SIN - HKT
Find cheap flights from Singapore to Phuket City
Good to know
|March||Best time to beat the crowds (23% less expensive on average)|
|December||Most popular time to fly (26% more expensive on average)|
Average price round-trip
|S$ 162||(avg. price over the last 2 weeks)|
Good deal round-trip
|S$ 100||or less|
Good deal one-way
|S$ 52||or less|
When to book flights from Singapore to Phuket City
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for S$ 69 or less one-way and S$ 134 or less round-trip.
- The cheapest flight from Singapore Changi to Phuket City was found, on average, 51 days before departure.
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be November, December and January. The cheapest month to fly is March.
- Morning departure is around 49% more expensive than an evening flight, on average*.
- It is advised that you check in for your flight from Changi International Airport (SIN) at least two hours before take-off. Use the waiting time to explore one of the most awarded and praised airports worldwide. Discover wonderful attractions such as the Cactus Garden in Terminal 1 or choose one of the many lounges in each terminal to relax in.
- Travellers who want to continue their journey in their own vehicle after landing in Phuket can choose from a wide range of car rental services that are located at Phuket Airport. Europcar or Sixt, for example, have service counters which are located either in the Terminal 1 arrivals hall, or in Terminal 2, which can be reached by the free-of-charge airport shuttle bus.
- If Phuket International Airport (HKT) is simply a stopover on your way to the next destination, you can get some rest at one of the nearby hotels. Put your feet up at the BS Airport Phuket hotel, for instance, which is less than a kilometre from the airport. Phuket Airport Hotel and Marina Express Hotel are equally close alternatives.
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Top 5 airlines serving Singapore Changi to Phuket City
Scores according to KAYAK customer reviews
Pros: "The snacks were nice and the crew was nice"
Cons: "Boarding was TERRIBLE!! Everyone was rushing the podium and overwhelming the employees!! Basically the employees could not control the crowd. Having lanes, or signs in multiple languages for boarding zones would be helpful"
Pros: "Flight was very comfortable."
Cons: "Nothing really. It is just hard work doing such a marathon flight."
Pros: "Crew good. Seat better than airbus seats!"
Pros: "Great services"
Cons: "Sitting in front is better"
Cons: "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."
Pros: "Very nice crew."
Cons: "Sodas or water would have been nice."
Pros: "comfortable flight"
Cons: "TV options and headphones"
Cons: "Entertainment system is way too old"
Cons: "The aircon was not cold enough"
Cons: "Services can be better"
Pros: "A young very professional crew made the journey a pleasant trip"
Cons: "Nothing really"
Cons: "Food on the plane"
Pros: "Have kit to listen"
Cons: "Kit to use the tv"
Cons: "Everything was outstanding"
Pros: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Cons: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."
Cons: "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"
Cons: "Todo muy bien todos amables buena comida salio a tiempo"
Pros: "Comfortable seat, good entertainment options"
Pros: "The flight was delayed (both ways) and after not having flown Thai Airways for many years, I would have thought the meaning of "TG = Tomorrow Go" has been improved to "Today Go" The boarding process literally remains back in the "stone age" compared to the total modern aviation advancements!!"
Cons: "The boarding process could and must be improved!! What's the point of having modern technology like self-automated boarding machines installed at the airport and not using them? People should be boarded by zoning instead of letting people acted like this is the last flight out of Saigon!!"
Pros: "Crew was polite, food ok, wine good"
Cons: "More comfortable seats with a bit more leg room"
Pros: "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
Cons: "Overall great experience."
Pros: "Entertainment was good."
Cons: "Complimentary polaroid Photo taking for families or kids or couples and friends. Photo can be placed in a special thai aiways frame for memory. If this is done while the flight is preparing for take off l, its gives a great start for the trip. Gifts for kids?"
Cons: "The flight was delayed by 30 minutes. If it was not delayed, I'll give it good rating."
Pros: "2 empty seats next to me"
Cons: "The plane was delayed about 30 minutes. They should improve this."
Cons: "All good"
Pros: "Good food"
Cons: "Flight was over an hour late"
Pros: "Food service on a one hour flight."
