew the same day as we were told."
Cons: "Sitting at the airport for 9 hours."
Pros: "Great service. They served food in a flight that was only about an hour in the air. It was fast and efficient. The lounge in koh samui was great"
Cons: "No complaints"