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Pros: Flight delayed due to tech issue but they still boarded us and held on plane no water no bathroom no cell phone signal for 5 hours

Cons: The accommodation of passengers in the event of a flight cancellation

Cons: When flights are canceled provide more of a notice, and have the crew be a bit nicer about it when being asked about future flight, not be so short and act bother when you ask something.

Pros: Ha desmejorado la atención y comodidad en ejecutiva.

Cons: Deben mejorar las sillas de ejecutiva y la comida.

Pros: Es impresionante lo que ha desmejorado Avianca en su clase ejecutiva. Un vuelo de más de 5 horas y la silla no reclina sino solo un poco y no hay donde apoyar los pies. La comida estuvo mala.

Cons: Tienen que mejorar su servicio en ejecutiva y si les toca usar ese avión mejorar la comodidad de las sillas.

Pros: Cada ves que viajo en Avianca , estoy viendo y sintiendo un detrimento en la atención así como en la comodidad de los aviones. Viaje de Washington a Bogotá en busines, y la incomodidad de el avión es desesperante. Q pasa AVIANCA? Acaso se va a acabar nuestra empresa colombiana q ha sido el org

Pros: Only the entertainment

Cons: There should be a line for older people with bad knees like myself, preference when check in.

Pros: The flight was short.

Cons: The seat was uncomfortable and did not recline. The movie was not accesible. Regardless of the confirmation, due to not been able to do the check in I lost my seat and was standby because Avianca sold more seats that what they had. I believe Avianca should keep a more international menu.

Pros: Crew was awful. Did not let me board because I was sick.

Pros: The crew was responsive. The food was good too. The screens were nice and personal!

Cons: Better dessert options and more variability.

Pros: The crew was just ok.

Cons: Everything, from the entertainment, the food etc.

Pros: Cabin actitud, poor food, delayed 30 minutes to lost other connections.

Cons: I don't know why was so bad service, problem with this flight.

Pros: Nothing. Since I missed my conection with Avianca ( I got there 10 after the inicial boarding) Avianca didn’t let me enter

Cons: Customer service in Avianca sucks. I got charged $600 to get in the next flight, and nothing was my fault

Pros: Nothing like me. The next time I will choose another airline.

Cons: I made my check in early in the morning. My flight was at 21:00 and for my sorprise they changed my prefered sit and gave me another seat behind my family. I protested so much and the gave me a very stupid reason. I am thinking to claim my money back for the prefered seats.

Pros: The process to board is in disorder. I feel It is possible to do better the next time.

Cons: For me when you do the Check in process and you choose your sits, they have to respect your selection all the time.

Pros: Quick boarding.

Cons: Food was sub-par. Tight seating

Pros: They changed the flight 2 hours later and then was deleyed for 30 minutes . I never received compensation for that

Pros: Ay the counter they were nice

Cons: Food was the worst and service from flight crew was Poor

Pros: I don t know what hapen with Avianca. The Atencion in bussines Class is bad and the food is to poor