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Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Pros: Seats were ok, and movie selection was ok too.

Cons: Please, offer decent food - most of the stuff we tried was not edible!

Pros: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight

Cons: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked

Pros: Ease of boarding.

Cons: Delayed an hour without a notification of how long.

Pros: Yes!

Cons: It was ok

Pros: Overall good experience.

Cons: If could have got seats of our choice.

Cons: The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better.

Pros: Crew was good and seats were comfortable.

Pros: Good service

Cons: Amazing flight

Pros: Comfortable

Cons: Need more comfortable headsets or ability to use personal earphones.

Pros: crew is very polite and thoughtful

Cons: movie options were very limited

Pros: Only fly on EVA when I go overseas. I have never had a bad experience with them, why change?

Pros: first flight was cancelled: second flight was 4 hours late so I did not get on it because I would miss connections and any later flight would put into Kiev at 1 AM... thus 3 nights with no sleep. I then cancelled.

Cons: first cancellation was understandable but everything after that was a fiasco including waiting 11 hours in Customer Service line to rebook cancelled flight.

Pros: United es la peor aerolínea nos trataron muy mal y nos cobraron exceso de equipaje sin tenerlo y casi perdemos el vuelo por su culpa

Pros: The flight was smooth.

Cons: Free snacks and tv and charging sockets

Cons: The changes of time and gates were disturbing.

Pros: Everything was great!

Cons: More dates available for reward redemption

Pros: Food was great. Service was great.

Pros: good

Cons: nothing

Pros: Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins

Cons: I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific

Pros: .

Cons: .

Pros: Comfortable

Cons: Need more comfortable headsets or ability to use personal earphones.

Pros: Good service

Cons: Amazing flight

Cons: More leg room

Cons: Extremely poor entertainment system - mostly old movies. No Bollywood movies

Cons: I booked a window seat, got a middle seat.

Pros: The plane was new and had a great feel. Pilots and crew very professional.

Pros: Hardware was excellent. One of the most comfortable First Class seats for sure.

Cons: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.

Pros: Flight was canceled.

Pros: Free upgrade to business class

Cons: Nothing

Pros: Crew was amazing but the seats were small and had very little leg room

Cons: Food service and beverages were mediocre at best

Pros: Efficient boarding and friendly crew

Pros: The flight crew was friendly. Checking in was easy.

Cons: Nothing, it was great

Pros: It seemed noise free but I think that’s because they turned all the lights off as if night time. The flight attendants were helpful when asked and friendly

Cons: The 1st 6 hours I had to keep calling for water as no one came around. More movie options.

Pros: Crew was great food was great flight was safe

Cons: More room

Pros: Service is the best

Cons: Mileage is the worst

Pros: Good food and friendly crew.

Pros: Crew was excellent

Cons: As with all airlines, seats were cramped and not enough leg room when traveling Economy

Pros: The economy cabin had less oxygen than the premium economy and better. I could not breath with the poor air circulation and had to stand in the front of the 14 hour flight to breath.

Cons: Oxygen

Pros: Yes

Cons: More movies.

Cons: I booked a window seat, got a middle seat.

Pros: Food and entertainment was great

Cons: Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever

Pros: The crew was nice and friendly, food was ok

Cons: Food should request order by the crew, rather then trolly push like an old style

Pros: Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious.

Cons: Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?

Pros: Left early and arrived early!

Cons: WiFi didn’t work

Pros: The flight was smooth.

Cons: Free snacks and tv and charging sockets

Cons: Drink service was extremely slow on this flight.

Pros: United es la peor aerolínea nos trataron muy mal y nos cobraron exceso de equipaje sin tenerlo y casi perdemos el vuelo por su culpa

Pros: Crew was amazing. But the seat could have been more comfortable.

Cons: There should have been some Indian programes/ movies. Specially some Hindi movies to watch.

Pros: Crew was outstanding, the aircraft were very comfortable as a result I arrived relaxed and ready to go!

Cons: Really everything was exemplary

Pros: It seemed noise free but I think that’s because they turned all the lights off as if night time. The flight attendants were helpful when asked and friendly

Cons: The 1st 6 hours I had to keep calling for water as no one came around. More movie options.

Pros: good

Cons: nothing

Pros: Good service

Cons: Amazing flight

Pros: Food & service on the flt was super!!

Cons: Had a baggage issue w my other airline, who had me complete a baggage report, however Eva Air did not have me complete a report, so thought that was going to be an issue getting my bag to Bali?!? We will see in a day or so?!?

Cons: It was lovely to have a meal but there was no beverage service. Not even water. It may have been because of the strike.

Pros: Just love EVA everytimes I fly

Pros: The crews were very kind and helpful.

Pros: I had a nice exit row seat so that was nice

Cons: The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long

Pros: We were seated together as a family even though we were not able to reserved any seat

Cons: Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal

Pros: Yes.