Pros: "Big flight Great seats Amazing entertainment system. iPad size. Very good food too."
Cons: "The flight always leaves later than schedule."
Pros: "The service was great as was the space."
Cons: "I would have liked a window seat."
Pros: "New plane, nice. Entertainment system is good but limited selection"
Cons: "Gate very far away, a good 700 meter walk! And very long immigration queue."
Pros: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Pros: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Cons: "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."
Pros: "Good food accompanied with excellent inflight service from crew members"
Cons: "Insufficient of good movies"
Pros: "Courteous and professional stadd"
Cons: "Some hurry up but not overly so"
Pros: "Ok plane, food was fine too"
Cons: "No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?"
Pros: "Very short flight"
Cons: "Super delayed."
Pros: "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
Cons: "Movie choices somewhat limited, not the most comfortable bed"
Pros: "Speedy boarding, early arrival and generally comfortable flight."
Cons: "The food choice was limited - and it was spicy which didn't suit me or the children. The flight was a little bumpy."
Pros: "Bangkok Melbourne leg was excellent. New plane. Was great. Great, friendly service."
Cons: "Same limited entertainment options and despite being a new plane would 3 degrees on the tilt of the seats kill you?"
Pros: "Inflight good. Food average. Unfortunately there was AirCond snag and delayed for over an hour, arrived KULAP safely."
Cons: "Attentive and helpful cabin crew."
Cons: "Food is great!"
Pros: "Showing the Thai ways."
Cons: "Maybe it’s time to change the seats. No USB charging ports but there’s power outlet."
Pros: "Crew were polite and nice. Food was good"
Cons: "Entertainment system was very glitchy, the headphones sockets on my seat were broken and loose."
Pros: "Food ok"
Cons: "Old plane, entertainment system didn't worked half of flight, gate in BKK at end of airport (long walk)"
Pros: "Aero bridge availability"
Cons: "Choice to meals like McD mix and match. Can choose other combination of same value"
Pros: "Quick and easy boarding and very friendly crew"
Cons: "Nothing really. For a no-frills flight, it was a great value"
Cons: "Attentiveness, we were miss for food purchasing was abit rush."
Pros: "Smooth boarding"
Cons: "Leg room"
Cons: "the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone"
Pros: "Smooth check in"
Cons: "That the in-flight wifi really is free instead of making the passengers to pay"
Cons: "All good"
Pros: "The boarding was fast."
Cons: "Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given."
Cons: "More choices on entertainment"
Pros: "The flight was okay, service was okay."
Cons: "Could be better if the departure was on time rather than delaying too much without clear explanation."
Cons: "On time"
Pros: "The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term"
Pros: "The crew was amazing!"
Cons: "provide accesible wifi"
Cons: "Very specific about weight of bags"
Pros: "correct priority of boarding respected luggage handling very fast"
Cons: "quality of food"
Pros: "Quick turnaround."
Cons: "The crew wasn’t available during boaring in the cabin rather chit-chatting with fellow colleagues at the AFT galley."
Pros: "Good service, nice nasi lemak"
Pros: "On time boarding. Crew was helpful with duty free shopping."
Cons: "Could not connect to Rokki WiFi."
Cons: "I was charged $183 USD for the same bag that was free on Malaysian airlines. Huge extortion rip off."
Pros: "Very understanding and helpful flight crew"
Cons: "Such a poor on time record"
Cons: "Luggage check-in weighs luggage 22 kilos more than its actual weight and I was asked to pay almost RM650 ~ ($170), when I was asked to recheck they had to pull my luggage back and that took almost 40 minutes to later know that they made a huge mistake! 20 minutes to the boarding time I got confirmation that my luggage weights are correct and given a boarding pass to gate P11. walked to gate P11 and saw no one there, and there were no signs of what was happening, I checked Kayak app then I noticed that they changed the gate to L10 which is a totally different building ( 16 minutes before gate closure ), I had to run the whole airport to go to gate L10. not to mention that flight was delayed by a good 1 hour!"
