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Pros: Nothing?

Cons: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Pros: The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable.

Cons: The food could have been better and the crew attention and assistance to the passengers.

Pros: I liked the fligth attendant

Cons: Nothing

Pros: good

Cons: nothing

Pros: Every thing was excellent. The crew was very courteous and gracious.

Cons: Unfortunately we had about a 1/2 hour delay due to congestion. Not the fault of the airline.

Pros: Crew took a while before can attend to our needs. Foods are the same choices very limited to beef and fish. Breakfast items are only cereal and porridge. We are seated behind two small kids who constantly kicking my seats.

Pros: Boarding process was all over the place. No one listened to the instructions the crew gave them. No special meal as requested as a friend of mine is vegan and allergic to several items so luckily she brought her own food on board. Crew was ok, nothing special.

Cons: The in flight movies/tv was not working. The customs situation is crazy. I appreciate the thoroughness but at points it was overboard. Constant scanning of ticket from the security "TSA" to just scanning your bags 2 feet later.

Cons: Air India will reschedule your flight and offer no customer service support. Or, actually, they will disrespect you and willfully make things harder for you if you complain or try to rectify the situation. Staff are disinvested and management are incompetent. Avoid Air India if at all possible.

Cons: Tired aircraft! Even though I’m a premium Star alliance member they still only allow one carry on. I am on a round the world business class trip and I never check luggage. I have a carry on and a small personal briefcase and was forced to check my carry on. Never again will I fly Air India.

Pros: Crew was helpful and seat was very comfortable

Cons: Entertainment system

Cons: Entertainment didn’t work, seat was broken

Cons: Bole airport in Addis no place to sit and wait befor you check in

Pros: Good selection on inflight entertainment

Cons: Lack of food choices.

Pros: The crew was amazing and the flight was smooth

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Cons: Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr.

Pros: Your crew were great.

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Pros: I liked the fligth attendant

Pros: The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable.

Cons: The food could have been better and the crew attention and assistance to the passengers.

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Pros: Nothing?

Cons: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Pros: the drinks

Cons: reduce on the spices in the food or provide different options.

Pros: The crew was great. Extremely accommodating for families.

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Pros: YES

Cons: nothing

Cons: USB connection was not working from my seat

Pros: G

Cons: G

Pros: I liked the fligth attendant

Pros: Very conformable and quiet.

Cons: Nothing very nice flight.

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Cons: Nothing

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Cons: USB connection was not working from my seat

Pros: Excellent crews

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Pros: Yes.seat was just ok but not quiet comfortable

Cons: I think Ethiopian is reasonably good.I travelled to Seattle via delhi .from delhi to sea I travelled by Ana the reason was the fare of Ethiopian (Enugu to Seattle,round trip)was much higher and also you spend 37 hours before u reach your destination,it is too long.why can't u fly to usa direct ,then

Cons: Not having to wait 3 days for my luggage

Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi