Daily cleaning, installation of cabin HEPA filters on flights from Singapore to Phuket City
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Emirates, Air New Zealand and Singapore Airlines have all waived their change and cancellation fees on flights from Singapore to Phuket City. Confirm policies on booking site.
The average direct flight takes 1h 55m, covering a distance of 980 km.
There are 36 (direct) flights between Singapore and Phuket City per week, averaging 5 per day.
In the past 3 days, the cheapest one-way tickets were found on Jetstar Asia (S$ 78) and Thai AirAsia (S$ 103), and the lowest round-trip tickets have been found on Jetstar Asia (S$ 155) and Singapore Airlines (S$ 187).
Emirates flies 11 times weekly (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday), KLM flies 6 times weekly (Monday, Tuesday, Wednesday, Thursday, Friday, Sunday), SriLankan Airlines flies 6 times weekly (Monday, Tuesday, Wednesday, Thursday, Friday, Sunday).
From Singapore to Phuket City, Thursday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Phuket City back to Singapore , the best deals are generally found on Thursday, with Sunday being the most expensive.
When flying out of Singapore you will be using Singapore Changi, often referred to as Singapore Airport. You will be landing at Phuket City, also known as Phuket City Airport.
There are public buses operating from the airport, but they are infrequent, so if renting a car is not on your agenda, the best option is to take a metered taxi from outside the main terminal building. Fares to the city will be S$ 17 (≈฿400) and the ride will take about half an hour.
For travellers with pets, consider flying with animal-friendly airlines such as Air France, jetBlue or Delta, which allow smaller, low-risk pets into the cabin instead of transferring them as luggage. Air France and Delta operate from Terminal 1 at Changi Singapore Airport and jetBlue from Terminal 3.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Singapore to Phuket City.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Phuket City from Singapore is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Phuket City with an airline and back to Singapore with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Phuket City from Singapore up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Flexible seating due to only very few passengers. On time departure and arrival"
Pros: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Cons: "the food is disgusting"
Pros: "What can I Say. It's Singapore Airlines"
Cons: "Raise the cabin temperature"
Pros: "Newer Aircraft and very convenient"
Cons: "I dont see any thing to improve"
Cons: "The seat covers looked worn and dirty. Needs an upgrade."
Pros: "Crew will do anything to help"
Cons: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Cons: "I recomended yo my friend"
Cons: "No complain . It’s singapore airlines and not dirty air India or jet Airways"
Pros: "I like all"
Pros: "Efficiency, good."
Pros: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Cons: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
Pros: "Friendly crew and spacious."
Cons: "Food could be better"
Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."
Pros: "Overall good"
Cons: "Boarding needs better management."
Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"
Pros: "Crew very friendly"
Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Cons: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Cons: "Outdated Cabin Fit Out"
Pros: "Everything from Ticketing, Checking in......"
Cons: "Delayed 2 hours behind schedule"
Cons: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Cons: "Some staff not courteous which surprised me"
Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Pros: "Great experience"
Cons: "Seating arrangement was bad"
Pros: "business seats were excellent"
Cons: "all was good"
Pros: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Cons: "Expected to have more indian movie choices."
Pros: "Modern Aircraft , good seat ,Crew friendliness"
Pros: "Food was ok"
Cons: "Entertainment system are old age and poor quality TFT screen"
Pros: "fast crew service friendly staffs. clean toilet"
Cons: "everything was good"
Pros: "Personal Touch!"
Cons: "No such!"
Pros: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."
Pros: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Cons: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
Pros: "Second bag was four foot bronze statue, no problem or extra cost"
Pros: "Friendliness of crew"
Pros: "Everything else was good"
Cons: "Old aircraft with tired looking seats."
Pros: "For as long 14 hour journey they sure make it comfortable."
Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."
Pros: "Attentive Staff - Fabulous"
Pros: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Pros: "got us there, efficient and effective crew."
Cons: "old facilities"
Pros: "1. Clean. 2. Punctual. 3. Coke Zero."
