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Singapore to Denpasar Bali Ngurah Rai flight information

Flights arrive in Denpasar Bali Ngurah Rai
Flights depart from Singapore
Flight price S$ 152
Airlines Jetstar, Scoot, Jetstar Asia, Malaysia Airlines, Indonesia AirAsia

Top tips for finding cheap flights to Denpasar Bali Ngurah Rai

Looking for cheap airfare to Denpasar Bali Ngurah Rai? 25% of our users found return tickets to Denpasar Bali Ngurah Rai for the following prices or less: From Singapore Changi S$ 217
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Denpasar Bali Ngurah Rai is January.
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FAQs - Booking Denpasar Bali Ngurah Rai flights

How long is the flight to Denpasar Bali Ngurah Rai?

Flights from Singapore 2h 41m

What is the cheapest flight to Denpasar Bali Ngurah Rai?

The cheapest airline ticket to Denpasar Bali Ngurah Rai from Singapore in the last 72 hours was S$ 152 return on the route Singapore to Denpasar Bali Ngurah Rai. The most popular route is Singapore to Denpasar Bali Ngurah Rai and the cheapest ticket found on this route in the last 72 hours was S$ 177 return.

Which airlines fly to Denpasar Bali Ngurah Rai?

In general from Singapore, Garuda Indonesia, SilkAir and Singapore Airlines fly the most to Denpasar Bali Ngurah Rai. The most popular route is from Singapore, and Garuda Indonesia, SilkAir & Singapore Airlines fly this route the most.

How far is Denpasar Bali Ngurah Rai airport from central Denpasar?

Bali Ngurah Rai Airport is 10 kilometres from the centre of Denpasar. View on map.

Book Cheap Denpasar Bali Ngurah Rai Plane Tickets

(Return)
Airports
Origin
Singapore
S$ 152
only
S$ 152
Destination
Denpasar
S$ 152
only
S$ 152
Mon, 19 Nov
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 40m
Thu, 22 Nov
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 40m
S$ 152
Trip: 4 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 26 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
SIN
DPS
Mediocre 3.0

I have never felt so uncomfortable in a plane. My knees were jammed against the seat in front of me. It was so close I was clasterphobic. Terrible experience

SIN
DPS
Excellent 10.0

Great service, very professional. Great price and value.

SIN
DPS
OK 4.3

To be fair, my flight was only about three hours so no food was served. It was a small, older plane. No entertainment available. Flight was delayed by 40 minutes. Didn't pay for checked bags

Boarding process was like cattle herding. No organization at all. I did appreciate the flight attendants efforts to seat everyone quickly so we could take off.

SIN
DPS
Good 6.0

The boarding was perfectly organize as well as the crew members.

Ir was not available the option to recline the seat and no complimentary drinks where offer.

SIN
DPS
Excellent 8.0

I chose Jetstar for their price and the timing of flight. Living in Canada I was not familiar with the airline.

At check-in we were forced to pay an extra $50. to check our carryon bags as there is a ridiculous 7kg limit for an international flight. Really?! This limit should be made clear before booking, next to the flight fee. Then we watched as people entered the plane with carryon that was clearly too big and heavy to be within the limit. They had obviously checked in on-line to avoid the fees. A lesson that encourages dishonesty. Really?! Then Jetstar wanted $4. for a cup of coffee in-flight. Really! And there is no alternative, other than going without, as no drinks can be brought on board given that security check is right at the gate. Crew were friendly and professional at all times and I felt sorry for them as they are the front-line for these ridiculous policies.

Thu, 25 Oct
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 35m
Wed, 31 Oct
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 40m
S$ 155
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 11 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.6
SIN
SGN
Excellent 8.0

boarding is thru gate and not tarmac

food are expensive.

SIN
ATH
Mediocre 3.6

I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

SIN
DPS
Good 7.3

Early baggage check and fast boarding. The flight was on time, too.

Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours.

SIN
KUA
Excellent 8.6

The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

SYD
SIN
OK 5.0

Crew on Singapore airlines were very helpful, friendly and accommodating.

They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

Sun, 18 Nov
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 50m
Thu, 22 Nov
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 40m
S$ 161
Trip: 5 days
Overall 5.6 OK
Based on 46 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
4.9
Food
5.3
SIN
DPS
Good 6.3

Everything was generally fine

They wouldn’t allow me to check in and couldn’t explain why at SIN airport. Later the lady at the airport info desk clarified it was because of possible volcanic activity in Bali. Seems like the people at jet star might of known this instead of assuming their system was broken?

