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Pros: Excellent service from the ground staff

Cons: Better food served in the lounge

Cons: There is no baggage transfer for international connecting flight. No hotel is provided from the airlines for international travelers, transit time is 12hours

Cons: There was cigarette smoke in the aircraft.

Pros: Crackers all they gave to eat

Pros: On time

Pros: The crew was amazing and the food was great too!

Cons: It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!

Pros: None

Cons: All services throughout the process need to be improved from the ground to on board

Cons: Food would have been better.

Pros: The crew was unparalleled. Really. Attentive. Friendly.

Cons: Nothing could have been better beyond the signs at the gate.

Pros: Excellent crew, quick serving a lunch on a 1.5 hour flight.

Cons: Just don't like all the trips to and from flights on the bus at Doha.

Cons: All good

Pros: Wonderful crew, wonderful food, love the chef program for meals which helped me feel more engaged in the JAL experience, and air mos burger for breakfast which made me feel as though JAL truly wants to show its passengers highlights of modern Japanese culture.

Cons: Seat and seatback were so stiff and uncomfortable that my tailbone and neck/back hurt; I had fallen asleep and woke from the discomfort. Entertainment had censored versions of films that ruined the viewing experience. Music collection interface could be designed better.

Cons: I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight

Pros: The crew and food was amazing, with ample entertainment selections.

Cons: Seats. For some unknown reason, JAL uses different seats on this 787-8 flight from NRT-SAN that's 2-3 inches less in pitch than all of their other planes. This was not comfortable on a 9-hour+ flight. The flight attendants also woke us up everytime food was served so we could recline up seats.

Pros: Seat super comfy

Cons: All okay

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: the headrests in the AUH-MAD leg

Cons: the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Cons: Narrow seats

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Pros: All services are simply best.

Cons: If you can add more Indian food, that will be better.

Pros: Because i changed to business class, it was a different experience. Comfort, convenience, good service.

Cons: All went well.

Pros: Everything

Cons: No need for improvement

Pros: generally good overall for a 14 hour long flight

Cons: legroom could always be better for me......but this was similar to most other airlines

Pros: Good crew and amazing always ask if anything I needed.

Cons: Had issues with specials meals requests. Was unable to get what was requested told both on originating flight, and returning light that its had not been loaded but the request wasn't there..

Pros: Professional crew, Good service , comfortable seating, fine entertainment.

Cons: First time traveling abroad, it was a unique experience and a learning one.

Pros: Delta flight are always comfortable.

Cons: Not having a 3 hour delay.

Pros: WARDA at the Miami Gate H07 was awesome. She went above and beyond. Everyone else was very helpful but you can get tell she does more than the norm. LOVE LOVE LOVE the free entertainment in the individual seats. Perfect for families!

Cons: No complaints

Pros: Nothing

Cons: Everything

Cons: Thé qualité officielle the images

Pros: Crew was attentive. Timings were spot on.

Cons: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Pros: Entertainment system

Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Pros: Crew was nice and friendly. Food was good, got like 3-4 meals with our 13hr flight. On the flight back to LAX less crowded so I was able to change seats more leg room and arm rest

Cons: Seats could have been more comfortable. Crowded on the way to Shanghai (layover) then to Tokyo. Double and Triple check for gate change because ours had no announcements

Pros: The staff and service were both incredible! Thanks CE

Pros: Crew was amazing! Slept much of the flight after lunch. Punctual!

Pros: Over booking, no seat for me fight back to LA

Pros: Entertainment system is nice with recent movies and many other selections.

Cons: I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken

Cons: It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!

Pros: On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.

Pros: The entertainment system has huge offerings.

Cons: The food could be better.

Pros: Entertainment system is nice with recent movies and many other selections.

Cons: I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken

Pros: The crew was amazing and the food was great too!

Cons: The best

Cons: Food was below average

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Pros: Business Class Seats were comfortable

Pros: Love Etihad service

Cons: Snacks, i didn't want set meal

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

Cons: If the temperature is higher, that would be better.

Pros: Boarding and off boarding was very fast

Cons: Food options/quality

Pros: The price was nice.

Cons: The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him.

Pros: Good service. Nice crew.

Cons: Shopping items available.

Pros: Yes!

Cons: Lower the price and keeping up the good work!!

Pros: the crew was professional and efficient on board the plane.

Cons: seat space was tight. it was hard to get comfortable

Cons: Less fog in SFO

Pros: One of the air steward was super friendly and nice. Few others were a little curt sans smiles.

Cons: Good leg room but seats are hard as rock.

Pros: Good seating space, good service

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

Pros: nothing

Cons: THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Cons: Train staff to be more responsive to customersn need

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

Cons: crj900 from BUF-MSP is a wreck. worn out, uncomfortable seats, cold air coming from floor toes were numb for about 20m after flight. Flight delayed, missed connecting flight, lost comfort+ upgrade I paid for. No excuse for pitch in main cabin on 737-900 ER.

Pros: Flight attendants were nice

Cons: The flight didn’t leave on time because the plane wasn’t ready for takeoff (the engines had to be warmed up... WHY would that not be ready when it was time?!) so we left 30 minutes late, didn’t make up any lost time at all in the air and we ended up missing our connecting flight because of it all.

Pros: Crew very helpful and accommodating.

Cons: The flight was delayed almost an hour due to inclement weather in the originating city. The Delta personnel explained the situation and did all they could considering the circumstances.

Cons: We had problem with the airplane brake but the crew made the transition to the other plane so smooth. Amazing job to this delta crew.

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Cons: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Pros: the headrests in the AUH-MAD leg

Cons: the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Pros: The crew was excellent and surprisingly the seats were comfortable.

Cons: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too

Cons: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Pros: Nothing

Cons: Everything

Cons: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.