Find cheap flights to Denpasar Bali Ngurah Rai

Kindness of the crew

They changed the time of the morning plane with an email sent at 2am !!!

Ticket price and excellent service at the airport nd onboard

Absolutely nothing

No free water small seat shitty flight attendants. Worst flight I've ever had my knees were bruised when I got off. I'll never fly them again. Exit rows completely empty but had to pay 35$ that I didn't have to sit there I'm 195cm and they wouldn't let me sit there I hope you go out of business.

We have yet to fly.

Everything was good

Early baggage check and fast boarding. The flight was on time, too.

Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours.

Nothing

Jetstar locked us out of security. The email said we could web checkin 48 hours prior. We were in transit and left our bags at left baggage inside security so we could step outside of security to see the city since we had so much time to kill. Our itinerary stated we could web checkin at 48 hours prior. We went to check in at the counter 16 hours prior so we could re enter security and get our luggage but they wouldn't let us. The agents told us we can web checkin but didn't care at all when I said it wouldn't work. we ended up being locked outside of security all night with no way to shower or even get us a hotel room since all of our belongings were behind security and Jetstar would not check us in until 12a or 1am since our dept time was 5am. It was the worst experience I've ever had with an airline. We were miserable!! NEVER again will I fly Jetstar. That's a promise

I booked my flight only to get overcharged twice...123.80 +17.18.... :(

Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.

Nothing

Turbulence

No food, No entertainment

Food was simply awful; which is a shame for a national airline of a country known for its great cuisine. Some members of the crew were really nice, but we had one on each leg of the flight that were so rude to passengers. On the KUL-BKK leg, one male crew member was really loud and obnoxious, and on the BKK-KUL leg, one female crew member was yelling at some older passengers who were a little slow in boarding.

On time

Promo price

Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Silkair Customer Service and Food is getting from bad to worst.

great service good food enough leg room

30 minutes delay - no big deal though

When purchasing the flight I was in a hurry and failed to purchase two checked bags. Upon arrival air Asia charged us $45 US dollars per bag for failing to purchase online and surpassing the 4 hour time limit. We feel that this is a terrible policy. They would not wave the extraordinary baggage fees. Terrible policy!

We arrived at checkin to discover we had to pay for luggage and the price just before take off is crazy like $90 per bag Kayak Didn't disclose when buying tickets that there was a option to buy luggage allowance ahead - this is really bad!

Kayak's lack of transparency on hidden luggage charges and not making us buy it ahead of time cost is

Quick boarding, helpful staff

Plane is old.

Very helpful at check-in trying to work out over weight baggage problems.

Steep fees on baggage and extra fees on everything.

The boarding was perfectly organize as well as the crew members.

Ir was not available the option to recline the seat and no complimentary drinks where offer.

Extremely uncomfortable seats. Especially the head rests.

Quick boarding process

N/a

We arrived at the airport right at check in time. When we went up to check in and hand over our luggage only to find out that one piece wasn't included in ticket price, something that hasn't been made clear. My friend (who was on crutches) and I then had to go back and wait in a different line to pay $45 each per backpack. None of this was explained to us and the girl at the front was too busy on her phone looking at Facebook to be helping people. when we finally got through the plane was small, no leg room and I'm only 5'2. Limited meal options which we were charged an extra 30% through a poor exchange rate for, still fairly convinced the staff pocketed that money as it didn't say anywhere that they were going to charge that amount extra. No complimentary drink, not even water. Won't fly air Asia again. Cheap and you get what you pay for, but after that baggage charge there were definitely cheaper, better options out there.

You are booking but cancellation or communication system is not there You are all cheaters

Very expensive baggage fees. We paid over $80 for two small bags that were too heavy to carry on. This is not advertised well at all. Nothing is included. You literally have to pay $3 for a cup of water on the flight. No peanuts, no juice, no water, no bags included. I'm surprised the toilets didn't cost something.

I chose Jetstar for their price and the timing of flight. Living in Canada I was not familiar with the airline.

At check-in we were forced to pay an extra $50. to check our carryon bags as there is a ridiculous 7kg limit for an international flight. Really?! This limit should be made clear before booking, next to the flight fee. Then we watched as people entered the plane with carryon that was clearly too big and heavy to be within the limit. They had obviously checked in on-line to avoid the fees. A lesson that encourages dishonesty. Really?! Then Jetstar wanted $4. for a cup of coffee in-flight. Really! And there is no alternative, other than going without, as no drinks can be brought on board given that security check is right at the gate. Crew were friendly and professional at all times and I felt sorry for them as they are the front-line for these ridiculous policies.

I have flown JetStar a number of times on this route and a few others. $5 AUD for a cup of coffee is a bit much, especially for not great coffee. No entertainment options available on these flights. Bring your own. But all in all the schedule is good, the checkin for this flight is open early, so it is the best available option.

Having booked this flight on Kayak, the flight does not show on my account on JetStars website... This is a pain as adding extras such as luggage or selecting a seat are difficult.