SIN
DPS
Mediocre 3.6

Very expensive baggage fees. We paid over $80 for two small bags that were too heavy to carry on. This is not advertised well at all. Nothing is included. You literally have to pay $3 for a cup of water on the flight. No peanuts, no juice, no water, no bags included. I'm surprised the toilets didn't cost something.

SIN
DPS
Mediocre 2.0

NOTHING

Everything

SIN
DPS
Good 6.3

The flight was fast and crew was courtious.

The seats needed a little more leg room. No wi-fi available.

SIN
DPS
Mediocre 3.6

On time

Had to pay more for hidden baggage fees at the airport for carry-on bags then for the cost of the flight itself. Storage bins on the plane were completely open too. Corrupt and deceitful business model

Wed, 24 Oct
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
7h 25m
Sun, 28 Oct
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
13h 50m
S$ 168
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1,127 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.5
Entertainment
6.9
Food
6.6
KUL
NRT
Excellent 8.0

Brand new A350!

Hmm, nothing really. Lucky I was not in a hurry..

KUL
AKL
Excellent 8.6

The food was good on this flight . The entertainment was good I managed to get a good sleep as well.

The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking

BOM
KUL
Good 6.0

Food provided in Mumbai to KL flight was satisfactory.

In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder.

CGK
KUL
OK 5.3

Friendly check in staff, thingking with the customer for aeat options.

A very long queue, while only 2 counters were open.

BKK
KUL
Excellent 8.0

Friendly crew. Comfortable and quiet flight

Dinner service slow

Sun, 11 Nov
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 45m
Wed, 14 Nov
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 35m
S$ 172
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 34 reviews
Boarding
6.6
Comfort
6.4
Crew
7.2
Entertainment
5.2
Food
5.8
SIN
DPS
Mediocre 2.0

Nothing

AirAsia is a joke. first off there never on time. My plane left 2.5 hours late. on top of that they give you NO free anything. They charge for coke, water any drinks & snacks. Oh and your baggage has to be really light. I was charged $275 to check 2 bags. Absolutely absurd. Oh and to top that off, I've never been on a plane with smaller seats. AVOID THIS AIRLINE!!!

SIN
DPS
Good 7.6

Kindness of the crew

They changed the time of the morning plane with an email sent at 2am !!!

SIN
DPS
Excellent 8.0

Quick boarding process

N/a

DPS
PER
Excellent 8.0

The flight was on time and the food was ok

Not specifically to do with Air Asia - but the very long queue going through immigration at Denpasar could be improved dramatically

CGK
KUL
Excellent 8.3

Overall service

Delay, no entertainment

Mon, 12 Nov
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 40m
Thu, 22 Nov
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 40m
S$ 153
Trip: 11 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 26 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
SIN
DPS
Excellent 8.0

I chose Jetstar for their price and the timing of flight. Living in Canada I was not familiar with the airline.

At check-in we were forced to pay an extra $50. to check our carryon bags as there is a ridiculous 7kg limit for an international flight. Really?! This limit should be made clear before booking, next to the flight fee. Then we watched as people entered the plane with carryon that was clearly too big and heavy to be within the limit. They had obviously checked in on-line to avoid the fees. A lesson that encourages dishonesty. Really?! Then Jetstar wanted $4. for a cup of coffee in-flight. Really! And there is no alternative, other than going without, as no drinks can be brought on board given that security check is right at the gate. Crew were friendly and professional at all times and I felt sorry for them as they are the front-line for these ridiculous policies.

SIN
DPS
OK 4.0

Inhave to pay a extra bill for my luggage. In the web they didn’t mention that condition. Its not clear.

SIN
DPS
Excellent 10.0

Great service, very professional. Great price and value.

SIN
DPS
OK 4.0

Extremely uncomfortable seats. Especially the head rests.

SIN
DPS
Mediocre 3.0

I have never felt so uncomfortable in a plane. My knees were jammed against the seat in front of me. It was so close I was clasterphobic. Terrible experience

Sun, 4 Nov
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 35m
Thu, 8 Nov
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 40m
S$ 159
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 11 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.6
SIN
DPS
OK 4.6

The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later.

SIN
DPS
Good 7.3

Early baggage check and fast boarding. The flight was on time, too.

Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours.

KUA
SIN
Good 6.0

Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

SIN
DPS
Excellent 10.0

Everything was good

SIN
TPE
Good 7.6

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Sun, 14 Oct
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 45m
Tue, 23 Oct
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 45m
S$ 166
Trip: 10 days
Overall 5.6 OK
Based on 46 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
4.9
Food
5.3
SIN
DPS
Good 6.3

Everything was generally fine

They wouldn’t allow me to check in and couldn’t explain why at SIN airport. Later the lady at the airport info desk clarified it was because of possible volcanic activity in Bali. Seems like the people at jet star might of known this instead of assuming their system was broken?

