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Cons: Qantas always gives great service

Pros: The crews were very polite and efficient.

Cons: The seats were excellent, but the storage and configuration below the Airbus equivalents.

Pros: Food, comfort interior, and fast check-in processes. In fact the check-in staff are great and very friendly

Cons: Helpful and more smiles will be very useful. Upgrade the entertainment will be great.

Pros: Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty.

Cons: Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat.

Pros: Crew was good

Cons: Better entertainment of that language and country where the plane is going

Cons: Crew could teach people how to act- not to spill over each other in the aisles

Pros: Seat is comfortable with lots of leg room. Clean plane.

Cons: On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too

Cons: there was 2 hours of delay and the crew didnt announce anything in english

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Cons: Entertaintmebt was poor, and quality of screen was bad

Pros: Keeping time

Cons: There should be wi=fi.

Pros: Yes

Cons: Seating

Pros: Because i changed to business class, it was a different experience. Comfort, convenience, good service.

Cons: All went well.

Pros: Service was good. Staff was efficient.

Cons: Cabin was overly warm. Sweatie hot.

Pros: Excellent crew, quick serving a lunch on a 1.5 hour flight.

Cons: Just don't like all the trips to and from flights on the bus at Doha.

Pros: The crew was friendly and helpful.

Cons: The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all.

Pros: Response is the same as above

Pros: Great food, great seats, everything was smooth overall

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Cons: Everything was OK

Cons: Information on arrival time was not correct

Pros: It got me there.

Cons: Vintage plane.

Pros: Nothing.

Cons: Everything. Boarding on time for starters

Pros: Only chose it for v price but it's a terrible airline.

Cons: Flight was delayed. Seats are so cheap that are super uncomfortable. Food is terrible.

Pros: Good service, decent food, fair sized planes

Cons: All is good

Pros: The take off and landing was peaceful and on time

Cons: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Cons: Everything was excellent! I will be flying with them again!

Cons: It’s very very poor and flight radar is below average

Pros: Staff was extremely nice and helpful

Pros: The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste.

Pros: Nice folks

Cons: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Pros: Crew were great

Cons: Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable

Pros: The service and food were good.

Cons: As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.

Pros: The flights left and arrived on time.

Cons: When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues.

Pros: Food, the entertainment selection

Cons: The crew

Pros: The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel.

Cons: Every one of our legs was delayed, which contributed to tight transit times.

Pros: Everything was great.

Cons: Everything was up to part

Cons: E mail up dates of change of gates or times.

Cons: Didn’t like the portion in Manila airport where they take away your passport! I understand you don’t have a say in that but maybe giving customers clear instructions or expectations would help

Pros: None.

Cons: From worst to worst.

Pros: On time

Cons: The ride...

Pros: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Cons: I had no vegetarian dinner

Pros: Everything was great one of the best airlines I've flown on

Cons: Nothing

Pros: You ripped me off

Cons: you ripped me off

Pros: Excellent crew. Comfortable seat.

Cons: No entertainment system but who cares on a 1 hour flight.

Pros: Crew are helpful

Cons: PAL flights always delayed

Cons: Seat configuration in economy is exactly like a budget airline cebu pacific a330 both at 3-3-3..meal was just peanuts. It would actually be cheaper to use Cebu pacific and buy a proper meal

Cons: The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair...

Cons: Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ...

Pros: The seats were comfortable and the in-flight entertainment was fine.

Cons: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.

Pros: The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$

Cons: TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED

Pros: The service was friendly and attentive, the food was good, the legroom was amazingly good for coach, and there were lots of good movies available. Really great all the way around.

Cons: For such a long trans-oceanic flight, I am used to the cabin crew coming around with drinks on a regular basis to keep people hydrated. That didn't really happen on this flight; I had to get up twice and walk to where the crew were hanging out (in a closed-curtain area) and ask for water.

Pros: The crews were very polite and efficient.

Cons: The seats were excellent, but the storage and configuration below the Airbus equivalents.

Pros: Service, food entertainment and catching up the lost time

Cons: Seats are too small, uncomfortable. We had a 50 minute delay in departure.