Pros: "the girl next to me was flirty"
Cons: "the girl next to me could have offered her number..."
Pros: "Quick and easy boarding and very friendly crew"
Cons: "Nothing really. For a no-frills flight, it was a great value"
Pros: "Smooth boarding"
Cons: "Leg room"
Cons: "the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone"
Pros: "Smooth check in"
Cons: "That the in-flight wifi really is free instead of making the passengers to pay"
Cons: "All good"
Pros: "The boarding was fast."
Cons: "Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given."
Cons: "On time"
Pros: "correct priority of boarding respected luggage handling very fast"
Cons: "quality of food"
Pros: "On time boarding. Crew was helpful with duty free shopping."
Cons: "Could not connect to Rokki WiFi."
Cons: "I was charged $183 USD for the same bag that was free on Malaysian airlines. Huge extortion rip off."
Cons: "Luggage check-in weighs luggage 22 kilos more than its actual weight and I was asked to pay almost RM650 ~ ($170), when I was asked to recheck they had to pull my luggage back and that took almost 40 minutes to later know that they made a huge mistake! 20 minutes to the boarding time I got confirmation that my luggage weights are correct and given a boarding pass to gate P11. walked to gate P11 and saw no one there, and there were no signs of what was happening, I checked Kayak app then I noticed that they changed the gate to L10 which is a totally different building ( 16 minutes before gate closure ), I had to run the whole airport to go to gate L10. not to mention that flight was delayed by a good 1 hour!"
Pros: "Cabin crew was nice and professional."
Cons: "Seats are a bit cramped up."
Pros: "Everything is good"
Pros: "Assistance in check in"
Cons: "After early boarding still wait like 30 min plus seating in plane"
Pros: "On time and very friendly helpful staff. Especially ground crew"
Pros: "we arrived almost half hour ahead of schedule"
Pros: "Personnel very young and friendly - they seem to enjoy their job!"
Cons: "Return flight was delayed over half an hour and we had to stand because the gate area in Penang was too small."
Pros: "Efficient boarding....took off early in both directions!"
Pros: "Clean aircraft"
Cons: "Two flights in a row behind schedule ; messed up my vegetarian pre ordered food selections in both flights"
Cons: "Aircraft arrived slightly late"
Pros: "convenient flight times"
Cons: "i hated that there are no human beings in sight. i hate all the machines. i hate that you dont employ people. if you want to give jobs to machines then i what use are you? i would much rather pay more and be greeted by a friendly human face. you are all fools and i will seek other airlines in future"
Pros: "He flight boarded on tkme"
Cons: "The flight sat on the runway for ages and there was no explanation as to why we took off and landed so late."
Pros: "Nice place fun"
Cons: "Well it's alright"
Cons: "Duplicitous and sneaky policies. They tried to scam us out of $175 to check our luggage (it turns out we only should pay $16). Be careful."
Pros: "On this one particular leg of the flight from KUL to KIX, this has got to be the best looking crew ever in my 50+ years of flying, both male and female attendants. The girls are gorgeous, practically models. Almost makes up for the lack of on-board entertainment."
Pros: "The plane didn't crash."
Cons: "Boarding was late and terribly disorganized - just a person yelling row numbers who could barely be heard. The airline makes you pay for water, which is simply inhuman - at least cattle in transport are given free water from time to time. It was a five-hour flight at night but we couldn't put the seats back to relax - the exit row was behind us and they've got the seats crammed in so tight together that they don't give the exit row any extra room to accommodate this, like most airlines. There are ads plastered all over the storage compartments. Recorded announcements threatened us with dire consequences if we stole the life vests (is that a thing people do?!). Everything looks cruddy, dingy and old. It feels like a cheap city bus, but in the air. At the end of the flight the crew walked through fumigating the cabin with spray cans of who-the-hell-knows-what and we had to breathe THAT in. We won't even consider Air Asia again unless there are literally no other possible choices. Just awful."