SIN
DPS
Mediocre 3.3

Sneaky baggage fees. Low allowed baggage weights. Charged for in flight soda.

SIN
DPS
Mediocre 2.0

NOTHING

Everything

SIN
DPS
Mediocre 3.6

Very expensive baggage fees. We paid over $80 for two small bags that were too heavy to carry on. This is not advertised well at all. Nothing is included. You literally have to pay $3 for a cup of water on the flight. No peanuts, no juice, no water, no bags included. I'm surprised the toilets didn't cost something.

SIN
DPS
Mediocre 3.6

On time

Had to pay more for hidden baggage fees at the airport for carry-on bags then for the cost of the flight itself. Storage bins on the plane were completely open too. Corrupt and deceitful business model

Fri, 26 Oct
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
11h 50m
Mon, 29 Oct
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
5h 15m
S$ 168
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1,127 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.5
Entertainment
6.9
Food
6.6
KUL
NRT
Excellent 8.0

Brand new A350!

Hmm, nothing really. Lucky I was not in a hurry..

KUL
AKL
OK 5.3

The seat I got was certainly comfortable enough.

The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL.

BOM
KUL
Good 6.0

Food provided in Mumbai to KL flight was satisfactory.

In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder.

KUL
HKG
Excellent 10.0

Overall is great

None

AKL
KUL
Good 6.0

Food Seats cramped

Mon, 17 Dec
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 45m
Fri, 21 Dec
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 35m
S$ 172
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 34 reviews
Boarding
6.6
Comfort
6.4
Crew
7.2
Entertainment
5.2
Food
5.8
SIN
DPS
Mediocre 2.0

Nothing

AirAsia is a joke. first off there never on time. My plane left 2.5 hours late. on top of that they give you NO free anything. They charge for coke, water any drinks & snacks. Oh and your baggage has to be really light. I was charged $275 to check 2 bags. Absolutely absurd. Oh and to top that off, I've never been on a plane with smaller seats. AVOID THIS AIRLINE!!!

SIN
DPS
OK 4.3

We arrived at checkin to discover we had to pay for luggage and the price just before take off is crazy like $90 per bag Kayak Didn't disclose when buying tickets that there was a option to buy luggage allowance ahead - this is really bad!

Kayak's lack of transparency on hidden luggage charges and not making us buy it ahead of time cost is

CGK
KUL
Mediocre 3.0

Long delay..!!

DPS
PER
Excellent 8.0

The flight was on time and the food was ok

Not specifically to do with Air Asia - but the very long queue going through immigration at Denpasar could be improved dramatically

SIN
DPS
Excellent 10.0

Ticket price and excellent service at the airport nd onboard

Tue, 9 Oct
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 40m
Wed, 17 Oct
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 45m
S$ 157
Trip: 9 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 26 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
SIN
DPS
Good 7.0

Neat and clean planes , comfortable & on time

Very cold inside the cabin , they make it so , why I don’t understand

SIN
DPS
Good 6.0

Boarding was fast and easy.

Delayed for 2 hours.

SIN
DPS
Mediocre 2.0

Nothing it was all bad.

The first flight in the morning should not be delayed. There was no warning and apparently this is information the gate withheld from all the passengers. If the flight is an hour later then advertise that time! I missed a boat and had to pay an extra day for a hotel. We asked several flight attendants if we could disembark before everyone, and they all said they'd help us and then we never saw them again.

SIN
DPS
Mediocre 3.0

I have never felt so uncomfortable in a plane. My knees were jammed against the seat in front of me. It was so close I was clasterphobic. Terrible experience

SIN
DPS
Mediocre 2.0

They were delayed and also flight crew was rude and not polite. Also, I think it’s very sneaky and misleading how they advertise these flights as if they’re cheap when they don’t include any baggge fees at all and they charge you crazy prices at the airport for bags.

Sat, 13 Oct
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 40m
Wed, 17 Oct
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 45m
S$ 164
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 11 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.6
SGN
SIN
Good 7.0

Ok time

No free drink

KUA
SIN
Good 6.0

Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

SIN
KUA
Excellent 8.6

The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

SIN
DPS
Excellent 10.0

Everything was good

SIN
DPS
Good 7.3

Early baggage check and fast boarding. The flight was on time, too.

Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours.

Thu, 22 Nov
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 50m
Thu, 29 Nov
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 40m
S$ 168
Trip: 8 days
Overall 5.6 OK
Based on 46 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
4.9
Food
5.3
SIN
DPS
Mediocre 3.6

Very expensive baggage fees. We paid over $80 for two small bags that were too heavy to carry on. This is not advertised well at all. Nothing is included. You literally have to pay $3 for a cup of water on the flight. No peanuts, no juice, no water, no bags included. I'm surprised the toilets didn't cost something.

