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Pros: Flight price and time

Cons: There was no choice for dinner. It was only a fait accompli that eating from one category remained. When I refused, they did not respond to my request to replace the food. I refused to eat it. The host did not agree to replace the food,

Cons: On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer

Pros: The cabin crew were excellent

Cons: Smaller que in Abu Dhabi at security

Pros: Lounge in Abu Dhabi was great!

Pros: I had a great time. The best part was that my luggage reached on time!! Thank you!

Pros: Crew, food, drinks and seats in business class were fantastic.

Cons: Food worse quality than before. No snacks as well

Pros: Yes I like the services and then you will have good stuff for goods

Pros: Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019

Pros: I got a business class upgrade and it was amazing!

Cons: The travel was cancell for orbiz fail

Pros: Coffe

Cons: The men from the crew was not friendly at all

Pros: Improvement

Cons: No wifi. Out of order

Pros: The coffee was excellent and the crew was very professional.

Cons: The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later.

Pros: Crew is very good but seat is not good.as alfursan Member ineed asil seat

Cons: Check in staff are very slowly

Pros: Friendly crew

Cons: Seats

Cons: More movies playlist

Cons: Landing

Pros: Entire flight was excellent crew very helpful. We had great experience definitely will recommend

Pros: Everything was good but delaying flight was very pathetic, it was 9 hours late and we were waiting on the airport since 7 o'clock with children. This was hurting

Cons: Nothing

Pros: Crew was so nice and very helpful

Cons: Timing, delayed by 20 minutes

Cons: The delay time was too much for no proper reason

Cons: The seats are uncomfortable

Pros: I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different

Cons: More snacks maybe lackerli

Cons: Flight was delayed and missed 2nd flight due to delay

Pros: None

Cons: Seats

Pros: The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight.

Cons: Nothing

Cons: Perdieron las maletas

Pros: The crew was attentive

Cons: We sat on the runway for an hour.

Pros: Got an amazing pastry as a snack with tea, it was huge and really tasty!

Cons: Not much to say.

Pros: It was canceled. And scheduled next day.

Cons: For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging.

Pros: The crew were excellent

Cons: Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly.

Pros: Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone...

Cons: See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again.

Pros: Cabin crew were great

Cons: Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them.

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Pros: Crew was good. Aircraft was fresh and clean.

Cons: The movie selection is very mediocre

Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi

Cons: The in-flight snack - choice of two disappointing sandwiches.

Pros: The entertainment selection is quite great.

Cons: The food is terrible. So is the crew. Something has gone wrong with Lufthansa latel. I used to prefer flying Lufthansa for their great service and meals. The food has become quite disgusting. The crew is very rude. They show no respect to their non-German speaking passengers, which is unacceptable!

Cons: Space is limited even for a small built person. Too crowded considering long the travel time

Pros: Crew was nice, flight was ontime

Cons: While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot

Pros: Lost the luggage

Cons: Delayed flight.

Pros: Nice crew, plenty of food and snacks available. Good wine.

Cons: Delayed flight, almost missed connection, told on first flight had to check carry-on then they lost our luggage on the connection, cramped seats, but i did pay for the cheapest seats

Pros: Bombardier C Series. Most leg room and comfort of any plane

Pros: Coffee was excellent.

Cons: My luggage could have been on my same flight. There were 3 notifications about the flight being delayed for no reason. A computer glitch delayed the flight from departing as the crew had to manually check the passenger manifest. We arrived late into Jeddah and almost missed our connecting flight.

Pros: Nothing. Everyone was tough. Not smiling. Not helpful. Too many scans and check points

Cons: Punctuality

Pros: Not on time the flight. Delay 30 minutes

Cons: Luggage did not arrive.

Pros: The crew was amazing

Pros: It was cancelled and scheduled next day

Pros: The crew was great. The sandwich was tasty. And, I loved the leg room!

Cons: Bole airport in Addis no place to sit and wait befor you check in

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Pros: The crew was amazing and the flight was smooth

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.