Pros: "fast and easy"
Cons: "seat comfort and leg room plus they charge for everything extra"
Pros: "All except boarding"
Cons: "Flyers cutting que prior to boarding without intervention from air crew staffs."
Cons: "constant flight delays"
Pros: "There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again."
Cons: "No beverage service unless you had booked it in advance."
Cons: "Late flight, not enough announcements"
Pros: "Staff very helpful and knowledgeable... enjoyed my flight! Thank you so much!"
Cons: "Nothing...everything was perfect!"
Pros: "Quick easy and simple. Staff were very friendly."
Cons: "No a ala carte food available due to insufficient staff, no towel for shower and i need to use my own towel and carry the wet towel on the way back to Singapore, no hot water for shower, staff sitting down there to chit chat and a cleaner was preparing my lousy latte. Worst Plaza Premium Lounge experience!"
Cons: "Late. As always."
Pros: "Great boarding arrangement for back seat passengers to board first and follow up with front seat passengers."
Cons: "Cabin crew totally forget their priority task which is to Ensure the comfort of passenger. Instead everyone is so focus on retail as well as F&B add on sales."
Cons: "Flight was delayed."
Cons: "The delays......"
Pros: "Overall not bad the flight left on time and was a good flight."
Cons: "Please be forewarned, pay for your bags ahead of time if you can figure out how. We had a short flight from Singapore to Kuala Lumpur and had not paid for our bags. It ended up costing us more for two bags than the flight for the both of us. For that reason alone I would probably not fly with them again unless it was the only option."
Pros: "Flights were on time."
Cons: "All food and drinks were sold at additional cost, not even small snacks or water included in the price of the flight ticket."
Cons: "All thing baaaaad"
Pros: "In the US most recognize Southwest Airlines as an efficient low-cost carrier. AirAsia is all that with nice aircraft AND comfortable assigned seats."
Cons: "If your going to check a bag you can do it easily at the airport and you will pay per pound/kilo. If you know the approximate weight you can do it in advance on-line and save time. Example: 40 kilos /80 lbs was $40 usd."
Cons: "Seat too close no lrg room."
Pros: "All god no food"
Cons: "No food"
Pros: "It was nice to see a vegetarian option on an in flight menu. The vegetarian curry was nice."
Cons: "We arrived a full 2 hours before our flight, as did many other people. Unfortunately, as they only had 2 people working at the check-in desk, we waited in line for over an hour to get checked in. Everyone was telling the staff that we were all at risk of missing our flight (as we still needed to clear security and immigration), however nothing changed. The girls behind the desk seemed genuinely flustered and sorry about the situation, but unfortunately no one else came to support. We made our flight by the skin of our teeth, but it seems that people in line behind us weren't so lucky."
Pros: "I didn't like any thing"
Cons: "Free kg is 15 kg which isn't enough at all"
Pros: "crew followed covid-19 protocol very well"
Pros: "Not much"
Cons: "The check in, the ticket agent the service at baggage window the fact they over charge me for baggage the attitude and unwillingness to help or answer questions will never fly this airline again"
Pros: "From Check-in through Boarding and the flight it was like a dream, full flight even departed early."
Pros: "Crew were friendly, flight was on time"
Cons: "They forgot one of my meals."
Pros: "Good food, fast service, I suppose it was okay for a low priced carrier."
Cons: "No frills airline and a broken seat. Flight attendants were rude."
Pros: "Quick security, on time"
Cons: "The seats were really tight, no drink was offered and no entertainment"
Pros: "Cabin Crew are helpful and friendly"
Cons: "Airasia always delay"
Pros: "Sat in takeoff queue on runway for 25 mins due to traffic. Not the airlines fault however!. Budget flight and you get what you pay for. Would happily recommend and use again."
Cons: "Squeezy legroom."
Pros: "On time, well organized, timely service."
Cons: "Seats are big congested. But pushback makes up for it."
Cons: "Seat are to narrow"
Pros: "Punctual and smooth."
Cons: "Too little leg room."
Pros: "Small plane with no complementary food, snacks or drinks. Didn’t mine since it was a short flight."
