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Pros: Crew responsiveness

Cons: Bag drop off took alot of time & surprisingly the line in sky priority was much slower than the regular check-in line. Delay by 30 mins in departure even though i boarded 30mins before scheduled departure time

Pros: The in-flight service was great. The flight crew was polite and courteous. Overall, the flight duration from Jeddah to NYC was bearable.

Pros: Flight from Bali to KL got cancelled & till now still stuck in KL!!!

Cons: Read up

Pros: Check in was smooth

Cons: My profile clearly states vegetarian and I didn’t get it again Food is horrible No in flight entertainment The lady next to me got her meal 20 minutes late Passengers out of control during taxi to gate and crew does nothing

Cons: Bags took one hour and a half to claim them

Pros: Nothing

Cons: They way of handling it, I had no choice but to use Saudia(domestic flight)

Pros: The in-flight service was great. The flight crew was polite and courteous. Overall, the flight duration from Jeddah to NYC was bearable.

Pros: Check in was smooth

Cons: My profile clearly states vegetarian and I didn’t get it again Food is horrible No in flight entertainment The lady next to me got her meal 20 minutes late Passengers out of control during taxi to gate and crew does nothing

Pros: The food was not up to the mark. The sandwich was not good. Even the juice was not kept in the cooler felt it was bad. TV was not working Food tray was flakey.

Cons: Bags took one hour and a half to claim them

Pros: Crew responsiveness

Cons: Bag drop off took alot of time & surprisingly the line in sky priority was much slower than the regular check-in line. Delay by 30 mins in departure even though i boarded 30mins before scheduled departure time

Pros: The in-flight service was great. The flight crew was polite and courteous. Overall, the flight duration from Jeddah to NYC was bearable.

Cons: Bags took one hour and a half to claim them

Cons: 2.5 hours delay

Pros: Nothing. Absolutely nothing.

Cons: I've done this flight. It's 45 minutes. Both times we were 45 minutes late taking off. No apology, no sense of urgency.

Pros: Nothing

Cons: They way of handling it, I had no choice but to use Saudia(domestic flight)

Pros: Excellent service and on time performance.

Pros: The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats.

Cons: I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better.

Pros: Comfortable because the plane wasn't full.

Cons: Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies.

Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.

Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.

Pros: Emirates does it with class, consistently.

Cons: Wanted some tomato juice, but they didn't have it...

Pros: Was ok

Cons: Did not like the seats

Pros: Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you.

Cons: Not a vegan option for dinner. But the veg option was ok just some stuff I could eat.

Pros: General flight was good. Loved the food.

Cons: Beeing more than an hour delayed

Cons: 2.5 hours delay

Cons: Seats have thin padding with vinyl covers like bus seats. Rather than serve snacks, they set the cart in front of the emergency exit (!!) and made it self-serve. Most of the people on the flight are from countries where people do not queue, so it was a scrum. I've done this flight three times in the past four months. The movies haven't changed AT ALL. I was seated next to two terrible, nasty little boys who were apparently flying unattended! Isn't there a policy for children traveling alone? More to the point, they were literally wrestling at 3 am and infuriating everyone within earshot, yet the crew did nothing. An omelette is not folded scrambled eggs. If you fly through Saudi Arabia, you have to claim your baggage, take a 20 minute BUS ride between terminals and then check your bags again. Ridiculous.

Pros: The food was not up to the mark. The sandwich was not good. Even the juice was not kept in the cooler felt it was bad. TV was not working Food tray was flakey.

Cons: The first and final call was announced but no one guide people to go to the counter and no one was there. Then suddenly they said the gate is closed and did not accept to wait for few minutes

Pros: On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs.

Cons: Our flight was delayed and the seats were narrrow.

Pros: The staff was nice

Cons: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.

Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.

Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.

Pros: I like the service, the crew and the overall experience of flying Swiss.

Cons: I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point

Pros: Service and hospitality. On dot service with no major delays.

Pros: Great staff and food

Cons: Comfort was not great and no entertainment options whatsoever

Cons: I did not like the food

Pros: Standard flight and comfort.

Cons: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.

Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.

Pros: Nothing

Cons: I was overbooked in Addis

Pros: nothing

Cons: stuck in the plane with no AC for 2h serve twice the same chicken hot hot hot plane arrived in the middle of the night travelling with a baby

Pros: Excellent service and on time performance.

Pros: Extra leg room, great service and good food.

Cons: The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies

Pros: Well organized boarding, friendliness of staff, food service

Cons: Flight was delayed by about an hour.

Pros: Food was good

Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!

Pros: Premium economy was great.

Pros: Crew responsiveness

Cons: Bag drop off took alot of time & surprisingly the line in sky priority was much slower than the regular check-in line. Delay by 30 mins in departure even though i boarded 30mins before scheduled departure time

Pros: Nothing

Cons: They way of handling it, I had no choice but to use Saudia(domestic flight)

Pros: Check in was smooth

Cons: My profile clearly states vegetarian and I didn’t get it again Food is horrible No in flight entertainment The lady next to me got her meal 20 minutes late Passengers out of control during taxi to gate and crew does nothing

Pros: Nothing. Absolutely nothing.

Cons: I've done this flight. It's 45 minutes. Both times we were 45 minutes late taking off. No apology, no sense of urgency.