|Flights arrive in||Singapore Changi|
|Flights depart from||Taiwan|
|Flight price||S$ 219|
|Airlines||Scoot, Jetstar Asia, Malindo Air, Malaysia Airlines, AirAsia, China Airlines, Cathay Pacific, VietJet Air, EVA Air, Thai Lion Air, Cebu Pacific, Singapore Airlines, Vietnam Airlines, Philippine Airlines, XiamenAir|
Pros: check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early
Cons: equipment could use refurbishment
Pros: Affordable biz class
Cons: Really poor food and flight was delayed 2 hours both ways
Cons: Everything but the price. Worst customer service ever!!!
Pros: Singapore to Hanoi flight.
Cons: Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi.
Cons: Temperature in cabin too warm on outgoing flight
Pros: Plane was boarded quickly and left on time.
Cons: More comfortable seats.
Cons: Food can be included in the payment.
Pros: I landed
Cons: Nearly everything else
Cons: All good...your excellent button would not work...so good. Price for food a bit high. Free water would be good...
Pros: Crew were kindly , seats very comfortable
Cons: Everything was veey good
Pros: In flight meal.
Cons: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.
Pros: I have flown Malindo before and I have been happy about tbeir customer service.
Pros: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.
Pros: Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.
Pros: The staff were very kind, the seat had a great amount of leg room.
Cons: There was no alcohol on the flight.
Pros: Friendly staff
Cons: Security check at gate without priority Bagage Delivery business class
Pros: Not much
Cons: Left late with no explanation
Pros: Everything was great!
Pros: Very little.
Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.
Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.
Cons: Boarding pass and ticket did not specify terminal 2!!! Automatic check in not clear
Pros: so far so good. no complain.
Cons: short trip okay . everything great. keep up the good job.
Pros: We arrived safe
Cons: Left large with no explanation. Uncomfortable. No entertainment or free food. I mean none
Cons: Notification of delayed flight wrong.
Pros: Nice and clean aircraft
Pros: seats were full configurable, tray table very logical and space all felt useable.
Cons: the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room. IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new.
Pros: China Airlines have always been consistent in food and service. Consistency is good but the quality is not kept up as well.
Cons: The quality of food. Maybe the food is okay, the heating up of them tends to be over done.
Pros: Food, crew, handicap assistant, stewardess
Cons: No screen/tv
Pros: Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying.
Cons: The food was not great and again the seldom announcements about turbulence made this a difficult ride.
Pros: Fast and efficient boarding process. Nice selection of movies.
Cons: Seats (economy) can always be more comfortable.
Pros: Seat is small
Cons: Crew was so busy and no smile
Pros: The crew is amazing. Particularly the FA in our section was amazing.
Cons: No outlet charging for smartphone. Only USB charging was available.
Cons: short hall business class not comfortable - flight delayed as usual
Pros: Crew was amazing!!
Pros: The crew is very proactive.
Cons: I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810
Pros: Cheap fares
Cons: Late. Terrible boarding process, agents showed up 15 minutes prior to scheduled departure time, and then put a final boarding call on the message board everyone had a lineup in a long line and no rows called just first come first serve. Male flight attendants were rude.
Cons: I am an average height United States male; never have I been so restricted by seat space.
Cons: No guide telling where to find Vietjet ticket counter for check in. I missed my flight and slept on the floor. No follow up and I had to book with Vietnam Airlines with no refund or voucher. I'll only fly Vietnam Airlines in the future.
Cons: Have an error in system. I can't join the flight
Pros: Nice crew, food was not bad. Decent legroom even in the cheap seats in back
Cons: Check in was disorganized. Bad or no communications from ground staff.
Cons: The stewardesses could carry more smile when serving, a bit cold.
Pros: Good plane and friendly service on board.
Cons: Waiting 30 minutes in the morning for check-in and staff doesn't speak proper English is a no go. Expected more from the Hello Kitty plane.
Pros: Great entertainment, pretty good food.
Cons: Service was okay but nothing special.
Pros: Leg room of seats is spacious
Cons: Depart on time
Pros: Seats are comfortable. The crew was nice.
Cons: They never check passengers, if the seatbelts are on.
Cons: Very little leg room, no complimentary water or snack.
