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Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Pros: Crew were very pleasant

Pros: The crew was amazing and the food was great too!

Pros: Nice crew , good and good

Cons: If someday ... someday....I can afford First Class . That’s will be Nice for a long flight .

Cons: Hi do veg meal could have been better and communication about my bags could have been better .

Pros: Yes!

Cons: Lower the price and keeping up the good work!!

Cons: Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies.

Pros: Business class is the best

Pros: Perfect

Cons: Perfect

Pros: Nothing

Cons: Be more professional

Pros: N/a

Cons: N/a

Pros: The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful.

Cons: Phone check-in until 1 hr before departure would’ve been helpful.

Pros: Food and beverage service

Cons: 45 minutes delayed when departing

Cons: Keep going with the excellent job, Garuda

Cons: Late with no explanation and no communication just late to load. Late to depart. Late late late

Cons: Food

Pros: The ice cream dessert.

Cons: No tube to the terminal due to SEA Games. Bus service provided from tarmac to temporary immigration counters.

Pros: On time

Cons: The ride...

Pros: The crew was helpful and patient. Toilets were always clean.

Cons: Beer was not available. Sometimes the type of food was not available in the coach class.

Pros: crews were amazing and friendly.

Cons: i couldn't think of anything at this time.

Pros: Crew was nice. Flight was timely.

Cons: Food was bland and small. No TVs in seats only on phones. Little leg room. Customer service in Manila was horrible. They told us to transfer to a different location for lounge access then we were denied after we paid for it. They didn’t do anything to correct the mistake. Very unfortunate despite speaking to many managers.

Pros: The ice cream dessert.

Cons: No tube to the terminal due to SEA Games. Bus service provided from tarmac to temporary immigration counters.

Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Cons: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Pros: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Pros: Polite and friendly service

Cons: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Pros: Seats are comfy

Cons: N/a

Cons: Got food poisoning from the potato salad, as did other Americans who were on our same flight

Pros: None

Cons: Food on time

Pros: Best in flight entertainment for any airline I've used

Cons: More food options

Pros: Amazing airplane, pilots and flight stewardess

Cons: None

Pros: excellent check in, they accommodated me despite my late arrival due to traffic from an airport transfer from another terminal

Pros: Great aircraft

Cons: Perfect