SIN
DPS
Mediocre 2.0

Nothing

Bad way to treat the passengers. And they charge you for a bag us$40 !!!

SIN
DPS
Mediocre 2.0

NOTHING

Everything

SIN
DPS
Good 6.3

Everything was generally fine

They wouldn’t allow me to check in and couldn’t explain why at SIN airport. Later the lady at the airport info desk clarified it was because of possible volcanic activity in Bali. Seems like the people at jet star might of known this instead of assuming their system was broken?

SIN
DPS
Mediocre 3.6

On time

Had to pay more for hidden baggage fees at the airport for carry-on bags then for the cost of the flight itself. Storage bins on the plane were completely open too. Corrupt and deceitful business model

Sat, 20 Oct
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
11h 50m
Fri, 26 Oct
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
16h 05m
S$ 170
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1,127 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.5
Entertainment
6.9
Food
6.6
KUL
NRT
Excellent 8.0

Brand new A350!

Hmm, nothing really. Lucky I was not in a hurry..

KUL
AKL
Excellent 8.6

The food was good on this flight . The entertainment was good I managed to get a good sleep as well.

The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking

BKK
KUL
Excellent 8.0

Friendly crew. Comfortable and quiet flight

Dinner service slow

CGK
KUL
OK 5.3

Friendly check in staff, thingking with the customer for aeat options.

A very long queue, while only 2 counters were open.

KUL
BKK
Excellent 9.3

I was surprised to board an A380 to fly from KUL to BKK

In Bangkok we had to get off on the field to board a bus

Wed, 19 Dec
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 45m
Fri, 11 Jan
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 35m
S$ 172
Trip: 24 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 34 reviews
Boarding
6.6
Comfort
6.4
Crew
7.2
Entertainment
5.2
Food
5.8
DPS
PER
Excellent 8.0

The flight was on time and the food was ok

Not specifically to do with Air Asia - but the very long queue going through immigration at Denpasar could be improved dramatically

SIN
DPS
Mediocre 2.0

We arrived at the airport right at check in time. When we went up to check in and hand over our luggage only to find out that one piece wasn't included in ticket price, something that hasn't been made clear. My friend (who was on crutches) and I then had to go back and wait in a different line to pay $45 each per backpack. None of this was explained to us and the girl at the front was too busy on her phone looking at Facebook to be helping people. when we finally got through the plane was small, no leg room and I'm only 5'2. Limited meal options which we were charged an extra 30% through a poor exchange rate for, still fairly convinced the staff pocketed that money as it didn't say anywhere that they were going to charge that amount extra. No complimentary drink, not even water. Won't fly air Asia again. Cheap and you get what you pay for, but after that baggage charge there were definitely cheaper, better options out there.

SIN
DPS
Mediocre 2.0

When purchasing the flight I was in a hurry and failed to purchase two checked bags. Upon arrival air Asia charged us $45 US dollars per bag for failing to purchase online and surpassing the 4 hour time limit. We feel that this is a terrible policy. They would not wave the extraordinary baggage fees. Terrible policy!

DPS
KUL
OK 4.6

Checked in 2.5 hrs early and my reward was they left my bag in Denpasar while I went on to Kuala Lumpur!

SIN
DPS
Mediocre 2.0

Nothing

AirAsia is a joke. first off there never on time. My plane left 2.5 hours late. on top of that they give you NO free anything. They charge for coke, water any drinks & snacks. Oh and your baggage has to be really light. I was charged $275 to check 2 bags. Absolutely absurd. Oh and to top that off, I've never been on a plane with smaller seats. AVOID THIS AIRLINE!!!

Mon, 22 Oct
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 40m
Thu, 25 Oct
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 45m
S$ 159
Trip: 4 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 26 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
SIN
DPS
OK 4.3

To be fair, my flight was only about three hours so no food was served. It was a small, older plane. No entertainment available. Flight was delayed by 40 minutes. Didn't pay for checked bags

Boarding process was like cattle herding. No organization at all. I did appreciate the flight attendants efforts to seat everyone quickly so we could take off.

SIN
DPS
Excellent 10.0

Great service, very professional. Great price and value.

SIN
DPS
Excellent 8.0

I chose Jetstar for their price and the timing of flight. Living in Canada I was not familiar with the airline.

