Find cheap flights to Denpasar Bali Ngurah Rai (DPS)

Inhave to pay a extra bill for my luggage. In the web they didn’t mention that condition. Its not clear.

Great service, very professional. Great price and value.

Extremely uncomfortable seats. Especially the head rests.

I have never felt so uncomfortable in a plane. My knees were jammed against the seat in front of me. It was so close I was clasterphobic. Terrible experience

Early baggage check and fast boarding. The flight was on time, too.

Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours.

Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

Everything was good

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Sneaky baggage fees. Low allowed baggage weights. Charged for in flight soda.

NOTHING

Everything

Very expensive baggage fees. We paid over $80 for two small bags that were too heavy to carry on. This is not advertised well at all. Nothing is included. You literally have to pay $3 for a cup of water on the flight. No peanuts, no juice, no water, no bags included. I'm surprised the toilets didn't cost something.

On time

Had to pay more for hidden baggage fees at the airport for carry-on bags then for the cost of the flight itself. Storage bins on the plane were completely open too. Corrupt and deceitful business model

The seat I got was certainly comfortable enough.

The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL.

Food provided in Mumbai to KL flight was satisfactory.

In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder.

Overall is great

None

Food Seats cramped

We arrived at checkin to discover we had to pay for luggage and the price just before take off is crazy like $90 per bag Kayak Didn't disclose when buying tickets that there was a option to buy luggage allowance ahead - this is really bad!

Kayak's lack of transparency on hidden luggage charges and not making us buy it ahead of time cost is

Long delay..!!

The flight was on time and the food was ok

Not specifically to do with Air Asia - but the very long queue going through immigration at Denpasar could be improved dramatically

Ticket price and excellent service at the airport nd onboard

Boarding was fast and easy.

Delayed for 2 hours.

Nothing it was all bad.

The first flight in the morning should not be delayed. There was no warning and apparently this is information the gate withheld from all the passengers. If the flight is an hour later then advertise that time! I missed a boat and had to pay an extra day for a hotel. We asked several flight attendants if we could disembark before everyone, and they all said they'd help us and then we never saw them again.

I have never felt so uncomfortable in a plane. My knees were jammed against the seat in front of me. It was so close I was clasterphobic. Terrible experience

They were delayed and also flight crew was rude and not polite. Also, I think it’s very sneaky and misleading how they advertise these flights as if they’re cheap when they don’t include any baggge fees at all and they charge you crazy prices at the airport for bags.

Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

Everything was good

Early baggage check and fast boarding. The flight was on time, too.

Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours.

Nothing

Bad way to treat the passengers. And they charge you for a bag us$40 !!!

NOTHING

Everything

Everything was generally fine

They wouldn’t allow me to check in and couldn’t explain why at SIN airport. Later the lady at the airport info desk clarified it was because of possible volcanic activity in Bali. Seems like the people at jet star might of known this instead of assuming their system was broken?

On time

Had to pay more for hidden baggage fees at the airport for carry-on bags then for the cost of the flight itself. Storage bins on the plane were completely open too. Corrupt and deceitful business model

The food was good on this flight . The entertainment was good I managed to get a good sleep as well.

The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking

Friendly crew. Comfortable and quiet flight

Dinner service slow

Friendly check in staff, thingking with the customer for aeat options.

A very long queue, while only 2 counters were open.

I was surprised to board an A380 to fly from KUL to BKK

In Bangkok we had to get off on the field to board a bus

We arrived at the airport right at check in time. When we went up to check in and hand over our luggage only to find out that one piece wasn't included in ticket price, something that hasn't been made clear. My friend (who was on crutches) and I then had to go back and wait in a different line to pay $45 each per backpack. None of this was explained to us and the girl at the front was too busy on her phone looking at Facebook to be helping people. when we finally got through the plane was small, no leg room and I'm only 5'2. Limited meal options which we were charged an extra 30% through a poor exchange rate for, still fairly convinced the staff pocketed that money as it didn't say anywhere that they were going to charge that amount extra. No complimentary drink, not even water. Won't fly air Asia again. Cheap and you get what you pay for, but after that baggage charge there were definitely cheaper, better options out there.

When purchasing the flight I was in a hurry and failed to purchase two checked bags. Upon arrival air Asia charged us $45 US dollars per bag for failing to purchase online and surpassing the 4 hour time limit. We feel that this is a terrible policy. They would not wave the extraordinary baggage fees. Terrible policy!

Checked in 2.5 hrs early and my reward was they left my bag in Denpasar while I went on to Kuala Lumpur!

Nothing

AirAsia is a joke. first off there never on time. My plane left 2.5 hours late. on top of that they give you NO free anything. They charge for coke, water any drinks & snacks. Oh and your baggage has to be really light. I was charged $275 to check 2 bags. Absolutely absurd. Oh and to top that off, I've never been on a plane with smaller seats. AVOID THIS AIRLINE!!!

Great service, very professional. Great price and value.

I chose Jetstar for their price and the timing of flight. Living in Canada I was not familiar with the airline.

At check-in we were forced to pay an extra $50. to check our carryon bags as there is a ridiculous 7kg limit for an international flight. Really?! This limit should be made clear before booking, next to the flight fee. Then we watched as people entered the plane with carryon that was clearly too big and heavy to be within the limit. They had obviously checked in on-line to avoid the fees. A lesson that encourages dishonesty. Really?! Then Jetstar wanted $4. for a cup of coffee in-flight. Really! And there is no alternative, other than going without, as no drinks can be brought on board given that security check is right at the gate. Crew were friendly and professional at all times and I felt sorry for them as they are the front-line for these ridiculous policies.

Boarding was fast and easy.

Delayed for 2 hours.

Didn't check a bag, flight left on time, crew was good. Didn't buy any food onboard. I knew what to expect so everything was good!

Everything was good

Ok time

No free drink

Early baggage check and fast boarding. The flight was on time, too.

Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours.

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Nothing

Bad way to treat the passengers. And they charge you for a bag us$40 !!!

Nice crew

Checked baggage problems

Very expensive baggage fees. We paid over $80 for two small bags that were too heavy to carry on. This is not advertised well at all. Nothing is included. You literally have to pay $3 for a cup of water on the flight. No peanuts, no juice, no water, no bags included. I'm surprised the toilets didn't cost something.

The flight was fast and crew was courtious.

The seats needed a little more leg room. No wi-fi available.

The food was good on this flight . The entertainment was good I managed to get a good sleep as well.

The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking

The seat I got was certainly comfortable enough.

The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL.

Food provided in Mumbai to KL flight was satisfactory.

In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder.

Overall is great

None

Overall service

Delay, no entertainment

When purchasing the flight I was in a hurry and failed to purchase two checked bags. Upon arrival air Asia charged us $45 US dollars per bag for failing to purchase online and surpassing the 4 hour time limit. We feel that this is a terrible policy. They would not wave the extraordinary baggage fees. Terrible policy!

Long delay..!!

We arrived at the airport right at check in time. When we went up to check in and hand over our luggage only to find out that one piece wasn't included in ticket price, something that hasn't been made clear. My friend (who was on crutches) and I then had to go back and wait in a different line to pay $45 each per backpack. None of this was explained to us and the girl at the front was too busy on her phone looking at Facebook to be helping people. when we finally got through the plane was small, no leg room and I'm only 5'2. Limited meal options which we were charged an extra 30% through a poor exchange rate for, still fairly convinced the staff pocketed that money as it didn't say anywhere that they were going to charge that amount extra. No complimentary drink, not even water. Won't fly air Asia again. Cheap and you get what you pay for, but after that baggage charge there were definitely cheaper, better options out there.