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Cons: Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either.

Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

Pros: Food are excellent. Legroom is good for a budget airlines. Crew are nice

Pros: Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight

Cons: Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person

Cons: It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age.

Pros: The price was OK

Cons: The flight (scheduled for 80 minutes) was almost 6 HOURS LATE!!! The information we received whilst waiting was inconsistent. Very frustrating.

Pros: Good coffee

Cons: A better selection of movies

Pros: Seats were comfortable and great collection of entertainment even tho had pay

Cons: Checking process in Denpasar was really bad. Had to wait almost 45 min at the counter even tho I had all the visa documents. Lack of knowledge of the ground staff of Jetstar. They need to get trained well.

Pros: Crew were kind.

Cons: The flight should offer 1 complimentary beverage like other airlines. Especially on a 4 hour flight.

Cons: They accept booking and now we cant board the aircraft for some reason and lies but the truth is overbooked so we stucked in singapore and they dont have any update when we can fly to darwin..they just provide us breakfast what about lunch and dinner..its there fault and we do the sacrifice...fucking jetstar happened to me many times

Cons: No complimentary drinks on flight. Not even water. $4 for bottled water.

Pros: Great crew

Cons: Checkin lines were really long

Pros: No fuss, well organised.

Pros: Read trip advisor Will never use them again They will have an accident and it will be their fault

Pros: Getting out of the plane

Cons: getting in the plane. No working tablet. Poor food.

Pros: Pretty on time

Cons: Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?

Pros: One of the best seating I have ever had. Compared to Emirates the seat was spacious.

Cons: Food was good but was not full compared to emirates.

Pros: All Crew members was friendly seats i found comfortable.

Pros: I like everything in Singapore airlines

Cons: Nothing

Pros: Variety and choice of media entertainment was superb. Enjoyed the food and service.

Pros: New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing

Cons: Improve cabin comfortable

Pros: The crew helped us get seats together as a family and also made a request for that seat change. They allowed us to board earlier which really helps since we have two kids under 4 years of age.

Cons: The announcements at Chennai airport are not always audible

Cons: Seats were awful.

Pros: The entrainment was a really good selection, and when the systems were faulty, they rebooted then to make sure we had our entertainment back. Thank you! Also the food selection was very good. Having a salmon dinner was heavenly and healthy for me.

Cons: The seats were not as comfortable as some on your other Qantas airplanes. Maybe we had outdated ones? Either way you're getting better on the design. Keep up the improvements! :)

Pros: Crew and staff were very nice. I got lucky and got the whole row to myself.

Cons: More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back.

Pros: The food and the entertainment onboard.

Cons: Flight was late and i missed my connecting flight in Sydney.

Cons: Frustrated

Pros: Smooth process all the way from check in to seating to disembarkation

Cons: none

Cons: Seat, food, service

Pros: cabin crew very friendly and professional

Cons: Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar

Pros: Crew were kindly

Cons: Seats can be more comfortable

Pros: On time.

Cons: Food

Pros: GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS.

Cons: FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Pros: Nothing

Cons: Jetstar is just an airline that charges for everything. No customer service or personality. The carry-on bag rules apparently are not the same for everyone. Several people had multiple bags well exceeding 7kg. Of course the rest of us had to pay the bag fees. Just a company of crooks.

Cons: All good. Got a great seat with leg room so can't complain. Many thanks

Pros: Good coffee

Cons: A better selection of movies

Cons: It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age.

Cons: Temperature in cabin too warm on outgoing flight

Pros: very nice while Landed and take off.

Cons: We did not order any foods. No suggestion.

Cons: It was moving a lot!!! :\

Cons: The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later.

Cons: No coffee break

Pros: Nice and pleasant service during the flight.

Cons: Nothing much to ask for.

Cons: Flight was late departing

Pros: Smooth on-boarding, comfy seats, on time pleasant journey

Pros: Short flight. Good crew

Cons: Flight delayed twice. Later Jetstar scheduled flights to the same location left before ours. Luggage damaged beyond repair or use. Wheels broken off, sides smashed. Now have to purchase new and file "proof" paperwork, pictures, etc. Will never fly Jetstar again. The cheaper flight is not worth it.

Cons: Boarding routine Space available

Pros: Nothing actually

Cons: Late departure, uncomfortable seats, rude staff

Cons: Not having someone farting the whole time in the plane.

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

Pros: Flight, seats, food

Cons: Gets delayed 90% of the time.

Pros: I have flown Malindo before and I have been happy about tbeir customer service.

Cons: Cabin very hot. Aircond broken??

Pros: Singapore to Hanoi flight.

Cons: Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi.

Pros: Head rest not comfortable. Short distance okay not long one.

Cons: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.

Pros: comfortable seat

Cons: No TV on plane

Pros: on time and departed early

Cons: none. is budget airline

Pros: price

Cons: seat comfort and pitch is far below par; no recline; no headrests; the most uncomfortable flight I have been on and I travel at least 4* per month

Cons: Was picking on to weight the luggage that was smallest than other passengers. I feel not a fair judgement.

Cons: Last min purchase so a bit expensive

Pros: Efficient, dependable

Cons: In-flight service non-existent - but fare low, so hard to complain

Pros: Nothing it’s budget for a reason. Not comfortable just anfl flight. You even pay for a blanket if your cold!

Cons: I was unwell had paid for a seat and requested if not a full flight to be moved so not sitting next to someone. Staff declined said it was full flight and rolled eyes. Asked on flight. Got told I could try to love after take off to a spare row 4 rows back.

Pros: Crew

Cons: I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!

Pros: Seats were comfortable and great collection of entertainment even tho had pay

Cons: Checking process in Denpasar was really bad. Had to wait almost 45 min at the counter even tho I had all the visa documents. Lack of knowledge of the ground staff of Jetstar. They need to get trained well.

Cons: The service was terrible and the charging of luggage by weight is ridiculous. I really don’t look forward to flying home on this airline and will not be flying with them any more.

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pros: somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.

Cons: my expectations were more than met.

Pros: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Cons: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Pros: Nice flight crew, comfortable cabin

Cons: Passenger id check before entering the departure gate took forever. They checked visa permits which actually was not their duty. They're flight ground crews not immigration officer!

Pros: Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight

Cons: Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person

Pros: Price

Cons: Journey / organisation

Pros: Nice aircraft, on time departure and arrival

Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom

Cons: Music or movie will be good.

Pros: They didn’t weigh my carry-on at check-in. Boarding was rear-to-front. Toilets were clean.

Cons: Seat pitch quite narrow.

Pros: Flight on time

Pros:

Cons: Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just

Cons: They accept booking and now we cant board the aircraft for some reason and lies but the truth is overbooked so we stucked in singapore and they dont have any update when we can fly to darwin..they just provide us breakfast what about lunch and dinner..its there fault and we do the sacrifice...fucking jetstar happened to me many times