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(Return)
Airports
Origin
Singapore
S$ 180
only
S$ 180
Destination
Taipei
S$ 688
only
S$ 688
S$ 180
only
S$ 180
Thu, 4 Jan
SIN
TPE
4h 35m
Sat, 13 Jan
TPE
SIN
5h 05m
S$ 180
Trip: 10 days
3.0MediocreShow reviews
Overall 3.0 Mediocre
Based on 2 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
ATH
SIN
OK 4.0

I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!

SGN
SIN
OK 5.6

Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold

SGN
SIN
Good 6.0

Delay one hour

SIN
DPS
Mediocre 2.0

They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason

SYD
SIN
OK 4.3

The crew was really nice, saw them help several people put their luggage in the overhead bin.

There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee.

Fri, 29 Jun
SIN
TPE
4h 50m
Tue, 3 Jul
TPE
SIN
4h 50m
S$ 197
Trip: 5 days
Overall 5.9 OK
Based on 10 reviews
Overall
6.5
Boarding
6.8
Comfort
6.3
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
BKK
OK 5.0

Getting off the plane.

Can't believe I paid $4 for a bottle of water after buying a ticket, paying extra for checked bags, and had to sit on the tarmac for 45 minutes waiting to take off.

SIN
TPE
OK 4.3

excellent crew service

I did not expected have to pay MANDATORY about $50 US dollar for check in ONE Luggage for international flight from Jakarta, Indonesia to Taipei Taiwan, after all it is not a good deal anymore.

SIN
REP
Excellent 9.3

Attendants were efficient & pleasant.

Boarding instructions could have been repeated....got a little jammed up. Maybe it was more a passenger issue.

REP
SIN
OK 4.3

Boarding was efficient

They charged me a high fee to check bags for myself and my wife. After all that, my bag did not even arrive in Darwin. No compensation for the large inconvenience. They won't even give you a complementary glass of water on the flight, customers are just like cattle to be ferried from one spot to another with little concern for comfort.

SIN
TPE
Excellent 10.0

Everything.

Sun, 31 Dec
SIN
TPE
4h 45m
Wed, 10 Jan
TPE
SIN
4h 45m
S$ 244
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 8 Jan
SIN
TPE
4h 45m
Sat, 13 Jan
TPE
SIN
5h 05m
S$ 185
Trip: 6 days
3.0MediocreShow reviews
Overall 3.0 Mediocre
Based on 2 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
MEL
SIN
Good 7.6

I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!

OOL
SIN
Excellent 8.0

QUIET ZONE

FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS

SYD
SIN
OK 4.3

The crew was really nice, saw them help several people put their luggage in the overhead bin.

There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee.

SIN
SGN
OK 4.0

Crew was cordial, helpful and patient.

There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow.

SYD
SIN
OK 4.0

Good value. Some leg room in Biz.

Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap.

Thu, 1 Feb
SIN
TPE
4h 35m
Sun, 4 Feb
TPE
SIN
4h 50m
S$ 185
Trip: 4 days
3.0MediocreShow reviews
Overall 3.0 Mediocre
Based on 2 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
SIN
SGN
Mediocre 2.0

This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again.

SIN
DPS
Mediocre 2.0

They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason

HKT
SIN
Excellent 8.5

Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed

Delay in delivering baggage

SIN
SGN
OK 4.0

Crew was cordial, helpful and patient.

There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow.

OOL
SIN
Excellent 8.0

QUIET ZONE

FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS

Sat, 3 Feb
SIN
TPE
4h 35m
Sat, 10 Feb
TPE
SIN
5h 05m
S$ 185
Trip: 8 days
3.0MediocreShow reviews
Overall 3.0 Mediocre
Based on 2 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
SYD
SIN
OK 4.0

Good value. Some leg room in Biz.

Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap.

SIN
DPS
Mediocre 2.0

They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason

HKT
SIN
Excellent 8.5

Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed

Delay in delivering baggage

ATH
SIN
OK 4.0

I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!

