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Cons: Things were very scratched

Pros: Smooth flight

Cons: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Cons: Very bad food my options were pork and vegetarian. Chicken finished.

Cons: It was late

Cons: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall

Pros: It was incredibly quick!

Pros: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Cons: The seats were a little uncomfortable but to be expected on long flights.

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Pros: New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff.

Cons: Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine.

Pros: Crew was helpful, friendly, attentive.

Cons: Seats are definitely too small in both directions.

Pros: Very comfortable seat. Excellent service.

Cons: Food

Cons: Lost luggage

Pros: The crew were helpful, food was good and it was a comfortable seating with plenty of leg room.

Pros: Captains message totally unaudiable

Cons: Some entertainment and refreshments

Cons: Extremely long flight. Added a stop over at last minute. Crew doesnt care for anyone.

Pros: Boarding was a mess. Stood in line for over 90 mins. They don’t have Airport checkin kiosks. Flight delayed over 2hours without information to the passengers! Seats are beat up. Lavatories dirty within 3 hours of flying, and this was an 18hour non stop!

Cons: Please don’t book Air India

Cons: Crew members in Amsterdam were very rude and disrespectful

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Fantastic gate agents!

Cons: The food was terrible.

Cons: Flight got cancelled

Pros: Friendly crew

Cons: Can’t think of anything

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Service, food, comfort, entertainment.

Pros: Surprised to get a meal on such a short flight! Very good service.

Cons: Free wifi

Pros: Love love love this airlines! I wish the US carriers were like this!

Pros: was the seat super comfort

Cons: if the have variety of food provided will be better

Pros: Great crew and food. Nice economy class.

Pros: No WiFi in most of the flight duration

Cons: The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given.

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: Slow service.

Cons: Better communication!

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: Yes

Cons: Everything was good

Pros: Amazing crew. Great food

Pros: Crew and flight where amazing. Thank you

Pros: Food was really good and no delays. Entertainment also really good.

Cons: Can't really think about something.

Pros: Crew was nice, seats were comfortable

Cons: I enjoyed the flight

Cons: I truly enjoy this airline! No complaints

Cons: Qatar Airways are the best

Pros: Friendly crew and easy boarding

Cons: None

Cons: Boarding, restroom,

Cons: This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment.

Cons: Delayed flight and the procedures too very long.

Pros: Food

Cons: Service, boarding, entertainment system was old difficult to navigate

Pros: Entertainment is epic. Speed to get luggage and depart airport was excellent.

Cons: Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot.

Pros: Comfortable

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Pros: Crew was great and welcoming

Cons: Some features on screen did not work, also seat handle wasnt possible to lower

Pros: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Cons: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Cons: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Cons: Better drink selection

Pros: Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight

Cons: Trip was a disaster

Pros: Excellent crew

Pros: Nothing

Cons: For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts.

Pros: Fligh on time.

Cons: The food on board.

Pros: Seat was not comfortable

Cons: Seats

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class