Cons: "why did they take my blanket and headphones 1 hour before we land?"
Pros: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Cons: "Less confusing controls on the equipmentl"
Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"
Pros: "In flight entertainment was excellent"
Cons: "My first flight the seat was towards the back and was smaller than others."
Pros: "A380s are good aircraft. Emirates entertainment is second to none ."
Cons: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"
Pros: "Crew were excellent"
Cons: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Pros: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Cons: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"
Pros: "Friendly staff at boarding and on flight. Very attentive."
Cons: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."
Cons: "They ran out of the selection for breakfast. The flight also departed late."
Pros: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."
Lunch Food was tasteful and had variety. Seat was comfortable. However, when I was reserving my seats during booking, the seat configuration showed was 3-3-3, but when I boarded it was a 2-4-2 configuration? Also during booking, I had also bought travel insurance together with my TG booking. However there was no confirmation of my purchase from Allianz and TG. After several emails with TG contact, sales, reservation and Allianz was i able to confirm my insurance purchase. When the policy was issued, the birth dates of me and my wife were wrongly stated and I had to go through another round of emails with Allianz to get it corrected. Otherwise any claims would be void! It was indeed not a very good booking experience!
Increase the number of available films, including variety. All other aspects were great.
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
Pros: "The crew was the best I've ever seen! Went above and beyond to make our baby comfortable."
Cons: "Nothing, it was do thoughtful!"
Pros: "We landed safely. Ultimately, that’s all that matters."
Cons: "Thai seems to be the only major airline without a transit desk in DPS, so connecting passengers have to waste hours going through immigration and customs, checking in again, then going through security and immigration all over again. Flight was fine except for this waste of 2 hours standing in lines"
Pros: "The flight was delayed (both ways) and after not having flown Thai Airways for many years, I would have thought the meaning of "TG = Tomorrow Go" has been improved to "Today Go" The boarding process literally remains back in the "stone age" compared to the total modern aviation advancements!!"
Cons: "The boarding process could and must be improved!! What's the point of having modern technology like self-automated boarding machines installed at the airport and not using them? People should be boarded by zoning instead of letting people acted like this is the last flight out of Saigon!!"
Pros: "Entertainment was good."
Cons: "Complimentary polaroid Photo taking for families or kids or couples and friends. Photo can be placed in a special thai aiways frame for memory. If this is done while the flight is preparing for take off l, its gives a great start for the trip. Gifts for kids?"
Cons: "Ground staff at the airport, like wheel chair workers, others were rude. I thought that Thai people are humble, but my experience with them was horrible. I will advice not to travel thru Thailand."
Pros: "The made it easy to travel with a young child"
Pros: "Thai are so dependable and such lovely service. Nothing is too much."
Cons: "N/A"
Transit time could be 15 min longer atleast. It was right on the dot to boarding time. Giving minimal time to do shopping
Pros: "it would be a lie to say i liked anything"
Cons: "everything by alot"
Pros: "Seat are too narrow, leg room was ok, plane temperature was too warm."
Cons: "Flight take off was delayed by almost an hour."
Pros: "It got me from a to b"
Cons: "I'm just not going to go with Etihad in the future."
Cons: "The food was of very poor quality and no alternatives. Went hungry the entire flight."
Pros: "Plane was clean especially bathroom, chairs were comfy, good entertainment options"
Cons: "It took forever to check in and board. Colombo airport is a bit disorganized. Vegetarian meal was 2 types of pasta no vegetables"
Cons: "If a flight was delayed you should arrange something to enhance the security check procedure for the passengers of connecting flight. Qatar airways had done that for the passengers."
Pros: "Seats comfortable especially when plane not too crowded of course!! Blankets large and warm."
Cons: "Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options"
Pros: "The crew were pleasant and visible."
Cons: "Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress."
Cons: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"
Pros: "Crew is excellent"
Cons: "Delays and we had to actually run for the connected flight"
Pros: "Friendly crew. Excellent check-in. Priority bags came off first."
Pros: "Seat was very comfortable and the air stewards were good"
Cons: "The entertainment system not working correctly and the food was poor"
Pros: "After the Kigali Addisababa segment this was vastly superior with a newer aircraft"
Pros: "The crew was very nice and all flight details were available and constantly updated."
Cons: "Ethiopians App for self check-in."
Pros: "The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous."
Cons: "See above"
Pros: "Flight Crew were great"
Cons: "The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are."
Pros: "Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this."
Cons: "The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful."
Pros: "Not much, actually."
Cons: "None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked."
Pros: "The flight was bigger. So didn't feel so cramped up"
Cons: "The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu"
Cons: "Poor communication about arriving— time at destination and need to stay seated at 30 minute point. Flight attendants are slow and clueless. Entertainment system is limited. Aircraft feels old."
Cons: "Entertainment system was limited with poor sound quality even in Business. Monitor is too distant in business. Food was mediocre. No announcement was made 45 minutes before landing in Tel Aviv, just an announcement at 30 minutes forbidding movement to the restroom. Tea and coffee were not offered frequently in Business even though several seats were empty and attendants were not overwhelmed. Announcements in English were confused and confusing. NO SIGNS at gate explaining 26 A was for business and 26 B was for economy and these gates were a 3 minute walk from each other. No staff to advise until finally an announcement. Lounge is ‘tired’ with limited food selections. Disappointing all around."
Cons: "Seats are not very comfortable. Flight status did not show in the seat monitors."
Cons: "Boarding at hyd is was worst. The associates were very rash n rude."
Cons: "Food wasn't good at all, so if you improve the food quality, that would be much better experience."
Cons: "Had booked wheelchair for my parents. The wheelchair staff left them in mid way on both sides. They were made to wait for almost 30 Min plus before we made a formal complaint and he came back. This is worst ever service."
Cons: "I had a business card on 01A but in the checkin I was told that the seat is no serviceable They gave a 17C economy seat and promised that if they will succeed to repair the seat I’ll will have my Haines seat 01A back On the gate I was told that seat 01A is ok but 01J is non serviceable bad compa"
Cons: "Leg room was poor. All the aisle and window seats were being sold at extra rates. Entertainment system was pre-historic with very limited choices. Food was bland and nothing appealing. The staff, for most part was invisible. They appeared during the serving of the meals and then vanished."
Pros: "AC was at right temperature Food was tasty Crew served well Toilets were clean and well kept"
Cons: "1. No overhead storage area beyond seat 25 until 28 as it was dumped by some stuffs by air crew 2. No storage basket in front of each each seat to place items 3. Boarding was delayed at the gates"
Pros: "Specious seat, enough leg room, friendly stuff, clean airplane in general. Boarding was quick and in time lending."
Cons: "Food was average, plug for earphones was broken."