Seat did not recline at all, wi-FI did not work at all. Those are both very unfortunate for a 14 hour flight. Crew and food was of course very nice as always.
Very poor boarding experience with these remote gates and buses. Also these 777s bardy need a remodeling. Entertainment is a bit laggy. Food and crew is still among the better, but they seriously have to do something with these remote gates.
Emeritus is ***** Fly dubai is 0 we need better service for Fly Dubai
The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.
On the DXB to IAD flight, missed the snack between the meals again...
I didn't travel from the start I changed my ticket long time ago
First Class on A380 was an incredible experience with a group of very attentive crew. The only flaw of this flight was the boarding process at Concourse C of DXB where no one was managing the queue. I was at Zone A but arrived when they were already boarding Zone C & D. There was no separate gate for Zone A & B to go through.
Not that good The crew in the plane were rim professional & almost lost in their work distribution
Food was not eadable. Testless and not apealing. order for indian vegitarian, recived spice less. combination of main course and side iteams are far away from traditonal food, serve less iteams. , but eadoble. Thanks
Flight from USA to Dubai was comfortable. There is some serious miscommunication between the staff who does checkin and immigration staff in India. Air Suvidha rules are enforced here as a requirement by the Indian government and without it not allowed to board the flight. The Indian authorities don’t even bother to check it. Please update either side of aisle. Vegetarian food from Dubai to Bombay was not that great at all. It was cold and chewy. Dubai being a hub can provide better options. Staff is very good and took good care of passengers. Please appreciate their hard work.
My laptop in checked suitcase disappeared. The check in lady asked about it and found this very curious. She made me sign something when I insisted it remains in my checked suitcase. Robbery without violence.
Movie options were quite limited in terms of the new releases The boarding in Goa was was too cumbersome with multiple security checks and passport checks. Seems like we are trying to create redundant processes with no valuable gains. A lot of waste in the system and it’s really frustrating for us customers.
All good. Over four hours flight if provided snacks like Qatar Airways would be better
Not good. Expected a lot more as far as excellence.
They ran out of some of the popular food items. 😞
The seats are extremely small and very uncomfortable for a long trip , no space to even move the legs or keep the legs little bit folded, very uncomfortable
Everything was top notch. Only issue was the delay, but Qatar worked diligently to get me on the next flight. They were kind to walk me to their lounge in Doha to make sure I ate, slept and showered.
Changement heure de vol et je dois attendre 9h à Aeroport de DOHA.. C'est inadmissible.. je dois réfléchir avec Qatar la prochaine réservation
Bag check in at DC was slow. Boarding process was slow more due to customers unfamiliar with how to board properly. Food and service was excellent!
I didn’t expect American Airlines. I excepted QTAR AIR LINES. From KAYAK we are booking so in the kayak site it showed qathar air lines but operating American Airlines. I don’t like .
Seats were very comfortable and the staff too was very friendly.
The flight was over 1 hour late taking off ,when I arrived in Abu Dhabi ,I missed my connecting flight to Bangkok so I had to wait almost 6 hours for my flight arriving in Bangkok at 6:30 am ,So I missed a whole day of my vacation and my hotel room sat empty so I paid for hotel days that I was not there. In Abu Dhabi there was a woman that worked the desk at transfers that was so professional, courteous , helpful,and may I say absolutely beautiful .she got me food vouchers for my layover and was a very calming presence. Besides that I will never use Etihad again I will pay the Xtra money . I'm sure they won't read or see this but it's my "2 cents" I'll use an airline that respects me and my hard earned dollars
Nice crew , clean cabin , food was delayed due to problem with the quantity .
