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Cons: The comfort and the food

Pros: Not much

Cons: Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats.

Cons: Lufthansa is a bad airline. They are always late. Their service sucks.

Pros: The leg space was great for economy class. There was room for bags in the overhead. The movie selection was great.

Cons: Boarding via bus.... first bus had kids, business class, and people who needed help. Second bus had everyone else. Both waited on the tarmac for the plane to be ready and both busses opened the doors at the same time. The families were swamped while trying to load the plane with kids in tow.

Pros: Comfortable flight.

Cons: Food and entertainment options.

Pros: Crew was helpful

Cons: 3hrs late

Pros: Great crew. Friendly and responsive.

Cons: Nothing

Pros: This flight had significantly less turbulence than my flight to Melbourne

Cons: The headphone jack to watch movies was broken so I wasn’t able to watch anything over the 14 hour flight. This was especially frustrating because I had to pay for my seat selection and I assumed all of your seats would be in working order.

Cons: The seats were too narrow and uncomfortable

Pros: crew was very nice

Cons: entertainment system malfunction needed a long time to reboot

Pros: Great food, great service!

Cons:

Pros: Crew very friendly and accommodating.

Pros: Fast boarding and great entertainment.

Cons: Food was sparse and water hard to come by. The ability of passengers in front to deeply recline their seats made the flight uncomfortable and claustrophobic.

Pros: New plane

Cons: Everything else

Pros: Great crew. Friendly and responsive.

Cons: Nothing

Pros: ENTERTAINMENT. ONE STAFF MEMBER DID HER BEST TO LOOK AFTER ME DUE TO THE TERRIBLE SEATING ISSUES.

Cons: I REQUESTED AND WAS GIVEN A WINDOW EXIT SEAT AS I AM TALL. THE SEAT HAD NO WINDOW AND HAD A HUGE EXIT BARRIER IN FRONT OF ME SO IT WAS VERY UNCOMFORTABLE. THE STAFF TOLD ME I HAD TO PUT MY SHOES BACK ON BECAUSE I WAS IN AN EXIT ROW. A DIFFERENT STAFF MEMBER SAID IT DIDNT MATTER

Cons: This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!

Pros: The flight was smooth and on time. The flight crew did everything alright.

Cons: Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru.

Cons: I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today...

Cons: nothing

Pros: ENTERTAINMENT. ONE STAFF MEMBER DID HER BEST TO LOOK AFTER ME DUE TO THE TERRIBLE SEATING ISSUES.

Cons: I REQUESTED AND WAS GIVEN A WINDOW EXIT SEAT AS I AM TALL. THE SEAT HAD NO WINDOW AND HAD A HUGE EXIT BARRIER IN FRONT OF ME SO IT WAS VERY UNCOMFORTABLE. THE STAFF TOLD ME I HAD TO PUT MY SHOES BACK ON BECAUSE I WAS IN AN EXIT ROW. A DIFFERENT STAFF MEMBER SAID IT DIDNT MATTER

Cons: Plane was old seats are not what you expect for the cost and being supposedly business class

Pros: NOTHING - THE TRIP WAS A NIGHTMARE AND I WILL NEVER TRAVEL WITH QANTAS AGAIN IF I CAN HELP IT. QANTAS WAS ALWAYS MY FIRST CHOICE BUT I WILL GO THE LONG WAY ROUND TO AVOID CREW & CONDITIONS LIKE THAT AGAIN. NO PILLOW,BLANKET OR TOILET PACK AND THEY RAN OUT OF FOOD. I WILL TELL EVERYONE ABOUT THIS!

Cons: Dark haired male crew member extremely rude except to two in row I58 & J58 who got 5 beers before departure,Food before everyone else, a gift pack from 1st class given before landing. I was refused extra bottled water. No entertainment the whole flight, Loud buzzing in galley 60H entire trip.

Pros: Crew was helpful

Cons: 3hrs late

Cons: Bole airport in Addis no place to sit and wait befor you check in

Cons: Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers.

Cons: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Pros: excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it

Cons: wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft

Cons: I don't know

Pros: Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok.

Pros: Crew was great. Flight was on time. Overall excellent experience.

Cons: On line check-in 23 hrs prior to departure is not convenient for out of town passengers travelling to B'luru to catch the flight, couldn't get internet access to do the check -in on time. 48 to 72 hr check-in window would be better.

Pros: Nothing.

Cons: Ordered special meal, did not get it so did not eat. Cabin crew unfriendly. Old aircraft so could not hear the announcements. Screen did not work. Bags took ages to come out despite being priority. BA has definitely gone downhill.

Pros: Friendly crew, new release films

Cons: Quicker boarding and better food

Cons: Delayed, twice!

Cons: Very delayed - both on takeoff and on landing

Cons: nothing

Pros: Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy.

Cons: The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping.

Pros: Food was good. Crew was kind and gracious.

Cons: Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues.

Pros: The crew

Cons: Boarding by rows and not like cows all at one time

Pros: Nothing

Cons: I was overbooked in Addis

Pros: Yes.seat was just ok but not quiet comfortable

Cons: I think Ethiopian is reasonably good.I travelled to Seattle via delhi .from delhi to sea I travelled by Ana the reason was the fare of Ethiopian (Enugu to Seattle,round trip)was much higher and also you spend 37 hours before u reach your destination,it is too long.why can't u fly to usa direct ,then

Pros: on time

Cons: they woke me up in the middle of the night to give me food..

Pros: The crew were quite homely.

Cons: The orderliness during boarding needs more work

Pros: Food was good.

Cons: Made me run from connecting flight in Sydney.

Pros: Comfortable flight.

Cons: Food and entertainment options.

Pros: Best food and flight service EVER. Loved the net leg rests, pillows, blankets, entertainment selections

Cons: Seat arms didn't fold completely back between seats.

Pros: The seat is narrow compare with other airlines.