Food tasted like the meat had freezer burn. Another thing all of our 4 check baggage was left somewhere and my oral medication for my diabetes was left in one of the lost luggage..most of the flight attendants did not know how to communicate in English.. the trip was a total nightmare
Nothing more to say. I was completely happy with their services.
I am really satisfied with Eva Air and will definitely fly with them again.
The flight from SEA to Taipei was on a Boeing 787-10. Economy seats were unacceptably cramped and the seats themselves were old and lacking cushion. I'm only 5'3" and couldn't cross my legs as my knees were up against the seat in front of me! I could not get WiFi to work most of the time on both flights and crew were invisible except to serve meals. The onboard entertainment also did not work reliably and was very hard to hear through the provided earbuds. The Asian vegetarian meals were interesting. I hope they can provide a fully vegan option though these meals seemed to be already. I appreciate their providing these meals options for vegans. I don't think I'll fly a 787-10 if I can help it. It was the definition of a sardine can in Economy.
My flight was amazing smooth and the attendants were so friendly and nice
Overall was good but it would be good if the airline is providing snack such as sandwich or instant noodle between meals for LA to Taipei
Organized boarding process, superb food, lovely crew, even arrived early!
Amazing customer service. BUT!! It would be nice if the flight attendants SMILE a little more, I know they are doing their job, but it is importantly to smile back and be warm to passengers. Nobody is trying to hit on them, it’s just being polite. So, please Taiwanese flight attendants: SMILE MORE WHEN YOU INTERACT WITH PAYING CUSTOMERS
It was easy going check in was easy and pretty fast entertainment was up to date on movies and food was ok
This flight was even more crowded that Singapore to Taipei, an extra row of seats and an additional 4th seat in the middle made it extremely crowded. No leg room, no width for room. Terribly uncomfortable flight. The food was disgusting. We will never fly EVA Air again.
Frequently flyer number should and could have been put on at the time of booking as I gave the number when booking.
Not at all satisfactory. I had stomach upsets after taking food. Quality of Asian vegetarian meal was awful. Further there was no snacks/ fruits/ biscuits available as in between snacks.. only peanuts and pitzels.. except courteous staff rest of my experience was far from satisfactory
Staff was very courteous. Plane was clean and quite spacious even in the last rows. Veg food could have been better.
Missed our flight with Cathay due to late Westjet plane and chaotic Toronto airport. Had to clear customs get bags and re check bags in an hour. Did not make it got lost not clear signage with bag drop off. West jet only allowed 1 checked bag for this international fluid. Cathay checked my second bag for free.
More meal choice. There was only pork, beef and shrimp. I could not eat any of it and they had no alternatives
The only notable problem was bathroom facilities. Only one toilet for far too many people, and dirty nearly all the time. Both otherwise, Cathay Pacific is great. Wonderful staff everywhere.
Very bad. Flight got delayed and missed my transfer flight twice. Had to stay overnight in Hong Kong and the next flight booked was also delayed.i had the worst experience flying from Singapore to San Francisco. Lots of delays and rerouting.
The flight attendants were very helpful, efficient and courteous in helping everyone!
My seat had many issues. First the chair was broken where reclining was difficult. My usb plug was also broken so charging was impossible.
Boarding on any airline is a hot mess. Load your pivilaged passengers, then back to front. Back to front.
This flight was a very good trip for us. The crew were very friendly and helpful. They made arrangements for my husband to have assistance in boarding. We were not expecting a meal, so it was a pleasant surprise on this short flight to have a meal and beverage from a very courteous crew.
In the business class it was everything wonderful. However in the economy is a hell. BTW. When I asked to search for tickets, I ordered business and I was offered options with economy, that was not clear in the order, so I could've acted faster to rectify it.
I always fly with Qatar air and you are the best. Keep up the good wor, after travelling with Qatar Air More than 80 times, you never offer to upgrade me.but it happened to my friend companion some time. Any how i still enjoying travelling with Qatar air and wait one day to upgrade me too. Best Regards
Very efficient and professional staff. Food was good and so was entertainment selection.
All good. Over four hours flight if provided snacks like Qatar Airways would be better
I prebooked a comfort plus seat on this flight and therefore the flight was comfy. I got the correct seat in the correct section of the plane that I have booked, that's this. Flight was comfortable. Staff were average on the flight, appearing to be rushed and short in engagement with travellers, perhaps this to maximise there rest time on the flight.
Overall the experience was neat with crew being nice and caring especially to parent with kids. The free snacks option was okay. The kiosk at Philly airport didn’t work.
