Find Cheap Flights from Singapore Changi to London Gatwick (SIN - LGW)

Good service everywhere

Service, Media

Seat room, very tight.

I liked how smooth our flight was, thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive.

The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well.

Never flying back with this airline

Very bad customer service

Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment

only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options

Everything except food

Nothing as such.

Staff was excellent. Food good. Great choice of movies.

Bigger and more comfortable seats.

Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable.

Service, Media

Seat room, very tight.

Never flying back with this airline

Very bad customer service

Good service everywhere

I like your entertainment system, but the cushions on the headset were not the best.

The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible.

The food was ok.

I lost my suitcase or had it stolen!

Never flying back with this airline

Very bad customer service

I like your entertainment system, but the cushions on the headset were not the best.

The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats.

there are a lot of movie

children!!

I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said.

Staff was excellent. Food good. Great choice of movies.

Bigger and more comfortable seats.

everything

option to provide some vegetable sandwich must be there for vegetarian people

The ICE system was a perfect way to spend 13 hours on a plane. I watched a movie, listened to music, even watched part of a live broadcast NFL game during the trip. Much appreciated!

The food was ok.

I lost my suitcase or had it stolen!

there are a lot of movie

children!!

Good service everywhere

Service, Media

Seat room, very tight.

Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable.

I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said.

The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him.

Entertainment offer was great. Live channels, talks, movies, etc...

The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all.