Pros: "We arrived"
Cons: "Started with booking, a package includes seats but the seats included we're all full,of i.e. need to pay more again.but100 Dollar for credit card booking? They are crazy! Check-infamily with just computers is terrible, didn't worked properly. Included food in package but can't choose, both legs the same food. Baggage damaged. Long walk in DMK to transfer, inefficient. Overall just a shitty experience!"
Pros: "Boarding time was accurate ."
Cons: "One of the crew member was very hard and never smile at all, and not polite also."
Pros: "One go crew members was very roude and her face very hard , never smile at all."
Cons: "Everything the worst experience I ever had and will not be flying with AirAsia again"
Cons: "Barely any leg room, very tight for average to small sized people. Can't image what tall people do..."
Cons: "For tall people - there isn't very much leg space, but this was OK for a short flight"
Pros: "I am an international airline pilot and was very pleased with the professional attitude and service."
Pros: "Quick boarding"
Cons: "No water or refreshments. Had to pay extra for whatever you wanted. Including water."
Pros: "We boarded quickly. It was cheapish."
Cons: "Unfriendly staff, poor piloting, really small and uncomfortable seats, no entertainment."
Cons: "The pilot Disney inform about the duration of the flight and didn't warn about upcoming tribulations."
Pros: "We were connecting and the connecting flight was late and the CSR held the plane just for us."
Cons: "Once on board the crew was horrible. Because of the problem, some other groups of people decided to take our seats to spread out. So I just took the seats immediately available to us that were open. The flight attendant decided to check our boarding pass to see if we were in the right seat, and of course we were not (because the other people decided to take our seats as we were the last to board). I figured this was just fine. We even paid extra for the assigned seats but for the sake of getting the flight going due to our tight connection, we took the nearest available seats. Unfortunately, a group of 6 people had to take 5 minutes to rearrange the seats because the flight attendant "insisted" we take the seats on our boarding pass. It would have been much easier if the crew would have just let us take the seats that were available instead of trying to rearrange the other group."
Pros: "Food was excellent and price for food was reasonable"
Pros: "Good food warm service"
Pros: "Relatively on time"
Cons: "No food. Small seats. Late boarding"
Pros: "It felt like the cabin was not pressurized correctly. My ears were plugged for hours after the flight and I had a bad headache. Our travel companions also thought the cabin pressure was not right."
Pros: "Very attentive crew, good food, on time arrival."
Pros: "everything was as described and expected... economical and reliable"
Cons: "not even a peanut or water... know before you go!"
Pros: "The price was right and the crew were professional and nice"
Cons: "This isn't exactly a criticism. Air Asia is a discount airline. You very literally get what you pay for. Checked bags are extra, meals on board are extra etc. That said, for the price the experience was fine. If you're looking for a quick, cheap and easy way to get around Asia I highly recommend this airline"
Pros: "Just about everything. very smooth operation."
Pros: "Charged for water."
Cons: "They charged for water"
Cons: "The check in people are out there to collect money from people by lying and scaring us that our hand bag won't fit in their compartment. The hand bag that fits in every single airlines that we have been on... Wont fit in air Asia. So basically they made me pay extra fees and then let me take the bag. It was such a disappointment on our vacation. Never air Asia again."
Pros: "Had to pay for water when was thirsty. Coughing because of dry throat. Did not have credit card so suffered the whole way there. Made myself fall asleep."
Cons: "Caution if you wait to pay for luggage at the terminal, you willget robbed. A 22kg extra bag cost $280 USD . More than the cost of 3 passengers to fly from Bangkok to Pucket"
Pros: "Worst airline I've ever traveled on, their baggage fees are excessive their flight was a disaster it was delayed they didn't give us any information checking in was horrendous they were very disorganized. Their seats are tiny I am 5 feet 6 inches and I barely fit comfortably. Honestly I will definitely avoid AirAsia in the future I I traveled on many other airlines and found this to be the worst."
Pros: "Very late flight with no explanation. Boarding was crazy. Free for all."
