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Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Pros: Service is awesome. Food is great.

Cons: People with short connection are affected by the 15 to 25 minutes delay.

Cons: Entertainment

Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

Cons: Doesn't

Cons: There was no entertainment available.

Cons: Boarding clusterf...

Pros: The entertainment options were great.

Cons: Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat.

Cons: Plane is old and entertainment facilities are no longer appropriate

Pros: Comfortable for that sort of journey

Cons: N/a

Pros: The service was great, crew was sweet and accommodating, food was good

Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Pros: The staff were good

Cons: Better seats and it was not Turkish Airline they change to another company

Pros: The flight and crew were excellent. Turkish Airlines business is always good.

Cons: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.

Pros: Crew are okay. Lucky, there wasn’t that many people on the plane.

Cons: Rest room need clean more and food wasn’t that good.

Pros: Crew was friendly and accommodating even though I was non-Chinese

Pros: great crew

Cons: asiana air gives a small flight package with slippers, toothpaste and toothbrush. while i find this extremely wasteful, i really needed toothpaste to brush my teeth but didnt have any. aside from that i felt that the seats were less comfortable and smushed together compared to other flights.

Cons: package service. lost my package twice.

Cons: Arranging the connection flight to wait for us, we were only few min late

Pros: There was in-flight entertainment. The flight was cheap.

Cons: The food was the worst I have had in 12 years of EU-Asia flights. They missed two connections, causing over 11 hours of delay and arrived at a different airport. We had to spend 4 hours with visa procedures and rechecking luggage in Beijing without staff assistance. Deplorable.

Cons: deley

Pros: The crew was great and in-flight service was great.

Cons: This is twice now I've had massive delays flying with LOT and because of this one I'm currently still stuck in Chicago because my international flight landed with 35 minutes for me to get to my connecting domestic flight when i should have had an hour and a half.

Pros: Flight crew helpful

Pros: Only chose it for v price but it's a terrible airline.

Cons: Flight was delayed. Seats are so cheap that are super uncomfortable. Food is terrible.

Pros: staff quite friendly and helpful

Cons: the seat can not be adjusted, worst one I've seen all these years.

Pros: The crew was very nice and the seats are comfortable for a short flight

Cons: Entertainment options could have been better.

Pros: Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins.

Pros: Live sport TV, on board wifi

Cons: More livesport TVs and browsing data.

Pros: Today amazingly the service was too good, the hostesses were coming forward and asking if we needed something and making the journey comfortable.

Cons: Was nicr

Pros: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Cons: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Cons: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.

Pros: Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room.

Cons: Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard.

Pros: Entertainment is very up to date Crew striving to help Nice all in all

Cons: Boarding usually late

Pros: Comfortable seats

Cons: Can improve food.

Pros: Check-in counter and In-flight crew were great

Cons: Very poor quality in-flight snacks, no IFE and wifi

Pros: The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned.

Cons: I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service.

Pros: Courteous and efficient check in counter staff and inflight crew.

Cons: Barely edible inflight snack

Cons: Manila airport

Cons: Food we got was not promised. Drinks are not served or highlighted based on requirements

Pros: La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema.

Pros: On time, drop off to home in Mercedes!

Cons: On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer

Pros: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad

Cons: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS

Cons: It will be nice if there’s choice for vegetarian meal

Pros: YES

Cons: Toilets should never be wet.

Pros: The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$

Cons: TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED

Pros: Seat was very comfortable and the flight was on time.

Pros: Everything was GREAT!

Pros: Crew was amazing and aircraft was clean and seats comfortable!

Cons: I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft

Pros: The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence

Cons: It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late.

Pros: Great service

Cons: Nothing

Pros: Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight.

Cons: Better info on what the flight number is. More info that is airport specific.

Pros: Flying was smooth.

Cons: Flight delayed an hour. Announcements over PA was ear-splittingky loud.

Cons: Lounge access for my wife traveling in economy I was in business. Had two passes both in my name got a rude and unprofessional greeting by Vietnam Air staff. This in its self will make my reason to fly Vietnam Airlines the last choice.

Cons: The flight was from 3:30 am to 9:00am. We were served dinner soon after boarding, but it makes much more sense to serve a breakfast before arrival in Bangkok.

Pros: Easy flight, quite nice for such a short trip.

Cons: It's a shame that there is no way to earn Star Alliance miles (United specifically) on the flights to Luang Prabang -- can't get them on Thai Smile and don't get Star Alliance Gold status benefits on this flight, even when booked through Thai Airways.

Pros: The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful.

Cons: Everything was great. I will choose to fly Thai Airways whenever I get the chance to.

Pros: There should have been some information upfront that such (cheap) flight (compared to the norm of Thai Airways) is a low-cost one! Otherwise I'd have been more okayed with this. I was surprised a lot of corners were obviously cur (that's why it was rather cheap) like meal for example!

Cons: Just be upfront and tell people this is a low cost flight so expectations wouldn't then be that high!

Cons: More in flight entertainment options.

Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one

Cons: EVERYTHING. food was not good either

Pros: Very comfortable seat. Excellent service. clean toilet.

Cons: Food.

Pros: nothing

Cons: i lost my fly because kayak send me to another page to buy the ticket ant that page was a scam never book whit kayak use expedia

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Pros: Good for both.

Cons: Bigger seats.

Cons: Boarding was very slow.

Pros: Service is awesome. Food is great.

Cons: People with short connection are affected by the 15 to 25 minutes delay.

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Pros: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.

Cons: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.

Pros: Crew was amazing!

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Pros: Late departure, dirty, staff not friendly.

Pros: Crew was very friendly. Food was excellent

Pros: Tight seat, was moved out of exit row because of my age

Cons: Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late

Cons: boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups.

Pros: The food was good and the seating was great as well

Cons: I wish there was a menu to request more food and drinking. I only had 2 drinks with my meals for the entire flight.

Pros: Nice crew

Cons: Food

Pros: Crew was friendly and accommodating even though I was non-Chinese

Cons: No

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

Cons: Don’t be late

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Pros: The friendliness of the crew