Pros: Brand new planes
Cons: Longest check in ever, even on a Monday afternoon.. you'd better be there long ago.. problem with check in : 1- not enough queues provided, 2- check in personnel is not very efficient, 3- no queuing lines, it's messy lines, 4- operation responsible is just an observer with no operational impact
Cons: The flight was a pretty good flight for budget
Cons: Extremely little leg room. Also they have sneaky charges for luggage weight. Anything over 15kg and they charge you for every extra kilogram. If you want to check in a second luggage you have to check in 4 hours ahead and you still have to pay a lot of money, and it is based on the weight of your luggage . If you don't check in 4 hours in advance and you have an extra suitcase, they charge you by the kilogram and it is ridiculously expensive. More than he cost of the entire flight! And if your flight has multiple legs, you have to pay for the extra luggage every single leg.
Cons: Why do we have to pay for the smallest snacks? On a 4 hour flight??
Cons: Its a cheap airline.what do u expect?
Pros: The plane
Cons: Be ontime
Pros: check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy.
Pros: Great customer service! Checking in was very fast!
Pros: The crew was amazing. The seat were uncomfortable
Cons: The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff.
Cons: Excellent service
Pros: Okay in general, nothing impressive
Cons: Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service.
Pros: Food was good
Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!
Cons: Delayed departure. They were slow to board flight.departed almost an hour late. There didn’t seem to be a reason for delay other than poor organization and management.
Pros: Short flight
Cons: The airport is about 40 km away from Nha Trang
Pros: Excellent service
Pros: We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean.
Cons: Boarding was behind schedule and we arrived slightly late.
Pros: Very professional crew. Plenty of in-flight entertainment options. Food was good.
Cons: Less magazines in seat pocket (there wasn’t enough room for my own stuff).
Pros: Good price. Was on time, seats were comfortable, helpful staff
Cons: No use of headphones 30 minutes before take off and arrival
Pros: The cost was cheap
Cons: There wasn't much room for someone who is 6'4''
Pros: Food are excellent. Legroom is good for a budget airlines. Crew are nice
Cons: Everything but the price. Worst customer service ever!!!
Pros: Pleasant flight. Did not have any food but there were many options.
Cons: Having some sort of on board entertainment would have been nice. The A320 had none.
Pros: Crew very efficient, seating comfortable compared to other Spore-KL Budget flights.
Cons: If the flight was on time!
Pros: I learned what a low cost airline is. I traveled no problem in Eva air from Seoul to Taipei with 1 check in bag at 20kg and two carry on bags 10kg and 5kg. To my surprise Jetstar Asia requires you to purchase your check in separately from your ticket. Furthermore you can only carry on 7kg. I ended up having to pay 1400 TSD to check at 15kg. Then 600 TSD per kg after that because I had to check in two bags or I was over the 7kg allotted carry on. I ended up paying an extra $286 for bags. I will never ever ever purchase another ticket from this airlIne ever again.
Cons: the flight brought me to Singapore as I paid for. Except it's like I paid for two flights. Either way I learned what a low cost airline is.
Cons: Boarding was delayed and the flight overall was delayed. Before we boarded, everyone's bags were unnecessarily searched (why is that necessary when we went through security already?).
Cons: Food, be ontime, inflight entertainment
Pros: Nice flight attendant. Alcohol included.
Cons: Snack choices. More tea and coffee
Pros: Flight itself was great, but my luggage was lost in transit and staff have been very unhelpful in getting it back to me.
Cons: Better way to deal with lost luggage, and they need to automatically deliver it to our address instead of tell us that we need to go back to the airport to pick it up ourselves. It’s been a huge hassle.
Pros: Crew was amazing
Pros: I loved the space in Business class. It was comfortable and great for sleeping.
Cons: The movies in the entertainment system were boring and the food fell short of what I would expect from business class.
Cons: Temperature in cabin too warm on outgoing flight
Pros: Can't complain
Cons: Cheaper? :) !
Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.
Pros: Nice aircraft, on time departure and arrival
Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom
Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.
Pros: Finally getting a flight the next day
Cons: My seat was given to someone even though I still had time to make the connection.
Pros: food and service
Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.
Cons: Why is my passport number wrong?
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