MEL
SIN
Good 7.6

I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!

Tue, 10 Apr
SIN
TPE
4h 50m
Thu, 19 Apr
TPE
SIN
4h 50m
S$ 235
Trip: 10 days
Overall 5.9 OK
Based on 10 reviews
Overall
6.5
Boarding
6.8
Comfort
6.3
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
TPE
Good 6.0

I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed.

The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date

SIN
REP
Excellent 9.3

Attendants were efficient & pleasant.

Boarding instructions could have been repeated....got a little jammed up. Maybe it was more a passenger issue.

SIN
SGN
Excellent 8.0

There are several flights to choose from

Just don't make the mistake of booking a flight you don't want because you can hardly change it without paying a fee. In my case it's like buying another ticket. Better to buy ticket direct from airlines. Change is allowed within 24 hours without extra charge.

BKK
SIN
OK 5.3

The crew was nice and accommodating since my wife and I weren't seated together as requested when booking.

Paid extra for checked bags. Had to pay for any food or drink on the flight (never heard of this before). Flight was delayed 2 hours and 15 minutes and then didn't even start boarding until well after that time...3 hours late after arrival. I get that you don't want to inconvenience two sets of customers but when I booked the 1:30pm flight intentionally instead of the 3:30pm it was really irritating to see that flight leave an hour before mine.

SIN
TPE
Mediocre 2.0

None

The plane for my flight was too small. There's no leg room compared to other budget airline like Scoot. It's was uncomfortable and I would never recommend it if there are other choices.

Wed, 28 Feb
SIN
TPE
4h 40m
Mon, 5 Mar
TPE
SIN
4h 55m
S$ 257
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 16 May
SIN
TPE
4h 50m
Wed, 23 May
TPE
SIN
4h 50m
S$ 240
Trip: 8 days
Overall 5.9 OK
Based on 10 reviews
Overall
6.5
Boarding
6.8
Comfort
6.3
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
TPE
Mediocre 2.0

None

The plane for my flight was too small. There's no leg room compared to other budget airline like Scoot. It's was uncomfortable and I would never recommend it if there are other choices.

SIN
REP
Excellent 9.3

Attendants were efficient & pleasant.

Boarding instructions could have been repeated....got a little jammed up. Maybe it was more a passenger issue.

BKK
SIN
OK 5.3

The crew was nice and accommodating since my wife and I weren't seated together as requested when booking.

Paid extra for checked bags. Had to pay for any food or drink on the flight (never heard of this before). Flight was delayed 2 hours and 15 minutes and then didn't even start boarding until well after that time...3 hours late after arrival. I get that you don't want to inconvenience two sets of customers but when I booked the 1:30pm flight intentionally instead of the 3:30pm it was really irritating to see that flight leave an hour before mine.

SIN
BKK
OK 5.0

Getting off the plane.

Can't believe I paid $4 for a bottle of water after buying a ticket, paying extra for checked bags, and had to sit on the tarmac for 45 minutes waiting to take off.

SIN
TPE
Good 6.0

I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed.

The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date

Sun, 24 Dec
SIN
TPE
18h 40m
Thu, 28 Dec
TPE
SIN
39h 45m
S$ 548
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
JFK
Excellent 10.0

唯一遗憾的是我们不得不在飞机上等待一个多小时,因为没有停机位。还好乘务员服务良好,减轻了我们的抱怨和焦虑。 以后还会选择东航。谢谢。

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

SFO
PVG
Excellent 9.3

The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-

The food wasn't good and it was really hard to request the vegetarian option.

JFK
PVG
OK 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

Tue, 3 Apr
SIN
TPE
4h 50m
Thu, 12 Apr
TPE
SIN
4h 50m
S$ 244
Trip: 10 days
Overall 5.9 OK
Based on 10 reviews
Overall
6.5
Boarding
6.8
Comfort
6.3
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
SGN
Excellent 8.0

There are several flights to choose from

Just don't make the mistake of booking a flight you don't want because you can hardly change it without paying a fee. In my case it's like buying another ticket. Better to buy ticket direct from airlines. Change is allowed within 24 hours without extra charge.

