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Pros: The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly.

Cons: Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom.

Pros: Reliable airline.

Cons: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Pros: The crew was friendly

Cons: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Pros: Flight time shorter than scheduled. Food good. Crew great.

Cons: Somewhat limited recent release movies compared to Emirates.

Cons: I think the food in our flight was not that good..

Cons: The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!

Pros: Super friendly crew. Enough food and drink.

Pros: The crew was amazing and delightful

Cons: The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians.

Pros: Entertainment was good. Crew were fine.

Cons: Food was terrible.

Cons: Delay delay delay and i have to stay in hotel

Pros: Seats were comfortable but space was narrow

Cons: Please give space between front and back seats

Pros: None

Cons: None hate the experience

Pros: Crew was amazing. Good food. Comfortable seats

Cons: Music options along with the movies

Pros: Crew was particularly lively and friendly. The chocolates were awesome

Cons: No entertainment throughout

Pros: Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat.

Cons: Crew was not particularly friendly....almost downright rude at times

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Pros: Punctuality

Pros: The flight was deleyed and they lost my baggage.

Pros: Everything went fast and smoothly.

Cons: Food/snacks - little bit more

Cons: Tight seat places. No food unless paid for.

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Pros: I liked the fligth attendant

Pros: Seats small uncomfortable

Cons: Bigger seats.

Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

Pros: Just good overall. Beats any American carrier (which is not saying too much!).

Cons: Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!

Pros: attentive and polite flight attendants

Cons: The flights got delayed. One of the flights got delayed without a notice in advance.

Pros: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Cons: Replace worn out seats.

Cons: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel

Cons: Flight delay announcement could have been made much earlier

Pros: the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all.

Cons: the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum.

Pros: On time

Cons: Everything. Bad business class food. Old movies. No inflight service.

Pros: meal

Pros: At least the crew was friendly

Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Pros: Everything

Cons: None

Cons: Very bad food my options were pork and vegetarian. Chicken finished.

Cons: This flight was cancelled

Pros: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Cons: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Cons: Got a flight delayed and missed my connection. Had to wait >12hrs for next flight

Cons: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Pros: It's ok for business class. Crew and boarding is Pro smooth.

Cons: Entertainment options are limited. Food could be better considering its business class.

Pros: The flight was on time. Food was reasonable.

Cons: A bit more leg-room and there is some scope for improvement in the food. Also, the entertainement could have more south Indian content and also allow to access entertainement for more time.

Cons: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?

Cons: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.

Pros: Very cramped seats

Cons: Nothing

Cons: I think the food in our flight was not that good..

Pros: The staff was amazing

Pros: Departed and arrived on time

Cons: Stop the sardine can treatment of passangers

Cons: The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight.

Cons: Things were very scratched

Cons: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Pros: Yes

Cons: Nothing except the airport

Pros: Friendly crew!

Pros: Standard

Cons: Food/drinks extra cost, seat was broken and uncomfortable. Flight delayed and caused me to miss my int’l connection.