Pros: "Nothing. We arrived safe"
Cons: "First of all it left late with no explanation. One hour late. Crew did almost nothing. No food at all unless preordered. Not even awater. Lights out for no reason. It was as t even 7:30 when they dimmed the long guts. Only one bathroom in the back and we never saw someone go forward so we were t sure if there was one in the front. Very tight seats."
Pros: "Cabin crew was nice and professional."
Cons: "Seats are a bit cramped up."
Pros: "The price is very affordable and flight was very good in take off and landing."
Cons: "Seats was very tight and uncomfortable!!!"
Pros: "I will say that the AirAsia crews do save the day. This is my first time flying AirAsia on a 3 leg trip (currently on leg 2) and the crew members have been absolutely awesome and stellar."
Cons: "I’m just a BIG guy so space is my overall complaint. But as my first experience with AirAsia, it has not been a great one. First my initial flight kept being delayed and delayed until it was actually canceled. Then my second leg of my vacation trip, again, delayed and they just had us standing in line waiting to board our flight. Again I give praise to the wonderful crew members for the stellar and comforting service. They truly are the reason I have not given up on AirAsia just yet. Now I do have one leg left, my tip home...I’m hoping that this one will be the overall best experience for my AirAsia. I’m praying for an on time departure, and another wonderful staff and just a tiny bit more leg space. Wish me luck"
Cons: "No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in."
Cons: "Never been on a flight before, where the pilot pushed back whilst people were still taking their seats. Not very safe!"
Pros: "Airport crew was friendly and provided umbrellas to everyone as they boarded plane. Managed brief rain-related departure delay well. Nice in flight travel magazine."
Cons: "Bag fees were high. I misunderstood when booking as website said on bag (meaning "cabin bag"/"carry on"), so not only did I have to pay the standard luggage cost for my one check in bag but also a same-day late fee, making it twice as expensive."
Pros: "Everything is good"
Cons: "Always delay!!!!"
Pros: "Where is my bag. Please find my bag because many thing inside it."
Cons: "Fail tu makesure customer bag arrival safely"
Cons: "Flight attendant quite slow for delivering food and not many selection food available as usual"
Pros: "I feel confident with your aircraft and crew. Very professional"
Cons: "The chicken and rice was not the freshest and although the seats are comfortable they are very cramped for a big falang like me"
Cons: "It was a night flight. Inflight light was on almost throughout the entire flight."
Pros: "Assistance in check in"
Cons: "After early boarding still wait like 30 min plus seating in plane"
Pros: "On time both times. Ground staff especially very friendly."
Cons: "Nothing we didn’t really not like"
Pros: "On time and very friendly helpful staff. Especially ground crew"
Pros: "All ok, seriously,stewardesses look great and very charming with her uniforms, very friendly staff"
Pros: "we arrived almost half hour ahead of schedule"
Cons: "Unable to use airasia app for e-boarding"
Pros: "This is now our airline of choice between KL and Singapore and the next time we fly to Australia we will try flying with Air Asia. It was a very short flight so entertainment was not provided, and we were perfectly happy with that. Very reasonable fare. All staff were charming and very helpful. Highly recommend."
Cons: "Flight delay for almost 4 hour"
Pros: "Crews are ok in general"
Cons: "I was detained at the ticket cutting counter because I carried extra plastic back for purchase at the airport. Apparently in HK they have absurd rules saying that you can only have 2 bags carry on. Any extra has to be charges. I never have that kind of rules before using Air Asia at the other country, especially we buy some presents at the airport. I end up throwing a few items away because I can't squeeze in everything in my carry on bag. I will no longer take Air Asia for the Hong Kong Route."
Cons: "Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd."
Pros: "Captain address on delayed update and get free meal"
Cons: "Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia."
Cons: "13 hour delay worst flight ever"
Pros: "Efficient boarding....took off early in both directions!"
Pros: "Overall in flight experience quite good."
Cons: "Flight Delayed twice for boarding to and come BKK. Abit disappointed for not time. As.it ruined my initial planning and wasted so valuable time to visit new exploring place in bkk."
Cons: "Singapore airport to awesome. Easy to get around."
