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Cons: The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami

Pros: Crews were excellent. Luggage came out very fast. Flight was very comfortable.

Cons: Internet connection at airport and lounge is not good

Pros: Everything

Cons: They are the best and air Canada should learn from them

Cons: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Pros: seat not comfortable

Cons: more drinks along the way

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Cons: Third world airline have absolutely nothing good to say about the flight.Dirty airplane horrible food,lazy crew and this was business class

Pros: Food, service (at lounge, gate, and onboard, especially onboard), clean and comfortable flight. I slept for six of seven hours on one leg and twelve of thirteen in the next!

Pros: Yes.

Cons: Better sound while watching movies. The flight was overall very satisfying.

Cons: There was cigarette smoke in the aircraft.

Pros: very nice crew

Cons: my bagfage was lost

Pros: Great airline

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: The crew was fun, informed, and very helpful.

Cons: The seat, the entertainment, the headphone jack, the food.

Pros: Awfull!!

Pros: The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable.

Cons: Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left.

Pros: Seat comfort.

Cons: Food selection.

Pros: On time

Cons: Free bags under Corbin

Cons: A better breakfast...

Pros: The crew was nice

Cons: We were boarding later than expected Which caused some stress with connection flight

Pros: Flight as such was good and smooth

Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Pros: Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious.

Cons: Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?

Pros: Everything was great ❣️

Cons: ✨Nothing ✨

Pros: Crew was excellent. Entertainment choices were excellent.

Cons: One both flight my food preference was gone before I could choose.

Pros: Was pleasantly upgraded from Economy to Business.

Pros: nice crew on the Rome to US leg

Cons: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’

Pros: Good flight. Crew was nice.

Cons: Better entertainment

Pros: All was well but missed my bag and one opened

Cons: Missed my baggage and one was opened and wrapping removed

Pros: Peu de place pour les jambes Équipage très sympa

Cons: Plus de place pour les jambes mais vol rapide donc Ok

Pros: The customer service rep from the United at the check-in was awesome.

Cons: I bought my ticket from justfly.com. My vegan food choice did not feed into Air China. I had no food.

Pros: Excellent crew. They were looking out for the passenger comfort.

Cons: I had a delay in my original flight coming home which caused me to miss my connection from Beijing back to New York. I as well as my fellow passengers received absolutely NO assistance from ground Air China crew either in Ulaanbaatar or in Beijing.

Pros: The crew was amazing - so helpful and so accommodating

Pros: Very friendly crew and ground staff. Excellent food onboard, great entertainment system, and it was easy to get some rest. The business class layout is ideal when traveling with a companion.

Cons: The seats feel a little cramped due to limited stowage space and a fairly narrow legrest. Lounge in Beijing lacked air conditioning.

Pros: The crew were all nice.

Cons: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Pros: Flight space was quite empty in my section so that was AMAZING. Crew was lovely and helped with a few requests for myself and travel companions. Very good selection on tv and movies and the refurbished aircraft was very comfortable for me on this flight. Probably helps having seat to self.

Cons: Nothing on this occasion

Cons: Very tight seating in the double decker near the rear particularly for a six hour flight. Food and drink were very good and check -in clerk got us on an earlier flight. Only complaint really was the lack of any leg room.

Pros: Food

Cons: Organization

Pros: Crew pleasant and friendly

Cons: The food is terrible. Selection of beverages and meals very limited.

Cons: Couldn't reach airline by phone to change my flight. After several attempts and an hour on hold they disconnected. Website won't help. Air China isn't a reliable airline.

Pros: The kind crew

Cons: Same meal three times in a row. The flight had to return three hours into the flight. I would like a refund

Cons: got crushed here at airport. There was a lot of people here at 5am. No one was at the ticket counter and all check-ins were automated. So no staff available at ticket counter. The auto system didn’t recognize my passport with the ticket. Then I had to go to duty manager who was not helpful.

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Cons: Room temperature control should be better.

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Cons: The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew

Cons: Pre boarding at the gate was slightly chaotic

Pros: Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Cons: Nothing on this occasion.

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Pros: Efficient airline, friendly staff.

Cons: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Pros: The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!

Pros: Nothing

Cons: Respect human and fix the air conditioning

Pros: 拿不到行李，需要等下一班飞机

Cons: 拿不到行李，需要等待下一班飞机

Pros: Crew pleasant and friendly

Cons: The food is terrible. Selection of beverages and meals very limited.

Pros: Good crews!

Cons: I’m still at the airport. I haven’t gotten back to my final destination yet. The first flight got delayed and the second one left. Everything got messed up.

Pros: Crew members, especially Cooper Pan, were excellent, friendly, thorough, accommodating. I felt like a special customer on this flight! Food was very good, and I appreciated the options of different meals. Also very little turbulence. Thank you, Air China!