SIN
TPE
Good 6.0

I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed.

The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date

KIX
MNL
Good 6.6

Friendly cabin crew

For not so short flight luck of entertainment & meal

SIN
TPE
Mediocre 2.0

None

The plane for my flight was too small. There's no leg room compared to other budget airline like Scoot. It's was uncomfortable and I would never recommend it if there are other choices.

SIN
MNL
OK 4.0

you have to buy water ....fiirst airline i have seen not to give water for free

Sun, 1 Apr
SIN
TPE
4h 55m
Thu, 12 Apr
TPE
SIN
4h 50m
S$ 227
Trip: 12 days
3.0MediocreShow reviews
Overall 3.0 Mediocre
Based on 2 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
SIN
DPS
Mediocre 2.0

They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason

SIN
SGN
OK 4.0

Crew was cordial, helpful and patient.

There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow.

SGN
SIN
Good 6.0

Delay one hour

OOL
SIN
Excellent 8.0

QUIET ZONE

FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS

SIN
SGN
Mediocre 2.0

This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again.

Wed, 30 May
SIN
TPE
4h 50m
Thu, 7 Jun
TPE
SIN
4h 45m
S$ 244
Trip: 9 days
Overall 5.9 OK
Based on 10 reviews
Overall
6.5
Boarding
6.8
Comfort
6.3
Crew
7.1
Entertainment
5.0
Food
5.4
SIN
TPE
Good 6.0

I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed.

The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date

SIN
TPE
Excellent 10.0

Everything.

REP
SIN
OK 4.3

Boarding was efficient

They charged me a high fee to check bags for myself and my wife. After all that, my bag did not even arrive in Darwin. No compensation for the large inconvenience. They won't even give you a complementary glass of water on the flight, customers are just like cattle to be ferried from one spot to another with little concern for comfort.

SIN
SGN
Excellent 8.0

There are several flights to choose from

Just don't make the mistake of booking a flight you don't want because you can hardly change it without paying a fee. In my case it's like buying another ticket. Better to buy ticket direct from airlines. Change is allowed within 24 hours without extra charge.

BKK
SIN
OK 5.3

The crew was nice and accommodating since my wife and I weren't seated together as requested when booking.

Paid extra for checked bags. Had to pay for any food or drink on the flight (never heard of this before). Flight was delayed 2 hours and 15 minutes and then didn't even start boarding until well after that time...3 hours late after arrival. I get that you don't want to inconvenience two sets of customers but when I booked the 1:30pm flight intentionally instead of the 3:30pm it was really irritating to see that flight leave an hour before mine.

Wed, 4 Apr
SIN
TPE
4h 50m
Mon, 9 Apr
TPE
SIN
4h 55m
S$ 231
Trip: 6 days
3.0MediocreShow reviews
Overall 3.0 Mediocre
Based on 2 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
HKT
SIN
Excellent 8.5

Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed

Delay in delivering baggage

ATH
SIN
OK 4.0

I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!

OOL
SIN
Excellent 8.0

QUIET ZONE

FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS

MFM
SIN
Excellent 10.0

They were very professional, polite and helpful

Nothing

SYD
SIN
OK 4.3

The crew was really nice, saw them help several people put their luggage in the overhead bin.

There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee.

Sun, 31 Dec
SIN
TSA
9h 50m
Wed, 10 Jan
TSA
SIN
18h 30m
S$ 688
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 245 reviews
Overall
6.9
Boarding
7.0
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
JFK
FOC
Mediocre 2.0

The front dest and customes have horrible attitude! They will ingore you.

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

TPE
XMN
Excellent 8.0

Staff was friendly

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

Sat, 28 Apr
SIN
TPE
11h 50m
Sat, 5 May
TPE
SIN
4h 50m
S$ 340
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 14 May
SIN
TPE
4h 55m
Sun, 20 May
TPE
SIN
4h 45m
S$ 234
Trip: 7 days
3.0MediocreShow reviews
Overall 3.0 Mediocre
Based on 2 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
ATH
SIN
OK 4.0

I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!

