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The flight wasn't full. I was able to sleep on an empty row of seats. It was great.

Didn’t make it on the flight. Delayed then had to be rebooked, which in turn had me waiting at the airport for another 8 hours before next flight

The pretzels were rather dry and dusty. I do appreciate having a choice between sweet and savory snack.

Paid seats changed yet again. Put in seats I would never choose. Paid seats that are changed should be refunded. AC constantly does this! .

The flight was comfortable and the staff were helpful and friendly. However, we did not know we were flying PAL until we arrived in Canada, so it was a bit disconcerting. In addition, which port we were leaving from was confusing.

Staff was friendly and helpful. People communicating to passengers should speak slower and pronounce better. I had paid extra for aisle seats, but when I received boarding cards in Lima at check-in, I noticed seats had inexplicably been changed and none was an aisle seat !! That is simply unacceptable. It could not be corrected in Lima reportedly, which is also unacceptable. Finally I had to make the request just before boarding the Air Canada flight in Bogota.

Everything worked well, food was excellent, landed 25 minutes ahead of schedule. However CDG waits were long and repetitive.

A marvelous flight experience, from boarding to landing. The full length stretch out seating was excellent. The meals were some of the best in-flight meals I have ever experienced. The cabin attendants were thoughtful and kind. One of the best flights I have ever taken.

After my flight was cancelled the day before we got on board and could not even get a cup Of tea with milk as there was no milk. The oatmeal bar they are now serving was terrible. It was interesting that we could not get anything to eat as SXM doesn’t provide food but the people in Business class had food. I was very hungry as I never ate at the airport after being picked up by the bus from the hotel. There was one worker in the cafe to serve us all and I had a problem with my knee so couldn’t walk as quickly so ended up not getting food. Not your problem but still I was very hungry. An attendant finally gave me some hot water which I requested. It’s the first time I’ve ever felt the class distinction while travelling.

Boarding procedures were a gong show. Everyone was confused and AC staff were very rude and impatient when people were confused about boarding zones