Pros: "Crew great. Seat is hard"
Cons: "Softer seats"
Cons: "So hot on the plane and cramped."
Pros: "New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff."
Cons: "Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine."
Pros: "Nothing much good to say about this flight"
Cons: "They were rude and cater to Chinese... didn't give me the proper documents. Took forever until i found a helpful Thai to determine documents that should've been given to me at gate. Even tho i had business class on the first leg, they wouldn't let me in the lounge for the layover..."
Pros: "The crew is amazing."
Cons: "The quality of the food could be better."
Pros: "Plane was okay/good. Crew was good."
Pros: "Plane was good (Economy class)"
Pros: "Fast flight. Less time laying over"
Cons: "Ground service staff (not individual) in PVG showed poker face to customers not only to me."
Cons: "MU ground service in PVG was fair during check in, it was not as polite as in HK."
Pros: "Seats are comfortable."
Cons: "Check in agents could have been more professional"
Pros: "It arrived safely. Price."
Cons: "Aggressive crew. Late departure with constantly changing delays."
Pros: "I hated the airline!"
Cons: "The food was terrible and the staff was not nice at all. Worst airline."
Pros: "I liked the foods serviced and kind crews. The flight departed on time. The atmosphere of cabin was quiet."
Cons: "The services of the flight information and the slot of earphone was not working."
Cons: "Flying as a Canadian via China right now NOT RECOMMENDED! If you fly into China on China Eastern and continue with that airline for your transfer to another country, they seize your passports and keep you segregated from everyone else. Law, supposedly. Took us hours to get to our connecting flight."
Pros: "While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep."
Pros: "We were well looked after by the cabin crew. They came through many times with food and beverage services as well as water. Seats were comfortable enough and there was plenty of room for our carry on luggage. Boarding was on the tarmac and a little chilly but very orderly. Moving through security and customs/immigration at the Nanjing airport is a bit disorganized for in transit passengers but we were patient and the ground staff were very organized and helpful once we were taken to check in."
Pros: "Left on time."
Cons: "Food very unappetising. Poor movie selection"
Pros: "The direct flight to SH was good , that was about it"
Cons: "Entertainment weak not much selection. Food terrible , drink selection terrible, snacks terrible , seats were not comfortable also"
Pros: "Loads of space. Super crew,"
Cons: "Nothing. It was perfect."
Cons: "I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal"
Pros: "It was cheap but I would not do it again"
Cons: "I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle"
Pros: "Seats are fairly spacious, crew is there when needed; plane is ok"
Cons: "Food was really terrible - soggy and greasy; very few beverage options New movies are not bew at all, bad options for a 15 hour flight"
Pros: "nice service"
Cons: "all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous"
Pros: "clean cabin, nice service, smooth connection"
Cons: "some of the crew didn't understand English very well, not much movie choice on board"
Pros: "Punctual. Seat space better than most airline"
Cons: "Food is meh"
Pros: "Staff was friendly and price was cheaper."
Cons: "Bad headphones, very cheap quality of sound. Crew spoke very little English. Many announcements were in Chinese only. The plane deboarded at the tarmac and passengers were hauled in big buses packed with people-the ride was about 15-20 mins long due to the planes on runway, other buses and airport vehicles"
Pros: "The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again."
Cons: "They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?"
Pros: "The price"
Cons: "the boarding process"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Short layover, very good price."
Cons: "Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!"
Pros: "Poor costumer service"
Cons: "I miss the fly from New York to China and after I was not aloud to you my ticket what was round trip to go back to New York and I was not given back even 1$ back fro that ticket"
Pros: "Compared to my most recent experience with Air China this crew, food and comfort were far superior. Admittedly that's a very low hurdle but this crew was quite good. Considering experience with three different flights the previously arranged wi-fi worked on none."