SYD
SIN
OK 4.0

Good value. Some leg room in Biz.

Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap.

MEL
SIN
Good 7.6

I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!

HKT
SIN
Excellent 8.5

Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed

Delay in delivering baggage

SIN
SGN
Mediocre 2.0

This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again.

Sat, 23 Dec
SIN
TPE
11h 30m
Mon, 25 Dec
TPE
SIN
24h 25m
S$ 770
Trip: 3 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 49 reviews
Boarding
7.5
Comfort
6.7
Crew
8.0
Entertainment
4.5
Food
5.0
DMK
HAN
Excellent 10.0

It was awesome, everything was great....

DMK
SIN
OK 5.0

Seats are comfortable. The crew was nice.

They never check passengers, if the seatbelts are on.

DMK
SIN
Good 6.8

1) seats 2) price 3) timing

1) food

CNX
DMK
OK 5.3

Extremely little leg room. Also they have sneaky charges for luggage weight. Anything over 15kg and they charge you for every extra kilogram. If you want to check in a second luggage you have to check in 4 hours ahead and you still have to pay a lot of money, and it is based on the weight of your luggage . If you don't check in 4 hours in advance and you have an extra suitcase, they charge you by the kilogram and it is ridiculously expensive. More than he cost of the entire flight! And if your flight has multiple legs, you have to pay for the extra luggage every single leg.

DMK
CNX
Good 7.6

The flight was a pretty good flight for budget

Mon, 5 Mar
SIN
TPE
4h 40m
Sat, 10 Mar
TPE
SIN
4h 45m
S$ 293
Trip: 6 days
Overall 5.9 OK
Based on 10 reviews
Overall
6.5
Boarding
6.8
Comfort
6.3
Crew
7.1
Entertainment
5.0
Food
5.4
REP
SIN
OK 4.3

Boarding was efficient

They charged me a high fee to check bags for myself and my wife. After all that, my bag did not even arrive in Darwin. No compensation for the large inconvenience. They won't even give you a complementary glass of water on the flight, customers are just like cattle to be ferried from one spot to another with little concern for comfort.

SIN
MNL
OK 4.0

you have to buy water ....fiirst airline i have seen not to give water for free

SIN
SGN
Excellent 8.0

There are several flights to choose from

Just don't make the mistake of booking a flight you don't want because you can hardly change it without paying a fee. In my case it's like buying another ticket. Better to buy ticket direct from airlines. Change is allowed within 24 hours without extra charge.

SIN
DRW
OK 4.0

Boarding was efficient

They charged me a high fee to check bags for myself and my wife. After all that, my bag did not even arrive in Darwin. No compensation for the large inconvenience. They won't even give you a complementary glass of water on the flight, customers are just like cattle to be ferried from one spot to another with little concern for comfort. My wife's seat would not recline.

SIN
BKK
OK 5.0

Getting off the plane.

Can't believe I paid $4 for a bottle of water after buying a ticket, paying extra for checked bags, and had to sit on the tarmac for 45 minutes waiting to take off.

Thu, 7 Jun
SIN
TSA
21h 05m
Sun, 17 Jun
TSA
SIN
24h 55m
S$ 873
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 84 reviews
Boarding
7.0
Comfort
7.0
Crew
7.7
Entertainment
6.2
Food
6.9
CTU
LXA
Good 6.6

When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

TYN
HGH
Mediocre 2.0

Flight was three hours late and The luggage count be shipped to lax directly. I had to get my luggage, drag luggage to hotel, and check in again in Hangzhou. They even collected headphones and stoped videos on board half an hour before its landing.

PEK
CTU
Excellent 10.0

The flight attendants were very nice.

The check in counter in Chengdu doesn't open until 1 1/2 hours before the flight departs.

CTU
TNA
Excellent 10.0

The flight attendants were awesome and the food was good.

All was good

CTU
KWL
Excellent 10.0

Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

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