Pros: "I got to the airport with my wife and when I checked our two average sized suitcases I was told it would cost an additional 6000 baht - even though I had already paid for one suitcase per ticket. The check in person was helpful but I couldn't find my proof of payment so my wife and I spent some frantic minutes pulling weight out of our bags and into our carry on finally getting the price down to 3800 baht. I've since found my proof of payment and hope that Air Asia will reimburse me but the whole exercise sucked hugely."
Cons: "Food and entertainment was not even present on the flight. You had to pre-purchase food to get any and none was sold on the flight, the didn't even offer a glass of water, not even for a fee."
Pros: "Friendly staff"
Cons: "Delay and big check in lines with no priority for people whose flight was coming up soon"
Pros: "Got to my destination safely."
Cons: "Cost me nearly $100 US to check a single 20 kilo bag. No water or snack provided on the 2.5 hour flight unless you pay for it."
Cons: "When I was booking Ticket, I did not see anywhere asking or suggesting for buggage fee, but at the counter they told me that i do not buggage, so I needed to pay three times more cost. I felt really bad. I think, it is cheating and probably will not fly Air Asia again."
Cons: "There was a sick passenger on board and the entire flight crew attended to him. No food or drinks were served, and no attention was paid to any other passengers."
Cons: "Service was very poor Not helpful at all Will never fly again on airasia"
Cons: "I made online check-in, paying the bags and seats in advance (additional total HKD 544 for two person). However I missed the check-in for bags with 5 minutes. They refused to take the bags and told us, we can get on the plane without bags if we want. They did not show us any solution so we missed the plane and have to buy ticket for the next day for almost the same price. For that plane they accepted the payment for bags but refused to give the priority seats which I have payed for the plane that I did not board. Be aware that they do everything to charge you extra money!!!"
Cons: "Plane was delayed. There was no notification from staff. Display said "gate closed" but plane hadn't even arrived yet!"
Pros: "Make sure you pay for checked in luggage online and not at the airport. The price difference is quite a bit."
Cons: "Expensive fees for checking in luggage"
Cons: "Nothing really"
Pros: "Crew were kindly , seats very comfortable"
Cons: "Everything was veey good"
Pros: "I am sorry to say the first airline that I would not like for the service."
Pros: "Flight on time"
Pros: "Friendly crew, clean, smooth boarding and arrival (incl baggage)"
Cons: "Automated check-in is a pain for a family. There's really no room for your legs (I'm 1.8m and no chance I don't touch the next seat) - esp for old people not to recommend as definitely not healthy to be that squeezed. Worse than any other low cost carried from a space perspective."
Pros: "Price was great"
Pros: "Crew was friendly and smiling throughout the trip."
Cons: "The flight was delayed for one hour because the plane arrived late, but there was no notice about it, or any type of announcement about the delay"
Cons: "My itinerary said that I would be served dinner and I was not given anything, not even a bottle of water. I was also not impressed with the seats, they were very small."
Cons: "Staff was rude again, there is no room, they made us remove our ear buds for landing. You have no bag room in the back because the crew uses them instead. Won’t be using them again if I can avoid it"
Pros: "Fast Check In and Boarding."
Cons: "Totally no services for the passenger and seats are not comfortable."
Pros: "Fast boarding and unboarding"
Cons: "My knees and back are broken"
Cons: "At least offer your customers some water wow"
Pros: "The plane had wings"
Cons: "They decided to combine the flight with 3 other flights and delayed the flight by 3 hours. They did not tell us any of this until we had already checked in. An email or text update would have been nice so we could have notbwaisted 3 hours waiting at the airport."
Pros: "Staff were friendly and helpful. The plane got where it was supposed to go. Toilets were pretty clean."
Cons: "The $12 hot meal looked like dog food and partially cooked rice. It tasted worse. The seats are one of the big weaknesses - they don't have any kind of adjustable headrest and have vinyl covers and you can see the dirt and grime around the edges and under the cover. If the person behind you has long legs you'll feel their knees in your back. No screen to watch anything either. The seat cover combined with the warm temperature makes a pretty uncomfortable trip - not a big deal on a short 1 or 2 hour jump, but for 5+ hours it's a bit much."
