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Pros: Emirates is a top airline for comfort and extras. Even on short flights customers are treated well.

Cons: No suggestions

Cons: Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position.

Pros: Food

Cons: Service, boarding, entertainment system was old difficult to navigate

Pros: Entertainment in plan .. airport facilities

Cons: Staff in chick in only no staff .. staff in plan ignoring most of passengers except the rude passenger to stop fighting

Cons: Lounge in Lhasa

Pros: very friendly, courteous staff comfortable seat

Cons: check-in process was confusing

Pros: Amazing crew.

Pros: There was a 2-hour delay after all the passengers boarded.

Cons: Boarding process in Beijing Airport.

Pros: We finally got there.

Cons: Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane.

Pros: Friendly crew!

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Pros: Prompt service, clean plane, friendly stewards.

Cons: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Pros: I finally got to where I needed to be.

Cons: Try be get there on time and not have to delay from original schedule for 5 hours.

Pros: nothing

Cons: the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection

Pros: Yes

Pros: I booked my business flight through kayak, but looks like kayak is using Flyus.com who’s has a nasty customer service. Even requesting meals cost money. Air China can’t do anything with my flight and are sending me to the kayak.com. I will never again book through kayak and will be reporting this

Cons: Don’t sell services through Flyus.com.

Pros: Seats was ok not very comfortable . They don’t understand English . Before food served there is announcement for apologies for not choice. I ask her about food , what is this she said I don’t know. They don’t know what they are serving. It taste was horrible. That was the desert with food.

Cons: They have to learn English and serve the better quality of food.

Pros: The crew was amazing - so helpful and so accommodating

Pros: Super friendly crew.

Cons: Better food, better resolution on the seat monitors.

Pros: Good crews!

Cons: I’m still at the airport. I haven’t gotten back to my final destination yet. The first flight got delayed and the second one left. Everything got messed up.

Pros: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Cons: Boarding could be a little bit more organized

Pros: Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good.

Cons: The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt.

Pros: The flight was on time

Cons: Long waiting for luggage

Pros: The crew was friendly

Cons: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Pros: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Cons: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Pros: Seat was super comfortable and crew is great

Pros: Very friendly crew and ground staff. Excellent food onboard, great entertainment system, and it was easy to get some rest. The business class layout is ideal when traveling with a companion.

Cons: The seats feel a little cramped due to limited stowage space and a fairly narrow legrest. Lounge in Beijing lacked air conditioning.

Cons: Luggage didn’t make it to JFK. Expecting it will in the next 24-48 hours.

Pros: Everything is good but there are kids make noisy during the sleeping and no one stop them.

Cons: Luggage didn’t make it to JFK. Expecting it will in the next 24-48 hours.

Pros: I booked this time China air for my parents and because of delayed flight we had very bad experience. Japanese boarding ticking staff were cooperative but seems they don’t have power

Cons: They said they understand situation but they were afraid to solve but there were staff name Ms. Umeda Ms. Yasukawa and Ms. Ai were very nice trying to handling the situation but as we were very cooperative and understanding that not their fault. My parents are old my mother can’t walk probably and Blood pleasure patient. I ask for room in Beijing because of 18 hours delayed stay. But they failed for get Hotel. But Japanese staff were nice also crew. I would love to give 5/5 rating but honestly was bad experience only because of delayed flight and couldn’t get recovery.

Pros: Seat was super comfortable and crew is great

Pros: Crew member helped me get extra space for injured leg by having a passenger next to me find a new seat.

Cons: Food

Pros: Crew members, especially Cooper Pan, were excellent, friendly, thorough, accommodating. I felt like a special customer on this flight! Food was very good, and I appreciated the options of different meals. Also very little turbulence. Thank you, Air China!

Pros: Flight is okay when it is on time.

Cons: We arrived to our destination 12 hours late both going there and coming back due to delayed flights and missed connecting flights. Dealing with airport staff was a nightmare because the lines were long and counters were understaffed.

Cons: I experienced a long delay and got stuck sitting in plane got another 2 hours after boarding before we could take off

Pros: I really appreciated that my bags were not lost

Pros: Friendly crew and easy boarding

Cons: None

Pros: The entertainment was good.

Cons: The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app.

Pros: Great food and service. I like the short layover / transit time.

Cons: Multiple security from Doha to Chicago. One should be sufficient.

Cons: Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours.

Cons: Swiss Air from Athens to Zurich stellar—excellent service, seating, food—but left one hour late due to air traffic. Nearly missed connecting Edelweiss flight—and that flight was just terrible. Passengers behind me constantly kicking, pulling my seat—wouldn’t allow me to put seat in recline position.

Pros: Crew was great. Very friendly and accommodating

Cons: Regional jet had hard seats but adequate for 1 he flight

Pros: The crew was quite pleasant and friendly - very accomodating

Cons: Entertainment system is outdated, the food was only passable. The chocolate was nice

Pros: Free upgrade to business class

Cons: Nothing

Cons: This flight, from San Francisco to Frankfurt, was fine. However, I then had a 7 hour layover in Frankfurt.. However, all worked out well, and they transferred my bag and I got there fine - just greatly delayed.

Cons: Drink service was extremely slow on this flight.

Pros: Crew did a good job. In flight entertainment was great. Need a way to use my wireless headphones with the direct tv (maybe through the United app?)

Cons: Seats in First Class were not as comfortable as I would expect. Hardly any padding in the back or in the armrests. Didn’t care for the food on either flight. Can’t you just serve some good ol’ Meat and potatoes with gravy, a plain vegetable and a roll?

Pros: Seats were comfortable and crew was super accommodating.

Cons: The tray area was bit dirty

Cons: Lounge in Lhasa

Pros: Comfortable seat.

Cons: It's about time Air China improved its food. China Eastern, China Southern, Hainan Air, Xiamen Air, etc., are much better.

Pros: Seats was ok not very comfortable . They don’t understand English . Before food served there is announcement for apologies for not choice. I ask her about food , what is this she said I don’t know. They don’t know what they are serving. It taste was horrible. That was the desert with food.

Cons: They have to learn English and serve the better quality of food.

Pros: The food was so good. The crew was so helpful too.

Cons: The seats were tight and not so comfortable.

Pros: The counter workers upgraded my seats to window and a better boarding group.

Pros: The entertainment was really good. The movie options were good. It was really nice that the movies were free. The pilot did a nice controlled landing and take off

Cons: N/a

Pros: Overall good.

Pros: crew is very polite and thoughtful

Cons: movie options were very limited

Pros: "Transfer crew' got my luggage from another airline and transferred to EVA while I rested comfortably in the nearby business lounge; walked straight on board business class without breaking stride; seats recline nicely and I slept 7 hours of 11 hour flight.

Cons: Fish was only meal option on one leg. I realize that's probably fine for your Asian customers, but you might consider a simple pasta as a second choice. There is an extra level of service in East Asia that is much appreciated by a weary traveler (6 weeks across Russia). Please don't ever loose it

Pros: Good service

Cons: Amazing flight

Pros: The economy cabin had less oxygen than the premium economy and better. I could not breath with the poor air circulation and had to stand in the front of the 14 hour flight to breath.

Cons: Oxygen