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Book Ace car rentals

Driver's age: 25-65

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Ace customer reviews

5.7
Fair3,045 verified ratings
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H
4.0 Mediocre
Super frustrating. They limited mileage because of a Florida license and wouldn’t change the reservation to the spouse and they do not allow you to use your own toll pass. Even bought a new sunpass and when we called sunpass they said ace doesn’t allow it. So we had to either add an extra hour each way on our trip (with little kids) or pay $15/day penalty plus tolls. Only other option was to pay $13.99/day for unlimited tolls. Car was just okay. Kind of beat up. Won’t be doing a rental with them again.
S
2.0 Poor
We arrived in Toronto with our family of 6 on time. The shuttle to pick us up was a 5 seater SUV even though when you call they ask how many people are in your group so we had to break in two groups to do two trips. We get inside ACE car rentals to be told the are putting us in a 5 seater SUV! We reserved a 7 seater SUV for the 6 of us so clearly a 5 seater won't work. The worker sat there arguing with my husband saying my husband doesn't understand that they don't have 7 seaters available! We reserved a 7 seater well in advanced by the way. So they tried to get us to take two cars but only one of us drives and how does that make any sense to have double the tolls,parking and gas! Anyways the worker looked online and told us that enterprise has a 7 seater available. He did not call to confirm just got the shuttle (two SUVs ) to drop us off. We go in to enterprise with our 4 children all of our luggage to be told they do not have ANY vehicles available and now we are stranded in a city we are not familiar with and have no vehicle to get anywhere. This experience was absolutely terrible. We spent well over 2 hours after our 5 hour flight looking for a vehicle to rent. We still have not been reimbursed for the vehicle we never recieved on top of all of this.
R
2.0 Poor
I liked the personnel. I disliked total price with compulsory state insurance not being disclosed up front and clearly, similar to how competitors present their products. Had to take two shuttles in 116 degree heat.
A
2.0 Poor
The customer service can be 10x better.
A
4.0 Mediocre
The pick-up was quite chaotic and not so clear in the explanation, but eventually it worked out and we had a good time with the car.
A
2.0 Poor
She was meaning to me she give me samll car for discrimination
A
2.0 Poor
I did not like the fact that they didn’t honor the rate that I was given in my original reservation and they tried to obligate me to pay for liability insurance even though I provided evidence that my personal auto insurance covered liability. I will not rent from this company again.
M
4.0 Mediocre
Not happy at all w customer service in Queen pickup. Drop off was great. Auto was great.
A
10.0 Wonderful
Excellent in every way! Quick shuttle, quick service at the counter, excellent vehicle and easy drop off! Would definitely rent again!
A
10.0 Wonderful
Friendly and understanding

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Where can I find Ace car rentals?

Address

39 The Strand

Hours

Phone

64-9-303-3112

Address

5 Manu Tapu Dr

Hours

Phone

64-9-256-9944
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Good to know

Most popular city

Most popular car type

Average price

Good deal

Reykjavik
Small
S$ 40/day
S$ 36/day

Top tips for renting a car from Ace

  • 25% of our users found rental cars from Ace for S$ 37 or less
  • Book your rental car from Ace at least 10 weeks before your trip in order to get a below-average price.
  • Small car hire from Ace is around 63% cheaper than other car types, on average.

FAQs about renting a car from Ace

  • How much does it cost to rent a car from Ace?

    On average a rental car from Ace costs S$ 94 per day.

  • What is the most popular rental car from Ace?

    Intermediate (Opel Zafira Tourer or similar) is the most frequently booked rental car type from Ace.

  • How many car rental locations does Ace have?

    Ace has 469 car hire locations worldwide. Take a look at our Ace car hire location map to find the best car near you.

  • Which countries does Ace have rental car locations in?

    Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominica, Dominican Republic, Ecuador, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Iceland, Indonesia, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Trinidad and Tobago, Turks and Caicos Islands, Türkiye (Turkey), U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to rent a car from Ace for a week?

    On average a rental car from Ace costs S$ 658 per week (S$ 94 per day).

  • How much does it cost to rent a car from Ace long term for a month?

    On average a rental car from Ace costs S$ 2,820 per month (S$ 94 per day).

Everything you need to know for your Ace car rental