Cons: "Flight was delayed. Didn't do much to make us feel better about it. Could've gave us a free meal because if they told me about the delay, i might've eaten something."
Cons: "First they charged me almost $75 for the baggage fee, which for an international flight should be included. But I get it and happily paid that Now, they gave me a boarding pass from Bali to Singapore only, I thought, I would get the boarding pass of my onward journey at the gate in singapore. When I arrived at the gate, they asked me to go to a different area and get a boarding pass. Ok, i am still fine, so I ran to this are and reached at 1:45 PM ie 55 min before my departure time of 2:40 PM. Tye lady “Ms Nurul Aisha”, instead of helping me, started pointing fingers and saying its my fault and wated 15 mins in arguments and then she called the gate and wasted another 15 min in Chit Chat. Funally she said, its too late and you have to buy a new ticket! Is this a joke, in my knowledge this is a fraud and they should be held accountable. As I type this, i am stuck at Singapore airport, my hotel paymennt for today in Phuket (nearlly $800 is wasted) as I cant reach there now today and in addition, i would have to buy a new ticket. This is the worst airline and customer service, instead of helping me there lady said “Your are arrogant”, “Its your fault” etc etc"
Pros: "On time"
Cons: "No food or drink offered on flight"
Pros: "I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed."
Cons: "The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date"
Cons: "Just a glass of water would be so nice....but how can you lock someone in a metal tube for 2 hours or more and not give them a glass of water if needed....and to have to pay such a big price for a bottle of water is cruel.....we are talking water!!"
Pros: "I had to postpone my flight and I couldn't make it so I canceled my flight and I didn't get the money back."
Pros: "Easy transfer. Was late on first flight but luckily didn't miss the second one."
Cons: "For some odd reason 3 our of 4 of party received food, but for the fourth person they said we didn't book a meal with the ticket. We bought all the tickets together and saw no place when booking regarding meal service. It wasn't devastating, just odd."
Pros: "Nice crew"
Cons: "Checked baggage problems"
Pros: "Cheap flight"
Cons: "Delayed, poor counter assistance team for check in."
Pros: "Changi Airport will never disappoint, and regarding Jetsat I got what I payed for. It was a good flight so far."
Cons: "no complaints"
Cons: "Had no idea about the baggage charges. Kayak failed to mention. I will never book on them again."
Pros: "cheap price if you dont need any changes and customer service"
Cons: "Family of 6, my wife could not travel due to her father being terminally ill, leaving 5 to travel, trying to get a refund or passenger change or date change was totally fruitless and met with an uncompromising service providor. As we had paid for her seat and she did not travel, i thought my consolation prise was going to be extra room being a spare seat between myself and my son. Wrong, Jetstar had allocated the seat i had paid for to a jetstar staff member paxing to singapore. Our return flight was similar with my paid for seat being sat in?????"
Cons: "Crew was more in the way during boarding than they were helpful."
Cons: "Their 7kg TOTAL allowance for bags is RIDICULOUS. Only airline I have traveled with that enforces this so unfairly on a flight that wasn't even as low cost as they advertised. Not even the cheapest european airlines like Ryanair or the asian ones like Airasia become so pushy on this. I was forced to pay $40 for a carry on bag because of an annoying security officer who didn't even worked for Jetstar while I was going through security. What's the security risk there? On top of that to my surprise I saw people on my flight carrying 2 or more bags with evident overweight according to this unfair policy. So the rule is random and note applied evenly. Be careful if flying with them. Besides, the aircraft was cheap, uncomfortable and unpleasant."
Cons: "I tried to book luggage online but it didn't let me do it. I ended up having to shelve out more money at the airport. It is hilarious that the luggage cost more than the airline tickets. The airline staff at the counter laughed and asked me why didn't I do it online? Well I tried and I kept on crashing on their website."
