Find cheap flights on Malta MedAir

Pros: the food was great for a short haul flight.

Cons: the boarding process was chaotic and did not even use the most basic of logic. the extra legroom seats are narrow so while you have leg room you have to wedge yourself in. The crew are interested in flogging scratchcards and duty free.

Pros: Nothing.

Cons: Better and more accommodating customer service. Flight ‘left early’ and we missed the flight due to a slight delay in our initial flight (we had a layover in Manchester). Customer service was not helpful and even though we arrived at check in with enough time, they did not let us board the flight.

Delay

Cons: 1h hour delay

It really feels like a budget airline

Cons: Old plane. Very much below average entertainment. Basic things like coffee or soda for sale on 10 hour flight. Uncomfortable worn seats. Poor choices of food.

Cons: Nightmare no entertainment available

Pros: Price

Cons: Service

Cons: The crow was useless I asked water 3 or 4 time no way to have it Entraînement no choice just if you pay , Low costs? Too much. !,

WHAT FLIGHT?

Cons: The flight to Manchester was canceled and I was not even informed until I got to the airport and was told I had no flight and I should rebook my flight with another airline. So my flight back to the USA NEVER happened because I refused to flight with Thomas Cook.

Flight was cancelled and the way it was handled was very unprofessiona

Cons: The way Thomas cook handled it.

Cons: Didn't like having to climb stairs into plane with two hip replacements and luggage, and no assistance. The seats are tiny (and I'm a small person). The food was mediocre, passengers took their own food on board. The entertainment was pitiful for such a long flight. Very disappointed and probably will avoid Thomas Cook for future trips. Plus, It was very cold with constant cold air blowing on me; they provided no blankets, even though I requested one.

We were over an hour delayed due to a problem with the plane.

Pros: The on flight crew were helpful and considerate.

Cons: Information on delay at the gate was poor until the captain came out to speak to us. The delay. We arrived at Gatwick at 12:45 in the morning. Fortunately we made the 1:20 am train to London otherwise the whole travel experience would have been very poor. We had a crying/howling toddler in the seat row in front of us. I know there isn't much you can do about this but it obviously has a huge impact on the comfort of your flight.

Cons: Checking in was ridiculous, I got to the airport 3hrs early and was queuing the entire time until the plane left. It had to be delayed because of how long it took everyone to get to the plane. Absolutely apalling!

Cons: Dont be like Ryanair, dont try to catch me up.. I would recommend you a free water or tea.. I really dont want to pay 2EUR for 0,5l of water in plastic bag..

flight delayed for two days

Cons: poor customer service. no assistance,

Pros: The crew was very nice.

Cons: The seats where VERY uncomfurtable