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Cons: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Pros: Spacious business class seats, excellent meals

Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Pros: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Pros: Crew memebers

Cons: Nothing

Pros: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.

Cons: I honestly had no issues with my flight.

Pros: The crew was very professional and courteous.

Pros: Great attentive crew.

Cons: Boarding has no groups, seats are small

Pros: The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste.

Pros: Everything ran on time.

Pros: Nothing

Cons: It

Pros: Very nice crew

Cons: The boarding process, better seats, outdated entertainment system, & slow Baggage delivery .

Cons: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown

Pros: Yes

Cons: Best airline

Pros: Comfortable and Clean

Pros: the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Cons: Entertainment was mediocre food was poor and boarding process.can be better and faster.

Pros: Great Crew

Cons: It would have been better had we not had a delay of 50 Minutes

Pros: The crew was awesome u almost missed the flight but they really helped out.

Cons: The seats are uncomfortable and cramped

Cons: I could put my seat down, the button wasn’t working..

Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Pros: Nice staff

Cons: Seats are too small, I don't have space for my upper legs.

Pros: Very nice crew

Cons: The boarding process, better seats, outdated entertainment system, & slow Baggage delivery .

Pros: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval

Pros: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.

Cons: The entertainment wasn’t working initially.

Pros: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Pros: Very confusing going through security.

Cons: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Cons: No WiFi despite paying. No Kosher food despite ordering.

Pros: Only the speed of the flight. The seat was terrible! No pitch, no room, squeezed in like sardines. The crew spent most of their time hawking BA products. Embarrassing.

Cons: More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time. The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair.

Pros: Amy was absolutely amazing! She was attentive, knowledgeable, and friendly! One of the best flight attendants l have ever met.

Pros: I got back to London ahead of schedule, which was nice

Cons: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Cons: Seat didn’t recline...

Pros: Amazing aircraft! Amazing crew!

Pros: Amazing staff

Cons: Uncomfortable seats and poor entertainment systems

Pros: La tripulación excelente y nos dieron un obsequio

Pros: Crew was excellent

Cons: Food could be better and please offer drinks before you serve meals like European air lines.

Pros: The crew were very attentive and there was a large variety of in-flight entertainment.

Cons: I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth.

Pros: Crew very helpful

Cons: Punctuality

Pros: Crew and pilot great.

Cons: Toilet was dirty.

Cons: Sorry the attitude to help people after a cancelled flight is sucks,

Cons: Very long flight

Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Pros: Crew was very attentive and professional.

Cons: . The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat.

Pros: Boarding was crazy and confusing. Ground crew poor communication and rude

Pros: Nothing.

Cons: Timeliness. Cleanliness. Service. Food and drinks.

Pros: The crew were very attentive and there was a large variety of in-flight entertainment.

Cons: I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth.

Pros: Amy was absolutely amazing! She was attentive, knowledgeable, and friendly! One of the best flight attendants l have ever met.

Pros: Boarded and left on time

Cons: Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates.