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Pros: My flight was canceled but the ground crew was amazing I was really worried but China Eastern's ticket people were very professional! Highly recommend.

Pros: The crew was very attentive and most good English

Cons: The food could have been better and there could have been a better selection of movies.

Pros: Nothing. It was a bad experience.

Cons: They could have served food. They could have checked us in through to our final destination.

Pros: We had nice reclining seat, I was able to sleep comfortably.

Cons: They ran out of some of the food so we had less options. The main dish was ok but the side salad was wilted and did not look fresh.

Pros: The very good check in service at Changi Airport , for Business Class

Cons: The food ! Great on way over , poor on return leg from Singapore

Pros: Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast.

Pros: The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic.

Cons: Nothing

Pros: Yes

Cons: Vegetarian Food to be Improved.

Pros: Amazing crew and excellent food and beverage choices

Pros: Nothing

Cons: Need improvements

Cons: Narrow seats

Pros: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Cons: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

Cons: An excellent flight.

Pros: Great business class

Pros: Comfortable abd lovely

Cons: Internet was not available in the next flight

Cons: Food availability a minor challenge but crew handled it very nicely.

Cons: Better attitude of head attendant. Need to improve food. Not attentive.

Pros: This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before.

Cons: Vegetarian meals can be better, breakfast eggs get over cooked and rice also.

Pros: yes

Cons: food

Pros: Food and beverage

Pros: Delay of check in with upgrade

Pros: Flight was typical.

Cons: No direction for the connecting flight and no help to understand the connecting flights.

Pros: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability

Cons: Better food

Pros: great service, great food.

Cons: I wanted to try the internet but wasn't able to get it to work. I was tired and I did not ask for help though.

Pros: Fast travel

Cons: Customer service

Pros: Clean

Cons: Flight attendants are always to try to speak in Chinese.

Pros: Cleaner and better service by flight attendant than other US flight company.

Cons: Smells of food is strong. When I don’t have appetite and feeling sick, the smell makes me feel sick more.

Pros: Not one of my good experiences with Delta. Two hours delay in the flight

Cons: Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so

Cons: No wifi

Pros: The crew was very kind.

Cons: Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane.

Pros: No issues with this flight.

Pros: Food was good, on flight entertainment was good, crew was friendly and accommodating. No major complaints! I wasn’t sure what to expect but I was very impressed

Cons: The basic economy was snug but I was okay with it. I only wished my seat reclined a bit further but I was up against a back wall so others in further aisles up had much better reclining distance.

Cons: The plane stopped at an airport between Shanghai and Kunming, which was not shown in iteneray. I got off at this airport thinking I arrived in Kunming. . I was told that I have to check in again at Kunming. When I tried to check in again, there was only one person in the entire airport checking in passengers and she spoke no English. We finally figured out what had happened and barely made it back to the plane before it departed for Kunming.

Pros: Lie flat seats in business class are very comfortable. Got a nice 10 hour sleep on the flight across. Bathrooms are clean and clean smelling and large. Crew pleasant and efficient.

Pros: The crew was very helpful. Entertainment had a good variety.

Cons: The second leg of the flight from Shanghai to Bangkok felt like sitting on wooden chairs. Picking the type of food and not end up with allergy inducing food didn't seem like an option.

Pros: Crew very good

Cons: Aircraft are very dated

Pros: On time. Very efficient staff. More of this please!

Cons: Not a lot!

Pros: The tv size, charging station, foot hammock

Cons: No delay,

Pros: Crew was fantastic! Great seats! Little extras like toothbrush are wonderful!

Cons: Can't think of anything

Cons: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Cons: Delay in take off 45 min!!!!

Cons: Seat recline was broken- wouldn’t hold position.

Pros: More leg room

Cons: Space

Cons: Layover was too long. The airline changed the flight schedules

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.

Pros: a very organized boarding and comfortable seats

Pros: We had nice reclining seat, I was able to sleep comfortably.

Cons: They ran out of some of the food so we had less options. The main dish was ok but the side salad was wilted and did not look fresh.

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Pros: Everything

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: The crew was amazing!

Pros: Great flight. I’m typically a Delta flier but China Eastern definitely impressed. I will fly with them again soon.

Pros: Crew are good seat was a little small

Cons: WiFi never work and food was salty

Pros: The crew

Cons: Food wasn't great and didn't get the option to pic something not allergy inducing. The chairs were very uncomfortable with no back support or head padding.

Pros: It was a terrible, long and very crowded flight.

Cons: The people/passengers. The whole flight felt like a budget airline. I am not looking forward to the return.

Cons: Great flight back to the UK, flight crew were very pleasant and attentive.

Cons: While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming.

Pros: plane is comfortable and business class bar is great

Cons: Boarding was a mess and food is terrible

Pros: Staff

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Pros: Nothing

Cons: Need improvements

Pros: Crew was professional and food was very good. Entertainment was really good.

Pros: Crew were very pleasant

Pros: Crew and ground Staff were very helpful and friendly

Pros: good service, nice staff, confort ok

Cons: food can always be improve but overall ok

Cons: Misdirected at upper entrance.

Pros: The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.

Cons: It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.

Cons: The flight to Shanghai was delayed and I missed the coincidence, the crew did not explain much, I was rerouted and I arrived with 13 hours delay

Pros: the entertainment was okay

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Cons: delay of about 1 hour, we almost missed our international flight from beigin

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.

Pros: Nothing

Cons: Food, crew service

Pros: Crew was good but only one thing I don’t know why before landing 30min crew starting collect blankets and headsets it’s making me so upset!

Pros: Quick boarding, good choice of movies

Cons: Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates.

Cons: Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts.

Pros: Crew were very pleasant

Pros: The food was good

Cons: The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger

Pros: The aircraft was good Ahead of time arrival Immigration at AbuDhabi

Cons: In tag

Pros: Nothing

Cons: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses