Flight was delayed 2 hrs.
Wheel chair arrangements at Doha & LAX was poor. Need improvements which are absolutely critical for Elderly passengers
Pros: "Good crew. Nice flight. Newer equipment."
Cons: "The transfer process was a little burdensome."
Pros: "attentive crew. comfortable seating. good food options"
Cons: "Be more professional"
Pros: "The food its disgusting"
Cons: "Better service and better food"
Pros: "Food and being ontime"
Cons: "Seats are too hard"
Pros: "The crew was friendly and helpful."
Cons: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Pros: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Cons: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
Cons: "Toilets needs air freshener as so many passengers use them."
Pros: "Crew was great. TV Entertainment system was excellent."
Pros: "Great service & very comfortable lie flat business class seat for this red eye flight."
Pros: "Boarding was very smooth."
Cons: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Pros: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."
Pros: "The crews are awesome"
Pros: "They greeted us in Georgian at the gate during boarding, this was very nice."
Cons: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Pros: "Friendly service with smile."
Cons: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Pros: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Pros: "Good attention from cabin crew and good food"
Pros: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Cons: "Wish there were a bit more movie selections but only because it was such a long flight"
Pros: "The service of the cabin was great!"
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"
Pros: "Good movie selection, very friendly crew"
Pros: "Spacious for economy, pleasant flight attendants"
Cons: "Snack options were a bit limited for such a long flight"
Cons: "No food on board!! Staff says it got over when i have selected my food selection!!"
Pros: "crew is very professional"
Cons: "this plane is really old and junky. other flight times on this route get a much better plane"
Pros: "Good service, clean aircraft, friendly crew"
Cons: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Cons: "Plane was full with some annoying passangers near me. The plane was not very new/clean."
Cons: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"
Pros: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Cons: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Pros: "Plane, crew, boarding"
Cons: "Coach class is not for long haul flights"
Cons: "Some crews are not accommodating."
Pros: "Flight was very comfortable and a pleasant ride"
Cons: "food service could be a bit more prompt"
Cons: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Pros: "Food and entertainment"
Cons: "There was a rude counter staff when we checked in in Singapore."
Pros: "Excellent service everyone was generous"
Pros: "The airplane was spacious."
Cons: "The omelette was too tough."
Cons: "Was denied boarding."
Pros: "Friendly crew Good choice of food and beverage"
Cons: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"
Cons: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."
Pros: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Cons: "The headphone jack on my entertainment system was defective."
Pros: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Cons: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"
Cons: "Flight was delayed"
Pros: "all things"
Cons: "don't know"
Pros: "Crew very helpful"
Cons: "Was requested child meals at time of reservation but it was not available on the day of the flight. The crew tried their best to accommodate the kids.."
Pros: "Great staff"
Cons: "Food and service about drinks limited unfortunately"
Cons: "why did they take my blanket and headphones 1 hour before we land?"
Pros: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Cons: "Less confusing controls on the equipmentl"
Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
Pros: "Same again. A good flight and well fed."
Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"
Pros: "Crew was amazing and meals were perfect."
Pros: "In flight entertainment was excellent"
Cons: "My first flight the seat was towards the back and was smaller than others."
Pros: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Cons: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"
Pros: "Friendly staff at boarding and on flight. Very attentive."
Cons: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."
Cons: "Far too low temperature settings"
Pros: "Modern spacious plane, on-board experience all fine. Flat beds in Bysiness are great."
Cons: "Boarding is shambolic - no signs, no announcements, first class passengers get herded into a large pen with the others , which leads to no reliable priority boarding. Flight was delayed 25 minutes (advised by kayak not Emirates); no acknowledgement of it - departure boards never reflected it, no announcement."
Pros: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."
Pros: "What I like is the food served, the entertainment, and the toilet."
Cons: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."
Pros: "Good selection of movies and special menu for the festive season."
Cons: "Slight delay on the tarmac."
Pros: "Wasn't full so there was space to street a bit. Stewardesses were polite and attentive - checking throughout whether drinks were required (on other flights they've disappeared between food services). Good selection of films."
Cons: "Although the good was actually alright in this flight, I don't like the fact that Emirates no longer do a vegetarian meal - I have to have a vegan meal instead, which often means things are just left off (not replaced) that I could actually eat, like cheese and biscuits, or a croissant."
Pros: "Facilities excellent. Staff not quite so attentive on this leg of the trip."
Cons: "Just left to it. Not much fuss made."
Pros: "Flight was quite empty and boarding was swift and easy."
Pros: "Not much. The crew were bright and breezy. Ish."
Cons: "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."
Pros: "Great legroom in Economy seats on A380 DXB-LGW Good inflight entertainment"
Cons: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Pros: "Good inflight entertainment"
Cons: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Pros: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Cons: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."
Pros: "Nice airport"
Cons: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."
Pros: "The food and service. Toilets are clean"
Cons: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."
Pros: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Cons: "In flight entertainment could have more recent movies."
Cons: "Seat a little uncomfortable even with mattress. Food not great."
Pros: "Crew were lovely"
Cons: "Insufficient vegan option"
Cons: "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."
Pros: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Pros: "The plane were newer. Larger monitor."
Cons: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"
Cons: "The touchscreens on the 777s were a bit unresponsive."
Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"
Pros: "Generally good standard, nothing to sit about but there was a selection of recent and older films and TV, OK food and fairly comfortable seats."
Cons: "While the food was ok, there were some odd omissions from the vegetarian meals that sometimes made them seem smaller or worse value compared to the non-veggie options. Still better than I've had on some other airlines though."
Pros: "Upgraded to Business Class. On a A380 its really significant."
Cons: "The crew was abit too talkative during non-service."
Pros: "Food was ok"
Cons: "Smallest leg room ever"
Cons: "crappy entertainment screens food was a bit blah (stale bread products, slimy fruit)"
Pros: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Cons: "The flight was delayed ~10 minutes boarding and I would have appreciated announcements to update the passengers with what was going on / the status of the flight."
Cons: "The crew was very impolite."
Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Pros: "Emirates are always very good in every department, unfortunately for the third trip in succession on the outward journey they ran out of the main dish on the dinner menu."
Cons: "Baggage took almost 2 hours to get out at return destination"
Cons: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."
Pros: "The media system was great. I enjoyed the food and the crew was very nice."
Pros: "We love Emirates. The previous flights and crew have been amazing. Most likely due to the plane only being half full. However the service, food, comfort and entertainment are the best I have ever experienced. The staff when able are more then helpful. They are friendly and engaging. The baggage allowance is amazing as well."
Pros: "Variety and choice of media entertainment was superb. Enjoyed the food and service."
Pros: "for long flights they should have a children's section, or at least a section where no children are allowed. We had 15 hours of non stop children, babies and infants bawling! Bummer."
I had overall great experience.
Cons: "Food was very poor. They gave us same food every time in all flights. Sandwich was not good. There was no tea, coffee or cold drink. Not even fruit or any chocolates. Food made all of us very upset."
Cons: "AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE."
Cons: "New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning"
Cons: "My flight delayed and I missed my connection"
Cons: "Crew could have been more friendly."
Cons: "I was in economy. But the legroom was very poor. The next leg of my trip was also in economy, but was much more comfortable with seats further apart and more room under seats. So, you're taking a chance."
Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
Pros: "The friendly people and the ease of flying alone so far away."
Pros: "Good food, comfort seat"
Cons: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"
Cons: "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"
Pros: "Nothing much to shout about this flight. It got there safely?"
Cons: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Cons: "Long layover overnight when most of the airport is closed and minimal space to snooze."
Cons: "No entertainment system in the seats."
Pros: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Cons: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."
Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."
Pros: "Comfortable and uneventful flight - just the way it should be!"
Cons: "The flight was delayed leaving NY"
Pros: "I ran late to the flight at 11:30am I arrive just at 10:55am. Of course the check in counter was closed. When I saw the gentleman at the counter opposite the check in, he made his effort to contact his colleague to come all the way back to the check in counter to check my bags and get me on the flight! I saw that they really worked hard to help me! I am extremely grateful and impressed! I will forever LOVE Turkish airlines!"
Pros: "Excellent customer service, crew always helpful and glad to please."
Cons: "Atatürk airport link too confusing and decreased my flight experience"
Pros: "Great food!"
Cons: "The aircraft looks a little old."
Pros: "The food is great and so is the entertainment system."
Cons: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"
Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"
Pros: "not much"
Cons: "hostesses not so courteous"
Cons: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"
Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
Cons: "cramped seats, service by crew members, overall quality of food"
Pros: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Cons: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"
Pros: "Food and entertainment were OK."
