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Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Pros: nothing really

Cons: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Pros: very nice crew

Cons: my bagfage was lost

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Great airline

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: Every thing. Was good

Cons: The seat’s

Pros: Screen.

Cons: Attentiveness of crew member . Movie selection could be better

Pros: Overall good for economy.

Cons: Nothing really. Perhaps the food.

Pros: Nice and attentive crew.

Cons: Seats not comfortable in premier economy.

Cons: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.

Pros: Quick boarding, comfortable seating. Great food!

Cons: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.

Pros: Not much, seats are super uncomfortable

Cons: Better code sharing with KLM

Cons: Offer water or soft drink without buying it.

Pros: The flight was relatively on time and the crew was nice

Cons: The food was not the British Airways high quality

Cons: Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight.

Cons: My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver

Cons: Outstanding

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

Pros: Crew was awesome.

Cons: I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines

Cons: Qatar Airways... Never to expect more

Pros: The crew was very attentive and professional

Cons: Food wasn't great

Cons: Internet connection at airport and lounge is not good

Pros: My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight

Pros: BA cancelled my flight, but did offer an alternate on Lufthansa on same day,

Cons: Being notified of the cancellation, instead of accidentally finding out about it. Very poor or lack of communication regarding cancellation due to pilots' strike.

Pros: Super great crew and super great seats

Cons: Nothing! It was great!

Cons: Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight.

Cons: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

Cons: Busted infotainment screen. A perfunctory apology was offered after the flight had landed. None of the crew had any level of proficiency in English and shied from interacting with non-Chinese passengers. And finally, 10-abreast seating on the Boeing 777 is a nightmare.

Cons: Crew speaks only a couple of words in English. Never flying China Eastern again.

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Pros: Friendly crew, fast flight, plenty of overhead storage

Cons: Better entertainment

Pros: Crew was nice. Seat was broken for recliner.

Cons: Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process.

Pros: Everything

Cons: They are the best and air Canada should learn from them

Pros: Crew is good. Flight got delayed

Cons: Food is good.

Pros: crew was so kind and lovely with our daughter

Cons: food was fairly rough from Doha and the wine options in economy on all flights were terrible

Pros: The crew was great and seating an entertainment options were wonderful.

Cons: Food. Other airlines in Asia have a far better selection of meals.

Pros: Staff all nice

Cons: Maintenance service could be better manage so flight delays are avoided

Pros: The crew was great, as always. Unfortunately, my seat mate was very overweight, pushing into my space. No fault of BA except that bigger seats would help the "growing" population of travelers.

Cons: Bigger seats for bigger travelers. Especially on long flights. Those of us that are less full figured would be more comfortable. Go back to the system that includes one checked bag and one carry on as included in the advertised price. I know that airlines need to be more competitive, but the ala carte for luggage is not acceptable. Instead, offer an opportunity for customers t donate to offset the carbon impact. Thanks

Pros: We got to London on time

Cons: Is an old plane with a old hard product needs to be retired or retrofitted

Cons: Be careful with this airline if you have connections with them. If you’re delayed and miss your connection, they will not help get you onto another flight. You’ll be stranded. Because of this, I had to spend about $1000 to rebook things when my itinerary fell apart because of this one miss.

Pros: Friendly crew, fast flight, plenty of overhead storage

Cons: Better entertainment

Cons: Crew speaks only a couple of words in English. Never flying China Eastern again.

Cons: Flight delay was a pain from LAX to Nanjing.

Pros: Food varieties are not that good

Cons: Make the food quality, quantity and varieties to be improved

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Amazing crew

Cons: At check in

Pros: The crew was very friendly and helpful

Cons: Longer wifi time and faster connection

Pros: Attentive and efficient

Pros: My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight

Pros: Really good

Pros: The flight was relatively on time and the crew was nice

Cons: The food was not the British Airways high quality

Pros: No

Pros: Separate lines for boarding

Cons: No transfer or ticket agents to be found to change/upgrade flight.

Pros: The staff was amazing. Took care of the flight well.

Cons: The seats that I purchased were “premium economy” the only thing premium was the price I have flown premium with other airlines and there is a difference in leg room and seat size. There was none on this flight. The seats were the same size and room as regular economy. Not what I paid for. I will never fly BA again.