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Cons: Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!

Pros: I was upgraded to business class

Pros: Great business class

Cons: The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad

Cons: AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE.

Pros: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Cons: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Pros: Nothing

Cons: Baggage payments n information

Pros: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Pros: Comfortable seating map

Cons: Food could be improved especially for vegetarians

Pros: Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music.

Cons: They have 2 food options and they're just ok. There wasn't very many drink options either.

Pros: Different seat location for family of five Missing luggage

Cons: Felt more like a domestic flight than an international

Pros: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.

Cons: Again, not being delayed and having to miss my original connecting flight would have been best.

Pros: I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped.

Pros: Nothing

Cons: Food.

Cons: Not being cancelled and delayed

Cons: MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing.

Cons: Boarding on time so I didn’t have to loose the connection flight and had to stay at a hotel an hour away from kuala lumpur to barely sleep to catch a plane to auckland next day that arrives late so i cant take the ferry home.

Pros: Airport, sea side

Cons: Nothing

Cons: I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory.