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Cons: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Pros: The crew were all nice.

Cons: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Pros: Our flight attendant was awesome. Very friendly and attentive.

Cons: The cabin temperature was cold and the flight was delayed by over an hour.

Cons: Too long to get luggage off plane

Pros: I like the comfortable seats and the entertainment feature found on every seat.

Cons: Not much. Delta is superior

Pros: The plane was brand new!

Cons: Every time my husband and I fly our seats get changed from our original picks. I make sure the tickets are linked and they still move us. Very irritating not sitting together especially when you take the time to ensure it doesn't happen.

Pros: It’s nice to be in a plane fitted with modern conveniences. Great entertainment options.

Cons: I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover.

Cons: Better food offerings

Pros: Got to ride on a Boeing 747 Intercontinental!

Cons: It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares.

Pros: The crew were so friendly and helpful.

Cons: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.

Pros: Everything went as expected, very smooth

Cons: Lower fare !!

Cons: More space on economy for long flights.

Pros: vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though.

Cons: horrible dry croissant for breakfast

Pros: The entertainment was good

Cons: The food on the 2nd flight was bad

Pros: Amazing crew and great comfort

Cons: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

Pros: Nothing

Cons: We could have given me a refund or credit for a flight I told you I needed to change 3 months ago due to an emergency at home.

Pros: Crew was nice and accommodating, wishing more crews were as great and friendly.

Cons: Non business class passengers were constantly using the business class bathroom, curtains were not drawn.

Cons: Take off could have been better. It was delayed, but pilot helped resolve the problem; so, it was fine.

Pros: on time no problems

Pros: The crew seemed nice, they allowed me to board early.

Cons: There was no entertainment because the system was not working in our area.

Cons: Too freakin cold.

Pros: Seat was ok because we paid more or has a “status”

Cons: Nothing has changed and nothing will-services is nothing to write home about, with yr little pack of pretzels-i am happy to get safely to my destination and that’s all that matters

Pros: The crew was attentive and helpful.

Cons: Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding.

Pros: Awfull!!

Pros: The crew were so friendly and helpful.

Cons: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.

Pros: The seats were comfortable, entertainment during the long flight was very good.

Cons: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!

Pros: Comfort of A380 Legs space

Cons: Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service

Cons: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Cons: Needs WiFi

Pros: Pilot communication

Cons: Free snacks & drinks

Pros: The food. Crew was ok

Cons: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $

Pros: Seat, entertainment, food, plane

Cons: Crew attitude

Pros: Smooth and easy flight

Cons: Food and drinks served late

Pros: nice crew

Cons: old planes with bad seats and no chargers or entertainment

Pros: -

Cons: Will never use Lufthansa again

Pros: Yes

Cons: Was excellent

Pros: Crew was nice. No water or basic beverage service

Cons: Water or basic beverage service

Pros: Crew was amazing

Cons: Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!

Cons: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Cons: Great

Pros: The crew were so friendly and helpful.

Cons: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.

Pros: Everything went as expected, very smooth

Cons: Lower fare !!

Pros: Care was amazing plane was spacious and new lots of entertainment

Cons: Food could have been better

Cons: complimentary water needed

Pros: Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Cons: Nothing on this occasion.

Pros: Crew was nice. No water or basic beverage service

Cons: Water or basic beverage service

Cons: The airplane was really old.

Cons: All of our luggage was lost and did not arrive in Prague

Pros: easy boarding. crew was nice.

Cons: terrible seats. no tv or chargers.

Cons:

Pros: Everything went as expected, very smooth

Cons: Lower fare !!

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Pros: Crew was nice. No water or basic beverage service

Cons: Water or basic beverage service

Pros: Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Cons: Nothing on this occasion.

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: The crew were so friendly and helpful.

Cons: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.

Pros: Awfull!!

Pros: Flight departed on time. Crew were friendly and efficient

Cons: Boarding seem to be chaotic, no boarding by group or seat number.

Pros: Comfort of A380 Legs space

Cons: Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service

Pros: MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras.

Cons: Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges.

Pros: Smooth and easy flight

Cons: Food and drinks served late

Cons: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation

Pros: easy boarding. crew was nice.

Cons: terrible seats. no tv or chargers.

Pros: The crew and comfort.

Cons: The food does not taste good at all.

Pros: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Cons: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Pros: The crew was awesome, super funny, excited, and helpful.

Cons: The seat was incredibly uncomfortable.

Pros: Care was amazing plane was spacious and new lots of entertainment

Cons: Food could have been better

Cons: All of our luggage was lost and did not arrive in Prague

Pros: -

Cons: Will never use Lufthansa again

Pros: Crew

Cons: The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer.

Cons: Great

Cons:

Pros: easy boarding. crew was nice.

Cons: terrible seats. no tv or chargers.

Pros: Seat, entertainment, food, plane

Cons: Crew attitude

Pros: The crew was great with kids. Very friendly and helpful.

Pros: the crew was good , seat was not so comfortable

Cons: seat need to be more soft for a trip during 8h //

Cons: Extremely unfriendly staff at check-in. Boarding was chaos.

Pros: Yes super crew and super seat. ( next to empty seat) Nice new plane

Cons: This one couldn’t have been better. Plenty of food snacks and drinks

Cons: offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good.