At check-in we were forced to pay an extra $50. to check our carryon bags as there is a ridiculous 7kg limit for an international flight. Really?! This limit should be made clear before booking, next to the flight fee. Then we watched as people entered the plane with carryon that was clearly too big and heavy to be within the limit. They had obviously checked in on-line to avoid the fees. A lesson that encourages dishonesty. Really?! Then Jetstar wanted $4. for a cup of coffee in-flight. Really! And there is no alternative, other than going without, as no drinks can be brought on board given that security check is right at the gate. Crew were friendly and professional at all times and I felt sorry for them as they are the front-line for these ridiculous policies.

SIN
DPS
Good 6.0

Boarding was fast and easy.

Delayed for 2 hours.

SIN
DPS
Excellent 8.0

Didn't check a bag, flight left on time, crew was good. Didn't buy any food onboard. I knew what to expect so everything was good!

Mon, 1 Oct
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 40m
Thu, 18 Oct
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 45m
S$ 166
Trip: 18 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 11 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.6
HKT
SIN
OK 5.6

Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them

SIN
DPS
Excellent 10.0

Everything was good

SGN
SIN
Good 7.0

Ok time

No free drink

SIN
DPS
Good 7.3

Early baggage check and fast boarding. The flight was on time, too.

Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours.

SIN
TPE
Good 7.6

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Tue, 13 Nov
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 50m
Sat, 24 Nov
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 40m
S$ 170
Trip: 12 days
Overall 5.6 OK
Based on 46 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
4.9
Food
5.3
SIN
DPS
Excellent 8.0

Comfortable plush seats

No beverage or water service Tiny plane Rattling in plane

SIN
DPS
Mediocre 2.0

Nothing

Bad way to treat the passengers. And they charge you for a bag us$40 !!!

SIN
DPS
OK 4.0

Nice crew

Checked baggage problems

SIN
DPS
Mediocre 3.6

Very expensive baggage fees. We paid over $80 for two small bags that were too heavy to carry on. This is not advertised well at all. Nothing is included. You literally have to pay $3 for a cup of water on the flight. No peanuts, no juice, no water, no bags included. I'm surprised the toilets didn't cost something.

SIN
DPS
Good 6.3

The flight was fast and crew was courtious.

The seats needed a little more leg room. No wi-fi available.

Wed, 21 Nov
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
6h 05m
Sat, 24 Nov
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
7h 25m
S$ 170
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1,127 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.5
Entertainment
6.9
Food
6.6
AKL
KUL
Good 6.0

Food Seats cramped

KUL
AKL
Excellent 8.6

The food was good on this flight . The entertainment was good I managed to get a good sleep as well.

The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking

KUL
AKL
OK 5.3

The seat I got was certainly comfortable enough.

The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL.

BOM
KUL
Good 6.0

Food provided in Mumbai to KL flight was satisfactory.

In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder.

KUL
HKG
Excellent 10.0

Overall is great

None

Tue, 1 Jan
SIN
Singapore Changi
DPS
Denpasar Bali Bali Ngurah Rai
2h 45m
Mon, 28 Jan
DPS
Denpasar Bali Bali Ngurah Rai
SIN
Singapore Changi
2h 40m
S$ 172
Trip: 28 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 34 reviews
Boarding
6.6
Comfort
6.4
Crew
7.2
Entertainment
5.2
Food
5.8
DPS
PER
Excellent 8.0

The flight was on time and the food was ok

Not specifically to do with Air Asia - but the very long queue going through immigration at Denpasar could be improved dramatically

CGK
KUL
Excellent 8.3

Overall service

Delay, no entertainment

SIN
DPS
Mediocre 2.0

When purchasing the flight I was in a hurry and failed to purchase two checked bags. Upon arrival air Asia charged us $45 US dollars per bag for failing to purchase online and surpassing the 4 hour time limit. We feel that this is a terrible policy. They would not wave the extraordinary baggage fees. Terrible policy!

CGK
KUL
Mediocre 3.0

Long delay..!!

SIN
DPS
Mediocre 2.0

We arrived at the airport right at check in time. When we went up to check in and hand over our luggage only to find out that one piece wasn't included in ticket price, something that hasn't been made clear. My friend (who was on crutches) and I then had to go back and wait in a different line to pay $45 each per backpack. None of this was explained to us and the girl at the front was too busy on her phone looking at Facebook to be helping people. when we finally got through the plane was small, no leg room and I'm only 5'2. Limited meal options which we were charged an extra 30% through a poor exchange rate for, still fairly convinced the staff pocketed that money as it didn't say anywhere that they were going to charge that amount extra. No complimentary drink, not even water. Won't fly air Asia again. Cheap and you get what you pay for, but after that baggage charge there were definitely cheaper, better options out there.

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