The seats were uncomfortable. The service was poor. We bought internet for my family and myself and it didn’t work. The charger for our phone didn’t work. The service seemed like they were tired and exhausted and seemed a bit upset. It was not a good flight. Our flight from miami to Qatar was great but from Qatar to Tokyo was simply awful
All the crew members were too slow and rude. Most of the times the registers were empty, while hundreds of customers were waiting in line, and it was impossible to get a supervisor. Despite being in line on time, I missed my freight, plus a some customers who were ahead and behind me.
They didn't board by zones and it was a free for all. The 16 hour flight was the most excruciating experience of my life and the seats were TINY... with no leg space and my feet were swollen immediately. The food was so bad it was inedible.
I felt scammed. The priced advertised was different than what I paid. I paid the whole some online. I then got a call 20 minutes later saying I need to paid 70 more person. She said the price online is not the guaranteed price.
Some crew were unfriendly or in some cases just straight up rude.
Putting people that close to the bathroom, where you have to look into the bathroom as people are exiting and entering was not great and the smell was also not great. I know the airlines are desperate for more chairs, but that seat is a crime.
one staffer was frustrated (it happen); the flight was late and the pilot mentioned they'll make amend but the snacks were the same, other than that the aircraft was clean and everything went smooth, no complaints
Flight delayed. Connecting to night flight was stressful but made it. Jusr in time. Ran.88Flight was fine.
ticket agent lady wás very helpful , she arranged wheel chair for my elderly mother
Entertainment kept turning itself off. Gave up on watching a movie.
Wifi took a while to kick in and we had a maintenance issue that took over 40 mins at the gate in Washington before pulling back
Not United Airlines' fault. It's ORL airport's fault.
United overall experience is great these days. Airport experience was very organized. Staff on flight were great. App and information as good as it gets.
Business class seats were quite old. Flight departure was delayed . Food service was good
Selected seats 5 months prior to date. Had email confirmation and seats were not honoured. Family did not sit together
Fantastic dinner! The chicken with the coconut rice was amazingly good! Excellent service!
Air traffic delay meant boarding started, then plane was evacuated and passengers sent back to the terminal for 1 hour. Very little information shared.
Our AC flight was canceled not once but twice on the same day to Quebec City at Toronto Pearson Airport. 2;30 AC and 9;40PM AC flight. After having our 2:35 flight canceled, we were bumped the second time because of large student groups visiting Quebec City. We were sent to Montreal on an 11:30 flight which landed close to 12:45AM. We were given a hotel room at the Marriot Hotel next to the airport. We had less than 4 hours sleep before we being taken to the airport for our 7AM flight to Quebec City. We didn't have much time to use our vouchers given for breakfast once we had cleared customs for the 2nd time since leaving Toronto Pearson Airport. We missed a full evening in Quebec City and lost our hotel room for the night. We were exhausted the next day and missed an excursion we had planned. My wife and I are both seniors in our seventies, and we weren't happy to be treated in this manner. Air Canada could have used a larger plane to accommodate us and the other ten or so people that were bumped from their flight to Quebec City in order to accommodate student groups. We will endeavor never to fly Air Canada again in future and we will not recommend flying with this airline to our friends and families.
Better to not serve food if those are the options
It was a good experience flying Air Canada for the first time
They did not let us board because one member needed a transit visa, which was not evident at the time of ticket purchase.
I was charge a baggage checking fee $68!! I volunteered to check my duffle bag which usually goes under my seat!
Boarding - 3 of 4 flights were delayed and the gate staff did an ok job of managing the lines for boarding. Lots of standing around in line - more than typical. Crew - accommodating. If you are looking for warmth, you will not experience it with AC. But I appreciate their hard work and relative efficiency on 8+ hour flights. Comfort - My first 2 flights were cancelled the morning I was due to depart. AC rescheduled me on 2 new flights that created only minimal disruption and change to my itinerary (a longer layover, several hours difference in arrival time) and provided a 15 dollar food voucher for the layover restaurant which was the equivalent of a measly sandwich. My seats were changed which is a huge issue for my physical size as I require additional legroom for medical reasons, and I was put in a very uncomfortable seat without the option for seat selection. The bathrooms were incredibly dirty and foul smelling to the point of being nauseating and I was next to it during my longest of 4 flights. Entertainment - I always travel with downloaded entertainment on my own devices and a power bank, and am glad I did! The entertainment was completely non functioning for my 8+ hour flight home. We were provided a 15% or 50 dollar voucher on a future flight by way of compensation. Food - always just poor to mid. I also travel with my own food when possible as in flight meals and snacks taste strongly of packaging. Overall, this was a poor to mid experience, and I am resigned to the fact that airlines are never going to improve.
