Pros:Staff were friendly, accamodating and willing to negotiate price due to misunderstanding regarding credit card coverage of damage insurance - ended up giving us a good deal. Car was great. Overall a good value.
Cons:Additional costs such as airport fee and taxes not advertized and not clear. Not sure if this is something Kayak should post or company needed to reveal. Check out insurance options and how your credit card may cover. (note they said need to put of collateral equal to value of vehicle to get credit card coverage - credit card company to re-imburse you later)