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Pros: Everything was smooth and effortless.

Cons: Can’t think of anything.

Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Cons: the headrest is hard. Apart from that- all was fine

Pros: Overall KLM experience is good

Cons: Food quality was mediocre for a business class flight.

Pros: Awful

Cons: Everything

Pros: Crew was amazing. Food was amazing too!

Cons: Delay time.

Pros: Flight good, crew helpful and no problem with boarding.

Cons: No hot food and no announcement in the Airport. Limited choice of other food.

Cons: This was like a Ryanair flight for 4 or 5 times the price.

Cons: We Flew business class. Very ordinary.

Pros: Crew were very good

Cons: We had a delay caused by over filling of fuel

Pros: They made up some time following a long delay

Cons: We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful

Pros: The check-in process was expeditious, aircraft was quiet, crew were accommodating and flight comfortable.

Cons: I did feel a bit disconnected during the drink service as the cabin crew member came and passed the juices to each person

Cons: Need some more and better inflight movies

Pros: Leg room always an issue. Crew really great.

Cons: Gluten free option

Pros: The inflight entertainment was great and helped to pass the time. The food was good for airline food.

Cons: The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep.

Pros: Crew helped my parents with physical disabilities through the whole flight. Super grateful

Pros: Crew good

Cons: Baggage small bag forced to check

Pros: Crew were amazing not stingy with the drinks. Boarding was easy and smooth

Cons: Would prefer flying with partner United though. Think they offered a better service on board

Pros: Food was great

Cons: Connect flight time was cutting it short- sane scenario.

Pros: The crew was o.k.

Cons: Flight was cancelled. Got rebooked and have changed gates 6 times and flight delayed due to no crew.

Pros: Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me.

Cons: YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH.

Cons: My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc

Pros: The seats were good for a short flight, which this was. No complaints.

Cons: Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket.

Pros: Seat is small

Cons: On time boarding

Pros: Organized, clean

Cons: Kinder crew, better headphones

Pros: S380 nice plane

Cons: Food lousy Late leaving Singapore caused much difficulty

Pros: Nice smooth and organized flight

Cons: Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets

Pros: Some of the best airplane food I’ve had.

Pros: Crew was great

Cons: suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight

Cons: Lost our bags

Pros: Crew was amazing

Pros: Comfortable clean food was tasty and appreciated the complimentary drinks

Cons: Offered bottles of water...not just small cups

Cons: Received a text that changed the flight departure to a later time. Missed the flight. Cost me baanaadditional

Pros: Great !

Cons: Kosher meal a bit hard to open

Cons: Everything

Pros: On time. Check in was very easy.

Pros: Crew Was very friendly , smiley, and welcoming.

Cons: Movie selection could have been better, but was ok.

Pros: Good service

Cons: Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich

Pros: Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me.

Cons: YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH.

Cons: My window seat didn’t have a window

Pros: Attentive crew, plenty to drink

Cons: Not crazy about the seat arrangement on this plane

Cons: Mostly good.

Pros: We got to our destination

Cons: They don’t even give you a cup of water, a horrible low cost airline with premium pretences! Gatwick is a horrible airport to fly to.

Pros: The crew was o.k.

Pros: Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience.

Pros: In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.

Cons: They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.

Pros: After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t

Pros: Friendly crew

Cons: No alcohol served

Cons: Boarding process, and in-flight entertainment and wifi

Cons: Handling flight delay

Pros: I got a very good seat.

Cons: Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop.

Pros: The seats were good for a short flight, which this was. No complaints.

Pros: The food was amazing

Pros: Good service

Cons: Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich

Cons: Arrive on time Zurich

Cons: The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/

Pros: Arrived earlier than scheduled, crew were informative

Cons: Departure was delayed

Pros: Super friendly and professional crew

Cons: Short comfortable and smooth journey

Pros: We got to our destination

Cons: They don’t even give you a cup of water, a horrible low cost airline with premium pretences! Gatwick is a horrible airport to fly to.