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1. One of the crew who was managing the crowd in the business class line specifically asked me if I am travelling by business class while I was standing in the business class designated line. She specifically was asking only me and no one else. Seemed to imply that I may not be aware of it and may be I don't belong there?(Based on my color?) 2. The business class seats in the aircraft was average regular economy seats with middle seat kept free.

When I bought my ticket , I bought it for a premium flex and I paid more money to get comfortable seat , but I get a basic economy seat, I need a refund for the ticket Thank you Rabeh Afli

Bought a seat in a flight that got changed out so ended up paying for a seat I would have had if I hadn't paid.

False advertising: An empty seat between 2 economy seats, then classified as “Business” is not. Thin cushion, economy-like leg room. From Lufthansa, a globally recognized and renowned carrier. Must do better.

One one boarding scanner was working to scan 400+ passengers to an Airbus 380. Food in premium economy was mediocre.

Flight was cancelled and rebooking was an hours long experience which required us to rent a cab, hotel room and fly the next day on a different airline with a much longer layover

We were charged for luggage, and our ticket was with Lufthansa and was supposed to include luggage fees. So our experience was a bit bad. Also, the flight was about 45 minutes late arriving.

This is one of the best flights i had. Good boarding, good seats , good food, and nuce stuff and clean toilets I took the Tourist upgrade and indianischer food , the best.

Upon arriving at IAH, it was informed that the luggage had not arrived. Still waiting to hear back when it will be delivered.

I think it was a United A380 plane. The trip from Munich to Denver was about 12 hours and the preferred economy seat I paid $75 for was very cramped. The crew was nice but I was so uncomfortable and getting up to walk around didn’t really help. My legs were swollen for 4 days afterward. I would think on such a long trip the seats would have more room. I would have gone 1st class but it was 3-4 times more expensive. I won’t fly anywhere far away again. My last experience with Lufthansa was great to Italy and back, but this time I could swear everything was United and not good.