Pros: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Cons: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"
Pros: "Good food. Flight was on time."
Cons: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Pros: "Blankets, pillow, being served food and drinks regularly on a long flight, great choice of new movies."
Cons: "Touch screen did not always work."
Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
Pros: "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."
Pros: "Flight was smoothe, Crew was awesome, hotel was great."
Pros: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Cons: "Seat was small and squeezy. More variety for food needed."
Pros: "Departure and arrival were on time. Fairly smooth flight"
Cons: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""
Pros: "Entertainment, comfort"
Cons: "Wireless not working, some of the fight staff seemed like thry didn't want to be there"
Pros: "terrific in every way; precision, kindness, style, food, great atmospere"
Pros: "The overall service is excellent. Their culinary selection is superb with their only rival, in my opinion, coming from Kenya Airways."
Pros: "Boarding and the flight was fine. The flight attendants were austere, but got the job done. They were definitely not happy to be there. Times must be rough in Instanbul! Food was normal fare, entertainment was lacking coming from usually flying Singapore Airlines, but better than United."
Cons: "They somehow killed my North Face duffel bag. This bag has made it over 250k miles with a smile. Didn't make it one trip on Turkish Airlines without a cut through the top of the bag. HOW?!?! I mean, I have to fly United routinely and they can't even kill it. 4 continents! Very sad."
Cons: "It took us 18 long hours to arrive at Germany...and I lost an important meeting..."
Pros: "The leg room"
Cons: "Boarding process"
Pros: "Flight was short"
Cons: "Seats are very tight if you are over 5’6"
Pros: "Crew were good"
Cons: "Flight was late."
Cons: "Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either."
Pros: "GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS."
Cons: "FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS"
Pros: "Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting."
Cons: "My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me."
Pros: "we were on time and landed ahead of schedule."
Cons: "nowhere to store our cabin luggage"
Pros: "Quick boarding"
Cons: "Overpriced drinks and snacks"
Pros: "Head rest not comfortable. Short distance okay not long one."
Cons: "Plane is old i think. Take off and landing time plane some shaky and sound not pleasant."
Pros: "Extremely rude."
Cons: "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
Pros: "The Business Class bed was nice"
Cons: "The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)"
Cons: "You can choose your seat but when you pay you can choose a seat and I don’t like this"
Pros: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Pros: "It was a good flight"
Cons: "The long delay......"
Pros: "Organised well. Clean plane. Excellnt comms from pilot and staff presented well."
Cons: "Could not recline chair"
Pros: "Overall it was a good flight."
Cons: "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."
Pros: "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
Cons: "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
Cons: "I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar"
Pros: "boarding is thru gate and not tarmac"
Cons: "food are expensive."
Pros: "on time and departed early"
Cons: "none. is budget airline"
Pros: "great check in staff fast boarding comfortable temperature in cabin very good crew"
Cons: "The flight was delayed for over 30 mins."
Pros: "Nice aircraft, on time departure and arrival"
Cons: "reclining seats only in business class, not lay flat. pay for everything except the bathroom"
Cons: "Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination."
Pros: "Singapore to Hanoi flight."
Cons: "Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi."
Cons: "We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider"
Pros: "i did not see any entertainment."
Cons: "The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later."
Cons: "Temperature in cabin too warm on outgoing flight"
Pros: "Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight"
Cons: "Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person"
Cons: "It was moving a lot!!! :\"
Pros: "check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early"
Cons: "equipment could use refurbishment"
Pros: "Flight to Manila from Singapore was an easy 3 hour flight. There were no delays and the aircraft was clean."
Pros: "The cost was cheap"
Cons: "There wasn't much room for someone who is 6'4''"
Pros: "Crew was cordial, helpful and patient."
Cons: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
Cons: "They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason"
Cons: "This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again."
Cons: "I had lost my luggage from Singapore to Maldives’s airport"
Pros: "Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again."
Cons: "Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?"
Pros: "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
Pros: "On time. Service on board simple. Crews are friendly"
Cons: "The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine."
Pros: "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
Cons: "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."
Pros: "Scoot upgraded to a bigger plane, and as a result had more empty seats"
Cons: "flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed."
Pros: "Early baggage check and fast boarding. The flight was on time, too."
Cons: "Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours."