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Pros: Crew is so polite!

Cons: No wifi, no individual entertainment screens, no power. TV screens looked like an old VHS tape (static).

Pros: Nothing

Cons: We had to get off to go through immigration

Cons: When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

Pros: The flight was smooth and the service personnel was nice and professional.

Pros: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Cons: Replace worn out seats.

Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Cons: How you guys gonna do for it ?

Pros: Nothing

Cons: Had to process in and out of immigration then back into airport No transit area

Pros: Crew was friendly

Cons: To many transfers

Pros: Great service in business class

Cons: Boarding seemed to be chaotic !

Pros: Boarding and off boarding was very fast

Cons: Food options/quality

Pros: great service in business class

Cons: food selection could have been more westernized!

Pros: I thought I had ordered a vegetarian meal but I had not. The crew was helpful in getting me an extra one and heating it up for me without me asking. I thought I would just skip a meal but was thankful I did not have to do that.

Cons: I was sitting in a middle seat next to a very broad shouldered and tall man who also had a middle seat. He could not help taking up space in my seat because of his large size. It was a very long flight and very uncomfortable and cramped. I wish extra large passengers could not be given middle seats as they need more room.

Pros: The airplane is clean all the time.

Cons: The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat.

Pros: The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much.

Pros: Nothing

Cons: Bad food and bad FA

Pros: The flight left on time

Cons: Not using Air Fiji.

Pros: The plane was new and clean. The crew was so friendly and welcoming. Anything we needed on our flight they were more than happy to oblige and always did it with a smile

Pros: Friendly staff

Cons: 1 hour delay, we landed in middle of night with to sleepy kids. We missed the beautiful tv screens in chair as we had on the way to Fiji and were dissapointed about that, also less leg space in this AirPlane

Pros: Liked that I was heading to Fiji for some nice vacation

Cons: A lot could have been better, the crew and captain didn’t know the immigration procedures for the United States, both flights late. Then also entertainment was quite lacking on a 7 hour international flight.

Pros: Food and movies

Cons: Boarding time

Pros: Service, food entertainment and catching up the lost time

Cons: We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats.

Cons: Absolutely hopeless baggage delivery/collection. Almost as long as the flight

Pros: This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep.

Cons: The food was mediocre. Not terrible but not very tasty either. There is no wifi!

Pros: very comfortable seats. on time arrival.

Cons: the food is not very good.

Pros: Just normal...

Cons: Improve Leg room

Pros: Plane loaded quickly and departed on time. Beautiful clear day for flying.

Cons: Narrow seats on a small plane.

Pros: JAL operates with incredible efficiency.

Pros: Seat super comfy

Cons: All okay

Pros: The crew amazing. Food was great

Cons: Nothing

Pros: Delay of check in with upgrade

Pros: Everything was fine, I would probably take the flight again but nothing was above average

Cons: Boarding could have been more organized

Pros: Flight was on time

Cons: A 3 hr plus flight from St Maarten to Washington DC with nothing but stale pretzels!!

Cons: We did not have dinner as we tried to get some sleep on this 6.5 hour overnight flight to London. The 767 was in a 2-3-2 configuration for economy plus and general economy. Thankfully they kept the temps cool to the point where we used our coats as additional blankets. I appreciated that the FA’s did not wake us for dinner and they closed my window shade at some point. They were 100% polite and helpful. That said, with the new Polaris Business Sears, UAL has eliminated the restrooms between Business and Economy. So it is a very long walk to the restrooms from Econ Plus and it appears that there are only 4 restrooms for about 120 passengers. Absurd. My family made do because we used the restrooms in the middle of the night when most people were sleeping but this would have been a nightmare after breakfast or with a small child. It appears that UAL has gone for profit over customer satisfaction.

Pros: The crew was amazing and plenty of room. Good food!

Cons: Flight was significantly delayed as a result missed my train

Cons: They did not ask me if I want food during the 12 hour flight. They just pass by me and did not give me food. The flight attendant could not speak English so they could not explain when I complained.

Pros: Spacious and comfortable

Cons: Food was pretty bad

Pros: crew excellent and very efficient & professional

Pros: Seat was comfortable and food was nice.

Cons: Crew could’ve been nicer and more helpful. Boarding wasn’t efficient.

Pros: Liked the plug/outlet availablity and the movies.

Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Cons: Would be nice if they offered hot towels for the Economy passengers.

Cons: The flight was delayed and I almost missed my connecting flight to Oslo.

Pros: Premium Economy did not meet our expectation compared to even US airlines.

Cons: Crew Service was not very good.

Pros: The leg rest in premium economy should have been longer & seat should have been wider

Cons: See above note

Pros: Nice cree

Cons: All perfect

Pros: crew were great

Pros: Flight was on time boarding and arriving

Cons: 1). Didn’t have enough food so only one option was available 2.) seats cramped like a budget airline 3.). Pilot made a harsh landing.

Pros: Crew were amazing and great entertainment

Cons: Boarding could be better

Cons: We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent.

Pros: Amazing crew, great seating area and tasty menu.

Pros: Very cramped seats

Pros: Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working.

Cons: Same advertisements before each movie could play were annoying to me.

Pros: Wifi !!!!

Cons: Bigger seats

Pros: Amazing staff, clean plane, good food, comfortable seats in business

Cons: Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous.

Pros: The customer service was amazing. Air hostesses were very courteous, friendly and helpful.

Cons: Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system.

Pros: Crew amazing. Seats had enough legroom. Good was second to none

Pros: It was ok flight. Normal economy class flight. Nothing much to talk about

Cons: Emirates Airlines need to really pay attention to the kind of people they hire. A lot of times you will run into nice people in their counters and desks, until you run into a massive a$$hole. In this airline it is very common to find quite a few individuals that need re-training and re-education on how to deal with customers.

Pros: Crew was amazing

Pros: Nothing. Missed the flight as the crew directed us to the wrong gate

Cons: Support staff

Cons: The check in staff extremely rude and unprofessional. You can’t check your bag into your final destination You also must go thru immigration and customs in Chengdu

Pros: Crew is nice and always ready for helping.

Cons: Food was terrible and not fresh

Cons: Most of the crew was not skilled with English (both comprehension and pronunciation) so it was difficult to communicate or to understand instructions. The flight was also delayed for an hour, which could have been avoided if the airline staffed more people for check-in or streamlined the check-in process since that was the only bottleneck preventing passengers from being on time.

Pros: Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

Pros: Comfortable and Clean

Pros: Really friendly and efficient crew.

Cons: Seats and entertainment screen.

Pros: The crew was awesome u almost missed the flight but they really helped out.

Cons: The seats are uncomfortable and cramped

Pros: Nice crew

Cons: Better food, some entertainment, better bathrooms

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: nothing

Cons: THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE

Pros: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Cons: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Pros: The crew was amazing. The seat was very comfortable, leg room is spacious.

Cons: The movie selection is kind of old

Pros: as expected

Pros: Pilot kept us well informed.

Cons: Even though ground service was servicing the front of the plane, they were unable to service the rear of the aircraft for another hour. Don’t they know that every plane has a front AND a back. When we arrived at RDU, AA did not have someone available for nearly 20 min to get someone to us deplane

Pros: The food was excellent for airline food. The crew were very nice.

Cons: I couldn't get the wifi at Beijing Capital Airport to work with my American computer no matter what I did...

Pros: Staff was nice

Cons: The food vegan Movies

Pros: Just good overall. Beats any American carrier (which is not saying too much!).

Cons: Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!

Cons: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.

Pros: The crew was nice

Cons: My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined