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The staff was great. I also like the movie selection was great. Lastly, it I appreciated the fact that wine was a drink selection.

It is not so much I had bad experience with Singapore Airlines, but with Kayak and particularly Underpricer. My wife and my seat arrangements were changed some times after we booked our tickets and reserved our seats I February 14, 2026. However, after our arrival we realized that we were separated and sitting in different isles. Our return tickets indicated the same. Our several calls to your Underpricer customer care were useless as they cared how much they could charge us rather than actually help us. At the end they referred us to Singapore Airlines. If that was the solution, why did I have to call your Underpricer customer care. I will definitely erase your app from my phone and I will never use Kayak for future traveling. After all, there are so many agencies that I can use other than your company.

It was good but n it to the same standard as London to Singapore

Clean modern comfortable. Food could have been better, I only ate breakfast I wish they wouldn’t wake sleeping passengers who would rather sleep through dinner. No tea or coffee for breakfast

The flight crew was phenominal! We couldn't have asked for any better. They were experienced professionals.

Awesome! Was impressed with the hospitality and the thoughtful services. The cabin attendants were superb.

I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed

It was a great flight Food was great Crew was spectacular

They made me check my carry on even though there was room We un boarded in a strange way but overall it was good

In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.

The flight was delayed and the service was not good. All the new serve was beef and we don’t eat beef so we ended up buying our own meals at the airport twice.

I would have liked less packaged snacky stuff, more fruit. The crew was great.

Premium Economy was not up to my expectation relaxation wise. The chair doesn’t extend enough. It is not economy but not spacious enough to relax and sleep. Food and services were excellent but I am not very keen about food in general.

The food was amazing on our flight. So many options for movies and shows to stay entertained for 12 hours.

The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.

First Class on A380 was an incredible experience with a group of very attentive crew. The only flaw of this flight was the boarding process at Concourse C of DXB where no one was managing the queue. I was at Zone A but arrived when they were already boarding Zone C & D. There was no separate gate for Zone A & B to go through.

Not that good The crew in the plane were rim professional & almost lost in their work distribution

Check-in counter at the airport took more than an hour of standing in queue with online checkin. And after entering the gate the flight delayed more than 30 mins.

Well emirates since after covid recovery their service became much poorer than before , old planes to some destinations, untrained staff , rude , inflexible, and poor food, this specific flight the plane felt like in the 90s , and staff behavior was rude due to usual incidents in these flights for some destinations, i understand this but they pit everyone at the same basket, a readiness to be rude anytime

1. Please deploy better trained and courteous staff. 2. Wheel chairs be available at all steps of layover till boarding gate. 3. Food services be also improved . 4. TV and phone charging facility be also provided.

The cabin crew were kind, helpful, and polite. However, my flight from Abu Dhabi to Frankfurt was delayed, causing me to miss my connecting flight. As a result, my journey was significantly extended, leading to a much longer travel time than originally scheduled.

Air hostesses were great. Food was good. Flat bed is not that flat or comfortable.

It’s a business class ticket but they didn’t give a lounge access

excellent, the staff was kind and the boarding process was with no issues or hassle

We booked a business class ticket via Underpricer. Somehow they screwed up our ticket from Abu Dhabi to Ahmedabad. We will be hesitant to book again with them.

we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!

Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.

Liked leg room Disliked unable to book to sit with my family on same flight without paying extra

Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though

It feels like the seat did not have any cushion just plywood. The seats are so compact that I could not even move at all and I am slim. Just imagine someone else. Singapore Air and Emirates are far far better than this. Do not even travel for free. For a 12 hour flight sitting on a plywood is horrible experience and on top of that the person at checking counter at NY was worst and rude. Plus they charge arms and leg for everything. I think they would also start charging for belts and oxygen also soon. First and last time flying with Ethiad.

I have paid extra money for my special meal service but I received the the local food. Which is not acceptable.

More entertainment channels and better food, whatever food requirement you select.

The Senior Flight attendant was just amazing on our Flight GF 284 on 30/11/25. She was so attentive, helpful and caring not just to us but to all in our cabin.

Amazing business class in a single aisle plane. Fully flat seats, pyjamas, amenity kits, all in all a really complete product. Service was good - not amazing - but they did a good job. Got a few hours sleep. Will fly with them again if I can.

They flight was without ait conetion weather was very hot

Very poor experience, passengers and were not social and started a troubled with other passengers and a fight erupted

Worst flight ever.service was extremely poor and food taste was horrible.Served me mashed potatoes and chicken calling it Briyani.

Had to discuss more than 15 min regarding wheelchair they gave only at the start location. No food serv in 1 st flight. Considering flight started at 10:00 pm so had to starve for dinner. Checkin screw was polite. Food in 2 nd and 3 rd flights was not good. It was too cold in the flights. Had to ask for blankets. Missed quality all thru, though the fare was on higher side

It was a great experience, can’t wait to do it again soon!!

Aircraft was new and comfertable .on time. Cabin crews, which I got english language pronounce was very difficult to understand .ovee all ok flight

Crew was very friendly and attentive. The lack of Wi-Fi on an aircraft in 2026 is incomprehensible. The operational experience with the flight delay and ground service was abysmal.

Great food, service, food and the small warm towel at the end was perfect. Only suggestion is warning people that you can’t make a one hour connect in Munich or you need to have longer between flight connections.

TV wasn’t working, flight attendants never came when turning on the light, luggage was delayed and when delivered it was broken. No suitcase for the rest of our 2 week trip with no response when claimed filed

Boarding it group 6 is unreasonable for gold members of codeshare airlines. Lots it luggage compartments full of crew and other bs. 6 rows of passengers no stowage

Someone sat in my seat and this made boarding protracted and unpleasant. The stewardesses kept saying, “it is important that everyone be seated — or we will be further delayed,” but for a long time they did not tell me where to sit. At the end of the flight a baby screamed loudly for several minutes and it took ninety minutes (!) to get through EU passport and customs. We had to stand the whole time in a an overheated room. The seat on the plane was narrow. These things are not all Lufthansa’s fault but they made for a somewhat unpleasant trip.

Very bad because the flight was delayed from Palermo to Munich and we lost the intercontinental connection in Munich to Orlando Florida. We arrived before the flight leaves but they did not took us into the plane. They did not give us any compensation for all the damage they made us by taking another plane to Washington DC and then fly in another connection ton Orlando. We had to experience a very stressful situation. We were very exhausted after all conflict. We need a compensation for this bad expirience. .

Flying business class but the experience is of economy class

Fantastic. Hard working, helpful and upbeat crew. Nice food & snacks (chocolate!). Modern and clean aircraft.

Food was terrible. Bamboo utensils are just not working out. A lot of plastic waste. Pillows and blankets were not good, a lot of static electricity. Crew did their job well.

The business class seat is the same as economy with 2 people instead of 3. That's not how it should be.