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Pros: Seat confort

Cons: 2 hours delayed, even tea has to be paid

Pros: Yes

Cons: Nothing except the airport

Pros: Excellent crew

Cons: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Pros: Entertainment was good. Crew were fine.

Cons: Food was terrible.

Pros: Good flights

Cons: Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good.

Pros:

Pros: Crew, food.

Cons: Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport.

Cons: This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment.

Pros: Everything was good and easy

Pros: The person behind me didn’t have enough space so I could recline back and get comfortable

Cons: More spacial seats

Pros: Crew was generally very good.

Cons: Flight was delayed by 2 hours

Pros: Crew

Cons: My flight tickets were mess up and I had to purchase new tickets . Horrible

Pros: Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year

Cons: Maybe just change the quiche. Very dry

Pros: Excellent service from the crew and prices were good.

Cons: The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight.

Pros: Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later.

Cons: See above.

Cons: Don’t be late

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Cons: Could be better, say, like with Singapore Airlines..

Pros: Crew was great and welcoming

Cons: Some features on screen did not work, also seat handle wasnt possible to lower

Pros: At least the crew was friendly

Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Pros: Flight as such was good and smooth

Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: No delay and nice staff

Cons: Too hot inside the aircraft

Pros: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Cons: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Pros: Everything! I never knew Finnair was such a great airline.

Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Pros: Food was unusually good for airplane food

Cons: Leg room

Cons: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall

Cons: was a packed old plane. It left nearly 2 hours late without any proper explanation food was awful the service was dull. It was a very bad experience overall and checking in and making my reservation was bad because all the information BA already has about me I had to re-enter including my passport.

Cons: Weird boarding process. We all stood in lines uncomfortably for a longish time.

Pros: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Cons: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Cons: 2 н in plane, then tecnicans search and fix problems

Cons: Very bad food my options were pork and vegetarian. Chicken finished.

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Pros: Friendly crew!

Cons: I missed my international connection because flight was three hours late.

Cons: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Pros: was the seat super comfort

Cons: if the have variety of food provided will be better

Pros: Staff is nice and polite.

Cons: Need more movies choice and TV

Cons: Internet connection from Doha wasn't there,

Cons: Lots of noisy babies / young children

Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Cons: Too hot inside the aircraft

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: Slow service.

Cons: Better communication!

Cons: My entertainment stopped working mid flight. There was someone sitting behind me who was heavier and I was asked not to let my seat back. I was provided no compensation for this discomfort.

Pros: Overall good flight

Cons: Food

Cons: My luggage was lost.

Pros: Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish.

Cons: WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there.

Pros: Flight is okay when it is on time.

Cons: We arrived to our destination 12 hours late both going there and coming back due to delayed flights and missed connecting flights. Dealing with airport staff was a nightmare because the lines were long and counters were understaffed.

Pros: Comfortable seat.

Cons: It's about time Air China improved its food. China Eastern, China Southern, Hainan Air, Xiamen Air, etc., are much better.

Pros: I finally got to where I needed to be.

Cons: Try be get there on time and not have to delay from original schedule for 5 hours.

Pros: What a bad experience People who are more then 60 y old and on wheel chair can’t speak English well crew and team should take charge and handle the situation.

Cons: Quit difficult to travel on air China it was first experience At least they should nice care and show genuine hospitality and respect.