Cons: "Unfortunately terminal personnel for mainland Chinese airlines have so far been horrible across the entire spectrum. Customer service never enters their minds. My reserved business class seat was given away because I did not check in at the gate in Shanghai before others. I don't know how that would be possible to accomplish when I checked in for the flight (same ticket) around 11 hours earlier in Kota Kinabalu. My connecting flight from Kota Kinabalu arrived over 3 hours prior to this flight departing and my checked bag did not make it onto this aircraft. When asked just about any question the answer was "we don't know" even when the answer is readily available. E.g. when asked whether the aircraft at the gate was that which we would be taking--same answer. I would hope it's not universal with these airlines but so far it's 2 for 2 considering my flights with Air China and China Eastern--they just don't seem to care about their customers. I've flown multiple times with EVA (Taiwan based) and never experienced such conduct."
Pros: "Great seat"
Cons: "Not good food in Business Class. Below average."
Cons: "transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude."
Pros: "the crew were fantastic thank you"
Pros: "same as before Staff excellent and nice with everybody"
Cons: "the foods"
Pros: "good selection of movies"
Cons: "I did tell the lady in the boarding area in la that we have limited time to cacht the other conection fly to phuket from chengdu. She ignore us and say we have enough time. Of course we miss the fly because a delay in migration in China. And this was a ticket of the same Airline. No one help us and even speak english. We were stuck in china for 24 hours and the staff in the airport threat us like homeless. It was worst The experiencie of my life"
Pros: "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."
Pros: "The actual plane, the entertainment, the likeability of the crew members"
Cons: "The food is way below average for an intercontinental flight such as this route: needs better quality, options and for 15 hrs flight, needs to come more regularly."
Pros: "Staff very friendly"
Cons: "Choice of food. Very limited for business class. Movie selection very limited also."
Pros: "Friendly staff"
Cons: "Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines."
Cons: "The exit rows (with more room and responsibility) were all available yet no one was offered an upgrade or the option to change seats and the food options were limited if they were, in fact, even edible. Additionally, the beverage service was limited and sporadic, and the second meal offering was given maybe two hours prior to landing in a very rushed manner. Also, the intercom system for announcements is absolutely jarring with a great amount of static, so while absolutely a necessary system, it should be lowered to a less shocking decibel level."
Cons: "The food!"
Pros: "Food, service on board"
Cons: "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."
Pros: "Friendly staff"
Cons: "All was good."
Cons: "Boarding time delayed by an hour. Take-off delayed by an additional hour on top of that previous hour. Mediocre food. No usage of ANY electronic device - even in flight mode. Strange. PA announcements contradicted flight attendants messages. They didn't understand. Crew's English was pretty low, but they were nice. Airport in China (immigration) was uugh... I can't."
Cons: "It was a disaster from the time I boarded the flight, worst ever experience. Ground staff need to be trsined in English nd to greet eitha smile in the face."
Cons: "Boarding should improve. Other airports board Hot Seats first."
Pros: "Flying from Phuket was so easy, check-in quick and straightforward. I had chosen not to reserve our seats, and this time that meant that we were in the very back row, so had the pleasure of those in front of us in our laps, with no chance of reclining our own seats. It was a short flight, so no real damage was done."
Pros: "From Check-in through Boarding and the flight it was like a dream, full flight even departed early."
Pros: "Crew were friendly, flight was on time"
Cons: "They forgot one of my meals."
Cons: "Delay announced too late and no consideration for parents travelling with baby"
Cons: "Need to provide drinking water At least"
Cons: "A seat that did not jolt and move around. Legroom seat on offer for free as no one had them."
Cons: "Great flight experience"
Cons: "It is one of the best low cost airline.Ground staff very helpful even the cabin crew were supportive"
Pros: "Generally okay and what one could reasonably expect for a regional low cost flight in Thailand. Ground staff were friendly and helpful despite huge numbers of people travelling. Likewise the cabin crew did their best given the low cost nature of the flight and having a full plane."
Cons: "Paid for seat selection, which I thought brought with it some priority in boarding, however that was not to be and instead boarding was a bit of a free-for-all with no management of the situation by ground staff. The seat pitch is also hideous and even being of average height it was near impossible to even move my legs to retrieve something off the floor."
Pros: "Seats are very comfortable, speedy boarding and in flight service very quick"
Cons: "Ran out of wine!"
