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Pros: Good crew that did a fine job in accommodating economy customers during a two hour delay.

Cons: No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight.

Pros: My flight was canceled, and nobody answer me for my minry back request

Cons: No answer for my requests and emails

Pros: Ok

Cons: Comfort

Pros: comfortable

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Pros: Nothing

Cons: Need improvements

Pros: crew was amazing

Cons: no traveller pack, toothpaste, etc. seats too tight.

Pros: Nothing

Cons: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Pros: Great food, entertainment options and personal space

Cons: Crew left something to be desired. Didnt check on anyone or "make the rounds", I had to get up and seek them out. Went almost 12 hours between meals and seemed annoyed when I asked for food

Pros: Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.

Cons: Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.

Pros: Crew was friendly , Seats were fine .

Cons: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options

Cons: The fish is terrible - no matter it is regular or low salt meal.

Pros: Great crew

Cons: N/A

Pros: Seats were very comfortable and so were the entertainment options

Cons: The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par

Pros: Crew and all other Staff were very helpful and friendly

Cons: Don’t know

Pros: Crew amazing.

Cons: Food variety should be increased.

Pros: The crew was friendly and willing to serve.

Cons: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Pros: We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good.

Cons: Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off.

Pros: Space, seats, movies.

Cons: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Pros: The crew was amazing

Cons: The WiFi