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Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Cons: Your crew all need customer service and etiquette training. ASAP!

Cons: On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer

Pros: The cabin crew were excellent

Cons: Smaller que in Abu Dhabi at security

Pros: Got me from a to be

Cons: Just don't use Etihad

Pros: Lovely crew, very good entertainment system.

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Pros: Was on time! Not croweded!

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Cons: Better choice of food such as prepacked salads etc not just sandwiches

Pros: The crew was mediocre, nothing special. I asked for a extra pillow and was denied. Seats were cramped, I expected more from British Airways but comparing them to China Eastern, I found China Eastern more memorable.

Cons: I expected more from British Airlines, maybe my expectations and reality didn’t chive?

Cons: For an hour and one half flight the seats were tolerable. Anything longer than that would have been torture.

Pros: Nice friendly crew, happened to mention it was our anniversary and they kindly presented us with a glass of champagne from the posh end!

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: In flight crew were very nice and helpful

Cons: More snack option

Pros: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Cons: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Cons: Long wait at ticket counter before allowed to check-in, should allow check-in more than 2 hours before flight time. Also, boarding was late.

Cons: Entertainment is non existent. Plane is tatty.

Pros: Nothing?

Cons: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Pros: Seats comfortable. Entertainment was extensive. Food was good!

Cons: Landing was rough!

Pros: Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice.

Cons: Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly

Pros: Easy transit. Plesant crew.

Cons: Not much to add for an economy flight!

Pros: Everything was good except the Cooling

Cons: Cooling inside plane

Pros: Food and wine. Entertainment.

Cons: Sat closer to water closet. Maybe more air freshener in there.

Pros: The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding.

Cons: I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated.

Pros: Crew was very friendly and seat in KQ is super comfortable in Business.

Cons: Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags.

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Pros: Good crew, as usual with Air France.

Cons: Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes

Pros: The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early...

Cons: Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags.

Pros: Crew was solicitous.

Cons: They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat.

Pros: The Air China crew was exceptional. They made sure wheelchair service was available all of the time without a hitch. They were very compassionate

Cons: The coach seating is very tight. I wish there was more leg room.

Pros: Nothing

Cons: The cabin crew

Cons: Air China, please clean your planes, please have good options for food, please have some reasonable (not so long) transit times

Pros: Food was good! Crew spoke great English.

Cons: 6 hour plane ride with no TVs/entertainment options were unclear, and no meal from PEK-HKT. Outdated entertainment system on 11hr flight from YVR-PEK. Beijing airport was an absolute maze, we got sent in 8 different directions from the moment we got off our plane!

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Seat was not comfortable

Cons: Seats

Pros: The food

Cons: My seat wasn't working properly and wasn't comfortable.

Pros: Mediocre seats, very friendly staff.

Cons: Better food options, more comfortable seats, easier access to wi fi

Pros: very friendly crew (we were flying with two small kids) who went above and beyond to make them as comfortable and happy as possible.

Pros: La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo.

Pros: Crew excellent,food excellent,was very surprised after reading some bad reviews on the net.

Cons: Having pyjama to wear will have equalised Qatar business class.

Cons: On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer

Pros: Picked me up from home in a Mercedes! Great, efficient service

Pros: Crew was amazing and food was Delicious as compare to other airlines.

Cons: There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler.

Pros: Amenities like, Tooth Paste, Brush and Headphones.

Cons: Liquor and Wines needs Varieties.

Cons: Headphones- only one channel.

Pros: aircraft so silent

Cons: the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available...

Cons: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Pros: everything was good

Cons: Needed a bit more food :)

Pros: I was i business class and the crew were very good

Cons: nothing as it was not a long flight, only 3 hours