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Pros: Great newer plane, great service!

Pros: Entertainment system

Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Cons: Seats were too close together.

Pros: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight

Cons: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow

Pros: Friendly staff

Cons: Food, chicken option was horrible

Pros: The crew was great, as always. Unfortunately, my seat mate was very overweight, pushing into my space. No fault of BA except that bigger seats would help the "growing" population of travelers.

Cons: Bigger seats for bigger travelers. Especially on long flights. Those of us that are less full figured would be more comfortable. Go back to the system that includes one checked bag and one carry on as included in the advertised price. I know that airlines need to be more competitive, but the ala carte for luggage is not acceptable. Instead, offer an opportunity for customers t donate to offset the carbon impact. Thanks

Cons: Just not enough room in the economy class, especially when the person in front reclines their seat.

Pros: Crew very polite

Cons: In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks.

Cons: Be careful with this airline if you have connections with them. If you’re delayed and miss your connection, they will not help get you onto another flight. You’ll be stranded. Because of this, I had to spend about $1000 to rebook things when my itinerary fell apart because of this one miss.

Cons: No complaints.

Pros: Smooth take off and duration in air, and the most seamless landing I have ever experience.

Cons: Have sufficient blanks and headsets. I had head set but there were not compatible with port.

Pros: Organized boarding

Cons: Food

Cons: Food is horrible, entertainment need improvement

Cons: Crew could teach people how to act- not to spill over each other in the aisles

Pros: Crew and equipment were excellent.

Cons: Two flights with close departure times used the same gate, leading to an overcrowded gate area at Pudong.

Pros: Smooth take off and duration in air, and the most seamless landing I have ever experience.

Cons: Have sufficient blanks and headsets. I had head set but there were not compatible with port.