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Pros: The crew was fantastic!

Pros: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.

Cons: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.

Pros: Punctuality Pleasant crew

Cons: No food on the flight! Due to some problems with the catering service, only a small sandwich was available.

Cons: The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests.

Pros: Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety.

Pros: Almost everything

Cons: Slightly delayed

Cons: Chair isn’t comfortable.

Pros: Great experience all together

Pros: Great crew and very good legroom.

Pros: crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom

Pros: The crew was excellent!

Pros: Crew super nice, appreciated all the free food that was provided during flight and hot towel.

Cons: Comfort of seats

Pros: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Cons: Better entertainment selection.

Pros: Comfortable and Clean

Pros: Wine. Good movies

Cons: USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible

Pros: Nice crew short flight.

Cons: Not much flight was too short to say

Pros: Nice people

Cons: Some games for kids

Pros: Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Cons: Controll the quantity of packages per person

Cons: Entertainment was mediocre food was poor and boarding process.can be better and faster.

Pros: Uncomfortable seats.

Cons: Seats, and helping passengers when they have delays

Pros: Nice crew short flight.

Cons: Not much flight was too short to say

Pros: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.

Cons: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.

Cons: Very long flight

Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Cons: No WiFi despite paying. No Kosher food despite ordering.

Pros: Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded

Cons: Upgrade passengers that you make late.

Cons: Everything was super. Really

Pros: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.

Cons: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.

Pros: Great service, tasty sandwich.

Cons: Boarding was a bit of a scrum.

Pros: Comfortable and Clean

Cons: No WiFi despite paying. No Kosher food despite ordering.

Cons: Seats can be better.

Pros: Crew was fantastic!

Cons: The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem.

Pros: Got to the destination

Cons: Everything

Pros: Very confusing going through security.

Cons: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Pros: Very confusing going through security.

Cons: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Cons: Everything was super. Really

Cons: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.

Pros: Crew was excellent

Cons: Nothing really. LH first class cabin is one of the best!

Pros: Everything was great!

Cons: Some announcements were only made in Korean. Would have been nice to have it in English for international flight.

Pros: Crew was amazing

Cons: Seats was kinda uncomfortable. Leather seats would be great

Cons: A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore

Pros: Thank you for selected me became priority and the Sevice is good.Thanks again.

Cons: I don’t know yet.

Pros: The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly.

Cons: The second food service.

Pros: Great service!

Cons: More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat).

Pros: Crew was very friendly and the service was reasonably good.

Cons: Seats were not very comfortable.

Pros: Meal, crew

Cons: 1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles.

Pros: Almost everything

Cons: Slightly delayed

Pros: Speeding of departure after boarding

Cons: Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane.

Pros: Attentive crew !

Pros: The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing.

Cons: Serve the cold soba for all meals. :) Love it.