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Pros: I missed my luggage! In Singapore. I flew from Omaha all the way to Singapore. I had to deal with my missing luggage while I was waiting for our connection flight to Denpasar. Right now I don’t have clothes and I still wait for my luggage. I am very disappointed. I should scuba diving today.

Cons: It’s nothing wrong with your schedule itinerary But the Crew of ANA 7773 made my luggage missed

Pros: On board service was very good.

Cons: Old A320 with uncomfortuable seats.

Pros: Crew and comfort just fine for a 2-hour hop from Penang to Singapore

Pros: Inside of the cabin was fairly new and kept clean. Friendly staff.

Cons: Jetstar has the most uncomfortable seats. The seats are curved forward forcing you to sit like hunchback. I could barely stand seating like this for 2.5 hours. I can’t imagine being on the longer flight with them.

Pros: Overall it was a good flight.

Cons: No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Pros: The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette).

Cons: Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier).

Cons: I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips

Cons: I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

Pros: It was on time there was plenty of space for carry-ons

Cons: The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)

Pros: Pretty on time

Pros: Can print boarding pass on own and bring to airport and straight away walk to hate with the self printed boarding pass.

Cons: No kiosk to self print boarding pass at airport... This trip flight from SZB was postponed and flight from PEN was pushed out.

Pros: The staff was very nice and helpful.

Cons: No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Cons: After boarding flight they took so long to provide food. Kids were literally crying of hunger.

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

Pros: Nothing!

Cons: $165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

Pros: service and food

Pros: Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with

Cons: Boarding process

Pros: Crew was great. Food was excellent.

Cons: Boarding process. Everyone rushed in when the gate was opened. No sequential boarding.

Pros: Crew very polite and friendly

Cons: Crew forgot to bring me things twice so I had to ask another crew member on both occasions.

Pros: Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!

Cons: Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans.

Cons: A comfort kit on a ultra long haul flight goes a long way

Cons: The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm

Pros: I managed to change my seat from a middle to a window seat and had a great view of the thunderstorms and a dark Darwin when we arrived - and lots of room. Comfortable seat.

Cons: Hassle with buying a coffee. Couldn't use AMEX card but only told that when it didn't go through.. only minor but guy should have noticed it was amex and given it back straight away.

Cons: Both flights this trip were delayed more than an hour with no explanation

Pros: Pleasant crew

Cons: Comfort

Pros: Nothing.

Cons: I don't remember being asked to purchase baggage fees. I don't remember how much baggage was allowed. All of our bags were weighed together, even though we had small backpacks and should have been considered as personal item. We ended up paying more than $100 for baggage fees! Also, even water is for purchase. I don't think it was even put in fine print. Entertainment is non existent.

Pros: The food was good. The service very good. Check in was so fast.

Cons: Internet charge was very expensive and electrical outlet could not hold my charger. It kept falling out

Pros: MinimumService！

Cons: MinimumService！

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Pros: Overall it was a good flight.

Cons: No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this

Pros: The Business Class bed was nice

Cons: The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)

Pros: Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up.

Cons: Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again.

Cons: Leg room

Pros: N/A

Cons: N/A

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Cons: I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work.

Cons: Music or movie will be good.

Cons: It's a budget airline so you get what you pay for. Only a 1hr plus flight so it's OK. The crew were all pleasant and professional.

Pros: Boarding was great

Cons: The seats are really small and tight and the headrest was broken Also, my entertainment screen didn’t work

Pros: Nothing

Cons: Delay, friendliness of ground staff, overall feeling of saving every penny

Pros: Nothing

Cons: No water No legroom Bad seats Old plane

Pros: Plane was clean

Cons: Security check in needs to be more efficient Plane ran out of food before I could purchase Even water has to be purchased Flight was late

Pros: Window seat on my own. Landed early.

Cons: Direct flight to Melbourne.

Pros: Not confortable at all! I was in the middle seat in the center of the plane and hD to get up every time people had to use the restroom. I could not sleep at all in the 14 hour flight - not to mention after a 6 hour delay - with poor communication on what the delays were all about. 4 different times the flight was delayed with no explanation. I liked nothing about this overpriced, under served flight.

Cons: 6 hours delayed in Sydney and nobody was telling us what was going on. I got sick while waiting, and was in a lot of pain all the way home. Also i had to pay $304 change fee to change my flight to Sydney to SFO from the original Melbourne to LAX To SFO thinking since I was coming home from Sydney I could change to a direct flight to SFO and get home early, but it took about 6 hours later because of the delay and I lost $304 in change fees even though I booked the fight via reward mileage and gave up 80,000 miles for this flight, and on top of that, when I changed the Sydney to SFO flight the system would not let me change my seat and I was booked in the middle of the plane in the middle in a 4 person row with 3 seats on the right and 3 on the left. I always fly in the window seat to help me sleep easier and not have to get up every time someone had to use the restroom. This was a 14 hour flight and I got no sleep at all and the 6 hour delay killed me. This was an awful experience and I don’t believe the $304 charge was worth it considering I paid 80,000 miles + taxes. I am complaining to executive management all the way to the top about this terrible expensive poor experience.

Pros: Good comfort service

Cons: Hour and half taking off, many seats were unusable because of a chute malfunction

Cons: Flight delayed.

Pros: Crew on Singapore airlines were very helpful, friendly and accommodating.

Cons: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Pros: The Business Class bed was nice

Cons: The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)

Pros: The crew was amazing as usual. The seat was comfortable but lacks storage areas.

Cons: Boarding process at MNL needs to be more organized.

Pros: Great crew. Old plane. Late arrival. Great food.

Cons: Business class seats are old.

Pros: On time

Cons: Boarding, crew, food

Pros: The crew did above and beyond what was expected. They were nice, friendly, and professional.

Cons: The line up at the check in counter was a bit of a mess and it took longer to check in. I was extremely upset at not being able to check in online and select a seat, I was therefore assigned a seat towards the end of the plane which I am not very happy with but it was rectified during boarding.

Pros: Overall it was a good flight.

Cons: No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Pros: Clean

Cons: I am not sure why they were delayed.

Cons: Flight delayed. Please be punctual if can’t be earlier.

Pros: The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t.

Cons: The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all.

Pros: Free space

Cons: Boarding

Pros: A great airline! From flight attendants, to meals , on time departure and even an early arrival , very happy with my first experience with them

Cons: Was perfect!

Pros: Nothing

Cons: Better aircraft

Cons: N/a

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Pros: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Cons: The food is rather meh, does not stand out

Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Pros: They did not crash the airplane.

Cons: Treat their customers with respect. Filipinos are soooo stupid, the words customer service do nit exist in the Philippines

Pros: PAL crew, as expected, was good. we arrived sfo ahead of schedule..

Cons: i think desserts can be improved

Pros: Seat was great!

Cons: Long flight this good to offer drinks and snacks between meals

Pros: Free space

Cons: Boarding

Cons: I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips

Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

Pros: Amazig Airplane

Cons: Leg room

Pros: Nothing

Cons: Baggage delayed for days

Cons: The websites should be improved that allow users to login.

Cons: Please balance your serving with what you pair with the rice, there’s a lot of rice little vayand

Pros: Nothing

Cons: Better aircraft