We have paid premium price for a business class Cabinet and we have received the old 777 with the following apart business class that is not to standard. It was very disappointing and it’s a very bad reputation for a premium airline company. This aeroplane should be the commission from being as a business class. We will pass this knowledge to our colleagues because the quality of business class in Etihad is not consistent and it is a lucky dip that sometimes you’re getting a good aeroplane and sometimes you’re getting their 30 years old aeroplane. The crew of the aeroplane have apologise and said that they hate this aeroplane and they have complained about it multiple times as well. Obviously Etihad is putting the economy in front of the Customer Experience. For the future we will not take this risk anymore and will fly with established company like emirates.
More leg space than other flights, but felt like *maybe* narrower seats?
Online was good boarding also but a child was crying all the way with no intervention from crew member.
The flight was small and was not cool very bad
The food is good, but i am nit used to those foods so I can’t really be more detailed.
Etihad can improve the transfer in Abudabi gates instead of making people to climb the stairs.
The seat was not functional. Very uncomfortable to sit upright for that many hours😢. There was no legroom. Can’t move the legs or the body. We should have the option to pick our seats. There was no need to call customer support team and have them pick and we pay for the premium seats. When I called the CST regarding the seats, their response is gaslighting. Total disappointment. We have paid to be tortured by Etihad Airlines.
Business Class window seat on my Shanghai to Venice route was broken and could not be converted into a bed which has to switch to a narrow aisle seat instead
Suck! Sat in plane on the tarmac (hot) over 2 hours
This was my first time ever flying China Eatern and it will not be my last. I was very satisfied with my whole experience and trip. Thank you very much and until soon.
China Eastern as a member of Sky Alliance airlines should have the same standards overall of their partners, Besides the seats comforts everything else is bellow the standard for a business class travelers.
Food no variations only beef of chicken no veggie meals
Excellent experience however older aeroplanes used by China Eastern Airlines.
The temperature of the plane cabin is too hot. Sweat and uncomfortable. Also my food tray was broken down drinks fall off
Price is the main attraction. Staff is OK but difficult to communicate with them due to general lack of English. Food is truly abysmal, the main courses (4) were barely edible. The choices for breakfast served at 5:30 am prior to landing at Gatwick airport were Spaghetti Bolognese or seafood fried rice. Choices offered for all 4 mains were either something rice or noodles. Shanghai airport layover is much too long in a very poorly serviced airport. We were unable to use WiFi; private lounges required cash only payment with no ATM or cash exchange open.
For the price we paid, I couldn’t complain. Was good value for money. Service was excellent but food was mediocre. Crew were excellent and spoke English. You will never go hungry. The food was ample but was mediocre. Entertainment limited and wifi doesn’t all allow you to access some social media. The best part was comfortable seats and bed (business class) with a screen to close out the rest of the cabin.
Multiple delays, with no explanation. Caused us to almost miss our connector. The airline made no effort when we arrived in Shanghai to help us make it to our next flight with the same airline.
As I mentioned flight from NY to Bangalore was excellent but the return flight from Bahrain to NYC was mediocre, Looks like a old aircraft also not much choice in entertainment.
The flight from NY to Bangalore was very good but the return flight from Bahrain to NY was mediocre
Pretty much what you'd expect for an economy flight. The crew were excellent as usual. The food was ok, but nothing special.
Staff is rude and condescending. Airline is badly managed. They take away their flimsy earphones and blankets one hour before the lading. I’ve never experienced this with any other airline. It’s a very portly managed and run airline that should be avoided.
Amazing business class in a single aisle plane. Fully flat seats, pyjamas, amenity kits, all in all a really complete product. Service was good - not amazing - but they did a good job. Got a few hours sleep. Will fly with them again if I can.
Worst flight ever.service was extremely poor and food taste was horrible.Served me mashed potatoes and chicken calling it Briyani.
I like it very much. Gulf Air is always the topper rank of the world. I love it very much.
The drinks should come before food. Unable to have any fluid unless after food. Thanks
Aereo nuovissimo e con tanti servizi malgrado la durata del volo Spazio per le gambe ridottk
Aircraft was new and comfertable .on time. Cabin crews, which I got english language pronounce was very difficult to understand .ovee all ok flight
