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Horrible service at the baggage claim. Stuck on plane for an hour due to taxing and no gate.

To get to jet blue at JFK from any connecting flight you have to go through security again.

I really would like it if they provided at least some limited free wi-fi.

Nice, it was nice to have a free night's stay because our layover was over 18 hours.

Could have been better. Bag rechecking could have been eliminated. Gate location and direction need to be clearly stated.

Older plane with finicky seats. Crew often seem to focus on "pet" clients and over extend services to some over others. I get less attention since I'm not a regular business class client. Regardless, I've paid the money and would expect equal attention.

Very small and cramped aisles and seats. Food was poor but the fresh hot roll and hummus was good. No cans of soda given but they had small bottles of water. Crew was nice and pleasant and kept bathroom clean.

In sharp contrast to the modern glitzy airport, boarding facilities were primitive. Passengers had to board buses and walk up steep stairs in bitter cold with carry-on baggages. I found no reason why aerobridge was not provided.

I have been flying Turkish Airlines for the last 5 years it’s always great service, on time , excellent food, only one thing wasn’t reliable is their on board WiFi most of the time it doesn’t work.

I could not check in online 24 hours before the flight. Very inconvenient. Flight was delayed.