Pros: "I was in three empty seats all to myself"
Cons: "it was very basic no tv or music"
Pros: "Cabin Crew are helpful and friendly"
Cons: "Airasia always delay"
Pros: "On time speedy boarding food always good rice chicken curry."
Pros: "Great flight inc snack. Friendly staff flight on time."
Pros: "Boarding was appropriate and by zones and respected."
Cons: "Flight was delayed"
Pros: "Sat in takeoff queue on runway for 25 mins due to traffic. Not the airlines fault however!. Budget flight and you get what you pay for. Would happily recommend and use again."
Cons: "Squeezy legroom."
Pros: "On time departure. Budget flight and you get what you pay for. Would happily recommend and use again."
Cons: "Legroom best described as cosy.On time departure. Budget flight and you get what you pay for. Would happily recommend and use again."
Pros: "everything ok just an hour flight"
Cons: "airport queues for bag check out the door"
Pros: "On time, well organized, timely service."
Cons: "Seats are big congested. But pushback makes up for it."
Pros: "Temperature was too low for any reasonable comfort"
Cons: "We weren’t aware that a long haul flight would have no entertainment at all unless prebooked and paid for! No blankets or pillows for offered or complimentary hydration! We felt very uncomfortable"
Pros: "All good"
Pros: "Great service, good flight."
Cons: "Seats could be comfy. Hot seats could use some pillows."
Pros: "It’s worth the money."
Cons: "Small flight, no entertainment or food."
Pros: "Good seats. Great service."
Cons: "It’s a budget flight. So comes with limited options. However you still get what you pay for."
Pros: "Flying from U tapoa is a great way to get to Hat Yai from Bangsaray,25 mins awayjust over1 hour flight time. Quick check in , Great."
Cons: "Little crowded in the departures hall,"
Pros: "Pleasant inflight experiences."
Cons: "Last minute gate change resulted in flight being delayed"
Pros: "Punctual and smooth."
Cons: "Too little leg room."
Pros: "THe flight was slightly delayed, but nothing to speak of."
Pros: "Luck of information about baggage which cost me about more than the ticket and more than $100. In my point of view, all of the traveller should get laggage allowances for international. I have never experienced laggage allowances for international flights. Very very disappointed!!!"
Cons: "Luck of information about baggage which cost me about more than the ticket and more than $100. In my point of view, all of the traveller should get laggage allowances for international. I have never experienced laggage allowances for international flights. Very very disappointed!!!"
Pros: "Small plane with no complementary food, snacks or drinks. Didn’t mine since it was a short flight."
Cons: "Flight 502 from BKK to HKG was changed from Boarding Gate 1 to 3 in Don Muang at a time when the previous flight at Boarding Gate 3 has NOT YET started boarding. A huge crowd from BG1 flooded to BG3 when the flight to Wuhan, China has not yet started boarding. It was 15 minutes before scheduled boarding (15:55) and a long line already formed at BG1. Those in line have to move to BG3 and have to line up all over again. We waited for at least 30 mins before the Wuhan flight finished boarding at BG3. The line was ill-formed and many Chinese tourists pushed their way through disregarding the line. Air Asia should have deferred the announcement of boarding gate change for the HKG flight until the Wuhan flight has completed boarding. This was a poor handling of boarding."
Pros: "Polite crew"
Cons: "Check in at the airport was an ‘experience’. For first time travellers here make sure you go straight through security. A lot of pushing and queue jumpin so stand your ground! Flight was slightly delayed. No electronic devises could be used but hey, the flight from Bangkok is only 1hr."
Pros: "Great crew and punctuality of flight."
Cons: "Horrible check in queue and boarding without using aerobridge"
Pros: "Good, orderly boarding procedure. Friendly and efficient air stewards and stewardess."
Cons: "needs more check in kiosks at PEN airport, aircraft seats quite narrow and not much leg room"
Cons: "Boarding the flight had to be done by taking a bus to the aeroplane and taking the stairs to board the flight"
Pros: "All went well good directions at airport"
Cons: "Air aisia check in terminal 2 not 1"
Pros: "the efficiency and friendlyness of the staff simply fantastic.the journey was very short but everything from check in to baggage collection ran so smoothly.i will want to fly with this airline many more times."
