Milan airport was bad experience. They should be more polite.
Child’s meal was great along with other nice touches for kids.
The main issue was that the flight from trivandrum to Dubai was delayed which resulted in arriving late in Dubai. Coincidentally the flight leaving out of Dubai to jfk was also delayed for different reason. Despite we reached the gate ( through wheel chair assistance) along with 10 other passengers we were not let in. The gate was open and yet was refrained from entering. We were then requested to flight the next morning. Meal vouchers were provided but the hotel reservations were not made and took a lot longer to receive that. If Emirates knew about the delay and was certain the passengers will not be able to board the next flight shouldn't they have prepared these ahead of time?
The plane was old so the entertainment system was difficult to operate. The crew did advise earlier. The plane was landed and parked away from the gates, which added 20+ mins to the overall arrival
I would have liked less packaged snacky stuff, more fruit. The crew was great.
Super flight. On time departure and arrival. Very good service. Luggage arrival at DXB was a little delayed but you can’t have everything the very best :)
the seat is quite narrow compared to others. entertainment and food were very good
Fantastic service the managed to locate my checked bag on the plans as re-tagged it for my final destination.
I lost my lock from my luggage, I don’t know someone took something from my bag.
We loved flying with Emirates in business class, the staff were fabulous, going above & beyond
The international flights (interior space) is ridiculously small. The aisle way is similar to a discount domestic shuttle. Same applies to the intercontinental flights. The luggage storage space is also incredibly small. The entire experience is rough on a traveler and you pay with your hide and body for not flying let’s say an American or Delta type airline.
It was a very small plane and was ok. No food or entertainment so there should be an option for NA.
I always had the best experience for the professionalism of the crew and the way they make you feel as a family!!!
Terrible, delayed flights lost luggage and lost hotel fees. Missed meetings. Overnight in airport every air canada flight was a cluster mess.
It was good, seating was a little tight apart from that all was well.
Crew didn’t care at all. Very bad attitude. Food was awful. People changing poop diapers on seats. Very disappointed.
I like the fact air Canada is on time The food you guys serve is not good
Couldn't fit knees, only 1 toilet working, didn't get anything to drink cause the stewards were not able to get to us
Our biggest complaint about Air Canada is that if you don’t like your seat during check-in, there’s a fee to move elsewhere. On our flight from YUL to FFL, we were charged to change seats—just regular seats. What’s maddening is that the plane wasn’t even full; there were even a few people sleeping in the middle row sections (entire rows, completely empty), using them as beds. In my opinion, charging passengers for seat changes is a cash grab by Air Canada. They are definitely not the airline they were back in the day. I suppose they need to gouge the consumer now that they pay their attendants while on ground. One out of 10.
I also had excellent assistance from the special needs people in collecting me from the airplane , taking me to lounge and the coming back and taking me to the airplane.
