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Pros: Movies

Cons: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.

Cons: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.

Cons: Need more leg room. Cramped for 8 hours is not a good thing

Cons: Need more leg room

Cons: Suggest online check-in providing change seat options

Pros: Could not take flight and could not get refunded

Cons: Refund money

Pros: Upgraded to premium economy.

Cons: NA

Cons: Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment..

Pros: Seat comfort.

Cons: Food selection.

Pros: The crew

Cons: The seat space and food

Cons: crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)

Pros: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Cons: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Cons: Flight was delayed, again!

Pros: Everything is good but there are kids make noisy during the sleeping and no one stop them.

Pros: There was a 2-hour delay after all the passengers boarded.

Cons: Boarding process in Beijing Airport.

Pros: nothing

Cons: the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection

Pros: Everything.

Cons: The chairs were just a little uncomfortable, too firm, but everything else made up for it.

Pros: Crew was attentive and informative of delays

Cons: This was American Airlines .. my Bags came out late even though i was in Biz Class

Pros: The crew always smiles and very accomodating.

Cons: The main course could have been better or improve. I wasn’t satisfied with the taste.

Pros: Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future.

Cons: Nothing. The experience for international economy was perfect.

Pros: Good trip

Cons: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?

Pros: The service was good

Cons: At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge.

Cons: - The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool.

Pros: Everything is good but there are kids make noisy during the sleeping and no one stop them.

Pros: What a bad experience People who are more then 60 y old and on wheel chair can’t speak English well crew and team should take charge and handle the situation.

Cons: Quit difficult to travel on air China it was first experience At least they should nice care and show genuine hospitality and respect.

Pros: Very friendly crew and ground staff. Excellent food onboard, great entertainment system, and it was easy to get some rest. The business class layout is ideal when traveling with a companion.

Cons: The seats feel a little cramped due to limited stowage space and a fairly narrow legrest. Lounge in Beijing lacked air conditioning.

Pros: Nothing it was awful

Cons: Everything they are racist.

Pros: The food was not bad. The crew was okay and definitely not amazing.

Cons: Seats could be bigger and more comfortable like their alliance partners ANA, Asiana and Eva.

Cons: Horrible experience of sitting on the tarmac for more than four hours with no air conditioning in New York on a 95 degree day. I thought I would die. There seemed to be no concern among the crew for our extreme discomfort.

Pros: Great crew and clean new plane

Cons: The food is a bit “unique” and entertainment options Movies are a bit outdated

Pros: Comfortable seat.

Cons: It's about time Air China improved its food. China Eastern, China Southern, Hainan Air, Xiamen Air, etc., are much better.

Pros: Seats was ok not very comfortable . They don’t understand English . Before food served there is announcement for apologies for not choice. I ask her about food , what is this she said I don’t know. They don’t know what they are serving. It taste was horrible. That was the desert with food.

Cons: They have to learn English and serve the better quality of food.

Pros: Seat was super comfortable and crew is great

Cons: Couldn't reach airline by phone to change my flight. After several attempts and an hour on hold they disconnected. Website won't help. Air China isn't a reliable airline.

Pros: The kind crew

Cons: Same meal three times in a row. The flight had to return three hours into the flight. I would like a refund

Pros: The first meal was awesome! The second one was so-so.

Cons: I’ll use Korean Airlines again!

Pros: The food was amazing

Pros: All fine, no complaints.

Cons: Up date movies.

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Pros: Seats were small.

Cons: The boarding process was inefficient and long. The seats don’t recline and very little leg room.

Cons: Entertaining on board

Pros: Crew was amazing

Cons: Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!

Pros: Early boarding. On time

Cons: Cabin temperature v cold

Pros: everything

Cons: Pilgrims respecting people who are in flight

Pros: Space, crew

Cons: Chaotic boarding

Pros: Helpful crew, comfortable seat with good leg space, tasty food, affordable price.

Cons: Same RUH-JFK like service in DAC-RUH, RUH-DAC, JED-DAC. Since most of the passengers in these routes are low income labors in middle east, sometimes crews don't treat everybody well.

Pros: I finally got to where I needed to be.

Cons: Try be get there on time and not have to delay from original schedule for 5 hours.

Pros: Super friendly crew.

Cons: Better food, better resolution on the seat monitors.

Pros: Nothing it was awful

Cons: Everything they are racist.

Pros: Seats was ok not very comfortable . They don’t understand English . Before food served there is announcement for apologies for not choice. I ask her about food , what is this she said I don’t know. They don’t know what they are serving. It taste was horrible. That was the desert with food.

Cons: They have to learn English and serve the better quality of food.

Pros: Crew was good

Cons: Plan was in poor condition and needs updated and cleaned

Pros: The idea of having inflight entertainment.

Cons: 1. Crew moved my luggage without asking, 2. Sat in window seat and it was easily 85 degrees, 3. Seat is not made for someone 6’2”. Neck support falls at shoulders which was super uncomfortable, 4. Inflight entertainment worked for a bit then didn’t.

Cons: Exit row seats are too small.

Cons: Entertainment didn't work neither did the flight attendants. They sat in the back and quite literally did nothing, no juice and water. Worst service ever. I'll fly Delta from now on. American what happened to you?

Pros: Professional and friendly Crew & the movies

Cons: Too cold, seats to narrow, food not so tasty.

Cons: Be on time. 3 hours delay

Pros: Changi. Wow..

Cons: Aircraft rather not modern.

Cons: Shopping items available.