Pros: "Short flight, cheap, efficient"
Cons: "lack of room on plane, ground check in staff not very helpful at Surat Thani Airport"
Pros: "I got there"
Cons: "No food. No drink. Whole focus of staff was on selling"
Pros: "Fairly good value (although not particularly low fare)"
Cons: "Poor leg room and slow boarding by bus. Flight was late and no updates given."
Pros: "Good price and on time."
Cons: "Very poor check in at DMK. Chaotic."
Pros: "Boarding time was accurate ."
Cons: "One of the crew member was very hard and never smile at all, and not polite also."
Pros: "One go crew members was very roude and her face very hard , never smile at all."
Pros: "THE LEATHER SEATING."
Cons: "NOT MUCH CABIN SPACE.....HAD TO SQUEEZE MY BAG IN BECAUSE EVERYONE HAD LEFT ME VERY LITTLE ROOM."
Pros: "Really a pleasant flight experience! The cabin crews are delightful!"
Cons: "The Air Asia Penang self baggage drop was chaotic and utterly disorganized. Despite the long line, travelers with closer flight departures were given the priority to cut queue."
Pros: "Ground cruise not too strict with the weight. Exceed 1 kg and plane not full also insist to charge. Filipino staff"
Cons: "More human touch less $$ orientated. Make customer willing to come backs"
Pros: "Extra leg room space"
Cons: "Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets"
Cons: "Delay, friendliness of ground staff, overall feeling of saving every penny"
Pros: "I like schedule on time and the arrangement on board"
Cons: "I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service."
Pros: "It got me there at a reasonable price without being too uncomfortable!"
Cons: "Boarding was a bit of a mess (but I've seen much worse)"
Cons: "Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just"
Pros: "Nice and pleasant service during the flight."
Cons: "Nothing much to ask for."
Pros: "Crew were kindly , seats very comfortable"
Cons: "Everything was veey good"
Pros: "Crew very efficient, seating comfortable compared to other Spore-KL Budget flights."
Pros: "I am sorry to say the first airline that I would not like for the service."
Cons: "The staff from check in counter assistance should be polite ."
Pros: "Smooth on-boarding, comfy seats, on time pleasant journey"
Pros: "Quick boarding, pleasant staff"
Cons: "Arrival card not provided, only provided custom declaration form. So we thought arrival card not needed, and we were turned back after queuing to the front of the immigration counter."
Pros: "Crew were pleasant. Nice waiting area at Manila International Terminal 1."
Cons: "1 hour delay. No vegetarian food offered. No Customs card offered for travellers to fill in."
Pros: "I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable"
Cons: "Was not able to board as the flight was overbooked"
Pros: "Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew."
Cons: "Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing."
Pros: "Flight is good, it's Jetstar so no food or entertainment was required, flight leaves Singapore at 23:00. Sleep and wake up in Darwin"
Cons: "Not a heap of leg room but is Jetstar and only a 4 hour flight"
Pros: "Punctuality and cleanliness of the flight"
Cons: "Food and Drinks Menu Pricing"
Pros: "I managed to change my seat from a middle to a window seat and had a great view of the thunderstorms and a dark Darwin when we arrived - and lots of room. Comfortable seat."
Cons: "Hassle with buying a coffee. Couldn't use AMEX card but only told that when it didn't go through.. only minor but guy should have noticed it was amex and given it back straight away."
Pros: "Friendly crew, food actually very good"
Cons: "Aircraft not clean, several seats with trash when we boarded! Seats to close to each other, no space for legs for anyone 1.70 plus"
Pros: "Quick boarding"
Cons: "Many people brought suitcases onboard that were obviously over the 7kg acceptable weight. seems very unfair that they didn't have to pay to check in."
Pros: "Friendly crew, clean, smooth boarding and arrival (incl baggage)"
Cons: "Automated check-in is a pain for a family. There's really no room for your legs (I'm 1.8m and no chance I don't touch the next seat) - esp for old people not to recommend as definitely not healthy to be that squeezed. Worse than any other low cost carried from a space perspective."