Pros: "Check in staff helpful."
Pros: "Service was good and thorough. Not a hitch."
Cons: "Improve on in-flight entertainment."
Cons: "The service was very bad especially when I checked in my luggages. They have changed me 13400 bat Thailand for the lugged and when I checked the bill when I left. She gave me two bills only and nothing else. We were three she charged us 13400 bat why is that. We have lugged for me 2 luggages total weight 28.8 kg. Plus 15.6 kg for my friend and 20 kg for the third ticket. Why is that?"
Pros: "On time. Nice crew"
Cons: "Crowded seats. Not enough legroom. Paying extra for"
Pros: "Food needs a complete overhaul. Ground crew and cabin crew on the SIN go PNH sector was great."
Cons: "Food. Cleanliness of airplane."
Cons: "Very expensive baggage fees. We paid over $80 for two small bags that were too heavy to carry on. This is not advertised well at all. Nothing is included. You literally have to pay $3 for a cup of water on the flight. No peanuts, no juice, no water, no bags included. I'm surprised the toilets didn't cost something."
Pros: "That we landed safely and it only was two hours of tiny seat torture."
Cons: "The seat was different as they changed the plane, the hidden check luggage costs in airport, limited to 15kg. No way to pay fixed bag costs, friend booked bag online for much cheaper and for 20kg, in person they charged me $60 for 15kg. The seats were super small and uncomfortable, no drinks were served, not even water was served."
Pros: "No complaints! Good value for money."
Pros: "Boarding was relatively simple, and on time."
Cons: "Even though I paid for both tickets at the same time, using the same card (the tickets were bought together) my assigned seats were NOT sitting together. When I approached the JetStar staff about this, they told me the flight was full and nothing could be done. When I asked again they told me there was no way to move my seats together for this flight. I (personally) asked other people on the flight to move, and everything ended up being OK. However this was not due to JetStar staff at all. All in all, I guess I got what I paid for: I bought a cheap flight and I got bad service. Kind of expected with a budget carrier like Jetstar ."
Pros: "no food and drink available in your flight infact water is also no provided so bad very bad experience"
Cons: "no food and drink available in your flight infact water is also no provided so bad very bad experience"
Cons: "same as above"
Cons: "They doubled my flight cost with one checked bag, served no complimentary food or drink, and couldn't speak English. They also didn't give me an immigration form which delayed me and caused problems at the airport. Chairs uncomfortable, overhead announcements unintelligible, no entertainment available whatsoever even if you're willing to pay, pretty bad overall."
Pros: "Fairly cheap, but there are other nearly as cheap flights."
Cons: "Nickel and diming to death. My reservation was put on hold as I did not pay for checked baggage. If you have to pay, just charge it upfront. Don't hold my booking ransom for it!"
Cons: "let me use backpack as carry on from Perth then charged me a lot and made me check it in Thailand. Very inconsistent considering the pack weighed the same each way."
Pros: "Boarding was quick. Plane was on time. Staff was great. Perfect for a budget airline."
Cons: "All good"
Cons: "You are booking but cancellation or communication system is not there You are all cheaters"
Pros: "That I was able to have 3 other traveling passengers seated together which was nice."
Cons: "Meals purchased on board should be able to use credit card payment. Not everyone has the right currency. I saw a foreign trying to buy a meal but was on flight without food or drink because he couldn't pay by credit card."
Cons: "The plane for my flight was too small. There's no leg room compared to other budget airline like Scoot. It's was uncomfortable and I would never recommend it if there are other choices."
Pros: "Economical price. On time.Crew very friendly"
Airlines flying from Singapore to Phuket City have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Singapore to Phuket City
Masks required on board, masks provided on flights from Singapore to Phuket City
Social distancing seating
Middle seats unavailable to book on flights from Singapore to Phuket City
Testing for antibodies, testing for symptoms for flights from Singapore to Phuket City
Waiving of change fees. Search flexible flights from Singapore to Phuket City