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Pros: My flight was delayed and we couldn’t get our connecting flight. They managed to send us with a direct flight the same day.

Cons: Air China has a poor online update for the flight status.

Pros: The seating wasnt very comfortable

Cons: The food wasn’t that great and the seating was old.

Pros: Plane didn't crash! :)

Cons: My issues were with the other passengers, not with anything the airline could've prevented. It's a budget airline, you get a budget experience, but I didn't have any huge problems with anything.

Pros: crews are kind and help.

Cons: entertainment system sucks, no internet

Pros: My inflight movie kept restarting because the WiFi connection was bad

Cons: More turbulence, too much.

Pros: The crew was friendly and helpful.

Cons: I have no complaints!

Cons: Crew was really inattentive and service was poor to say the least. Very disappointing business class experience.

Pros: The entertainment is very good and it's a smooth ride.

Cons: Sometimes the crew could come across as brass and disappear for long periods. Also, how do you ever tell the person next to you, who's bigger than you, to try not to bump you every time they move. Definitely made for a not very comfortable flight.

Pros: Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen.

Cons: It was impressive. Can’t yhink of anything.

Cons: Flew airbus 380 all the way and it was super comfortable!

Pros: Crew, food, drinks, and seats were fantastic

Cons: Delay in China without any explanation.

Pros: It was ok. It’s a long flight to sit in regular seating. If anyone is flying international I would definitely recommend first class or business.

Cons: The food will keep you alive but is not that tasty to me but I’m used to American food. They served Chinese food.

Pros: Great price and reasonable to good service for a family on a budget, this worked well.

Cons: Both flights had delays based on weather, and it seemed the communication around it could have been better.

Pros: The seating was very comfortable

Cons: The food wasn’t that great, normally in premium economy you get the same food business class. But even compared to economy the foods was not good enough.

Pros: Food

Cons: Flight was 4 hours delayed with no explanation or access to WiFi given.

Pros: The food.

Cons: The fight was late in leaving. One of Three suitcases were didn't arrive.

Cons: Air China, please clean your planes, please have good options for food, please have some reasonable (not so long) transit times

Pros: Nothing! I like absolutely nothing about this experience! Worst fight of my life and I plan on letting my reviews reflect that!

Cons: I was doused with water 2x (condensation about 7 ounces of fluid) from the air ducts. Continually dripped on for 12.5 hrs. Before getting off the plain I took a picture of the napkins stuffed into the cracks over my head as their “solution” and was aggressively asked to delete the picture. I didnt