Pros: "Smooth take off and landing"
Cons: "The boarding was non sense when inviting passangers from the particular rows. People were not given enough time to qeue in so that it actually didn’t matter where you sit coz it only caused chaos. The seats in the plane were ripped and would definitely require some maintanance. It was a late flight and the cabine crew seemed to have enough for that date so that the only smile you could get was when saying goodbye. However, they did the job in a proffessional manner."
Pros: "Price was great"
Pros: "Crew was friendly and smiling throughout the trip."
Cons: "The flight was delayed for one hour because the plane arrived late, but there was no notice about it, or any type of announcement about the delay"
Pros: "750pm flight. Hope they add mor late night flight."
Cons: "I dont have checkin luggage. Web checkin did not give me straight to gate boarding even on FasT booth. Old system allows me straight to gate."
Cons: "My itinerary said that I would be served dinner and I was not given anything, not even a bottle of water. I was also not impressed with the seats, they were very small."
Pros: "friendly crew"
Cons: "flight was delayed. had to change gate"
Pros: "Everything was great"
Cons: "Staff was rude again, there is no room, they made us remove our ear buds for landing. You have no bag room in the back because the crew uses them instead. Won’t be using them again if I can avoid it"
Pros: "Fast Check In and Boarding."
Cons: "Totally no services for the passenger and seats are not comfortable."
Pros: "Fast boarding and unboarding"
Cons: "My knees and back are broken"
Pros: "Cheerful cabin crew"
Cons: "Not much legroom"
Cons: "At least offer your customers some water wow"
Pros: "The plane had wings"
Cons: "They decided to combine the flight with 3 other flights and delayed the flight by 3 hours. They did not tell us any of this until we had already checked in. An email or text update would have been nice so we could have notbwaisted 3 hours waiting at the airport."
Pros: "Board on time ."
Cons: "Crew members are not polite and the way she handle seating like , don’t know how to manage . Especially check in counter . Even though we check in as a group , she assign us like a mass ."
Pros: "Easy boarding and relatively smooth flight"
Cons: "Delayed waiting on the plane, however all boarded on time. Seating was tight with not much leg space and tight with the people next to you. Menu options were the usual and as it’s a shortish flight just had a light snack and drink."
Cons: "Flight was delayed. Didn't do much to make us feel better about it. Could've gave us a free meal because if they told me about the delay, i might've eaten something."
Pros: "crew members were very friendly and pleasant."
Cons: "flight was delayed but it was okay."
Cons: "First they charged me almost $75 for the baggage fee, which for an international flight should be included. But I get it and happily paid that Now, they gave me a boarding pass from Bali to Singapore only, I thought, I would get the boarding pass of my onward journey at the gate in singapore. When I arrived at the gate, they asked me to go to a different area and get a boarding pass. Ok, i am still fine, so I ran to this are and reached at 1:45 PM ie 55 min before my departure time of 2:40 PM. Tye lady “Ms Nurul Aisha”, instead of helping me, started pointing fingers and saying its my fault and wated 15 mins in arguments and then she called the gate and wasted another 15 min in Chit Chat. Funally she said, its too late and you have to buy a new ticket! Is this a joke, in my knowledge this is a fraud and they should be held accountable. As I type this, i am stuck at Singapore airport, my hotel paymennt for today in Phuket (nearlly $800 is wasted) as I cant reach there now today and in addition, i would have to buy a new ticket. This is the worst airline and customer service, instead of helping me there lady said “Your are arrogant”, “Its your fault” etc etc"
Cons: "Seats uncomfortable Cabin temperature too low"
Pros: "On time, nice service, safe arrival"
Cons: "On board food relatively expensive"
Pros: "Cheap ticket pricing. Slightly cheaper."
Cons: "Food add-on is extremely expensive. Ridiculous!"
Pros: "Wish get my $60 back"
Cons: "Don’t like the service"
Pros: "I wish jet star airline fix my suitcase wheel and stitch the ripped the top of the material"
Cons: "Poor luggage handling charge me 60 Australian dollar"
Pros: "On time"
Pros: "On time"
Cons: "No food or drink offered on flight"