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Cons: They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow.

Pros: a320 was comfortable

Pros: Very friendly, helpful and communicative crew.

Cons: Only complaint: the touch screen on the seat back was oddly unresponsive and this made it a bit difficult to interface with the various in-flight entertainment options; the streaming music in particular.

Pros: Plenty of room in economy plus.

Cons: The ambient temperature was a bit too warm.

Cons: There was very poor communication regarding our ongoing delay that lasted 7 hours. Some of the crew were very rude towards customers.

Pros: Crew and entertainment.

Cons: Offer more food and beverages due to long delay and sitting in the plane for over an hour before take off.

Pros: I eventually got where I was going

Cons: Everything? Every single flight was canceled or delayed with really weak excuses. Really shameful customer service too.

Cons: Plane was dirty

Pros: Everything was good, excellent. No complaint at all!

Cons: Perfect no further better service, I suppose.

Pros: Crews are always super well trained.

Cons: Between continental flight need more movies, in my perspective

Pros: Fortunately plane not full and was able to use adjacent seat(s).

Pros: Boarding was Great! Crew were also great. Food were ok. Entertainment were great.

Cons: Snacks and foods were okay. Could have been a bit more, or add a bit more snacks.

Pros: Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!

Pros: The crew was very friendly and attentive. They look after the customers.

Cons: I can't think of anything that could have been better.

Pros: I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van

Cons: At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on

Pros: More leg room than most flights.

Cons: Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly.

Pros: Not and horrible waited for 10hour before we board the last journey

Cons: Is horrible will not use kayak again we want to change the flight we were told not changeable

Cons: United Airline s***k. Flight was delayed 3 1/2 hrs and they don’t give a s**t you have a life. Never again UA!

Pros: The airline and the flight were pretty good

Cons: DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!

Cons: Connection time unacceptable with delay in departure from London

Pros: Kind and attentive crew, surprisingly comfortable seats with more legroom than I expected, even in basic economy, a ton of overhead storage.

Pros: delay of 2hours caused by disturbed person poor crew reaction no info to other passengers

Pros: Crew was great, plane was nice

Cons: delayed again, almost missed connection

Pros: Very friendly, helpful and communicative crew.

Cons: Only complaint: the touch screen on the seat back was oddly unresponsive and this made it a bit difficult to interface with the various in-flight entertainment options; the streaming music in particular.

Cons: Not much legroom and no tv’s on a 10-hour flight

Pros: Flight was delayed, but the crew did all they can to make passengers feel comfortable.

Cons: No food for vegetarians.

Pros: More space for the kids!!

Pros: The flight crew & the flight itself was great.

Cons: The flight was delayed by 4 hours. Not only did I miss my connecting flight, but I also missed my rescheduled flight. I had to wait another 7 hours in the airport waiting for a flight. And due to this I missed an important meeting.

Pros: Free wine!

Pros: everything from the boarding and check-in process to in flight comfort.

Cons: Flight from dc to Frankfurt was delayed 4 hours. Flight from Frankfurt to Amman was cancelled and rebooked for the next morning.

Pros: Plane was awesome and comfortable

Cons: Delayed without updates for hours

Cons: Service could be better. Bathrooms need to be clean periodically. Your cut back of restrooms - sucks. I guess the offer of free drinks and a small snack is all United can offer for the price we pay.

Cons: Seats are very close together and when someone reclines the lap tray is on your lap. Nothingnthe crew can do - since it comes from upper management

Cons: Try to keep the flights close to schedule and be honest about the delay.

Pros: Crew was very good. Seats were uncomfortable. Too close together and hard.

Pros: Boarding for Any KA flight is excellent. They actually tell the crowders to sit down, which makes it easier to figure out if you're supposed to be in line or not.

Cons: This flight was a Delta flight, with Delta crew on a Delta plane. Delta is great for domestic, but this crew was definitely not a Korean Air crew. The result is a lower quality of service, with more than half of the flight attendants not being nearly as cordial as they should have been.

Pros: Entertaiment

Cons: They should serve variety of. Food

Pros: Everything. Seat...crew...food...all of it.

Cons: Can't think of anything. All was great.

Cons: Seat lacked good padding, very uncomfortable for 12 hour flight

Pros: Free wine!

Pros: Kayak would not allow me to change the ticket - referred me to FlyUs. Horrible customer service. I needed to return on Sat Jun 15 not Sun Jun 16. Would not give refund (i agreed to that when buying) but would not refund the tax, which i feel legally they have to do.

Cons: Won't be using FlyUs or Kayak again for future purchases. Will go to the airlines directly. Too much red tape and horrible customer service for me to do this anymore. I fly a lot and have over 20,000 miles with Kayak, but those days are over.

Pros: Everything is fine.

Cons: No

Pros: Very helpful and accommodating

Cons: Seats are extremely limited in space. I know it’s not only United but I’m an average sized guy and a 4 hour flight is a challenge.

Pros: Crew was very pleasant.

Cons: Flight was extremely late arriving.

Pros: On time

Cons: Crew was not helpful, entertainment on screen was archaic and all but useless. Terrible leg room, no accommodation for carry on luggage and just generally in pleasant experience with united

Pros: Crew was great and I really like the text updates on landing for my new gate with directions on how to navigate Dulles.

Pros: The flight crew was friendly. Checking in was easy.

Cons: Nothing, it was great

Pros: Excellent crews.

Cons: bathroom space and selection of shows.

Pros: Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices.

Pros: awesome service great seats

Cons: 30 some odd hours hotel didnt have shuttle

Pros: Everything very excellent

Cons: They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow.

Cons: The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down.

Pros: Crew was attentive and friendly.

Cons: Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa.

Cons: The boarding time

Pros: Crew was very good. Seats were uncomfortable. Too close together and hard.

Pros: Service was fantastic everyone so friendly.

Cons: Nothing. It was fantastic!

Pros: The entertainment was good

Cons: Not switching our flights three times and not accommodating us like we had originally planned for.

Pros: The crew was very good.

Pros: There was lots of leg room. Crew was nice.

Cons: One of our seats had a broken recliner button.

Pros: Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!

Pros: Entertainment offerings were good.

Cons: I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!

Cons: The flight was delayed so I missed my connection, spending 6 hours in the Houston airport

Cons: we had a 9 hour delay

Pros: Food was delicious! Crew was very nice and friendly and plane was very clean.

Cons: Late crew. Slow to depart added to delay. Arrival blocked by equipment in the gate, so we waited to get access to the terminal. 20 min after gate arrival, still no bags. Then one truck of luggage on the announced carousel and then...nothing. Secretly, the remaining bags were appearing on a differen

Pros: a320 was comfortable

Pros: The crew were very friendly and caring and really on top of things.

Cons: The food was pretty basic/bland. The exception was the pancakes, which were very tasty.

Cons: They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow.

Cons: United Airline s***k. Flight was delayed 3 1/2 hrs and they don’t give a s**t you have a life. Never again UA!

Pros: Boarding was Great! Crew were also great. Food were ok. Entertainment were great.

Cons: Snacks and foods were okay. Could have been a bit more, or add a bit more snacks.

Pros: Crew was amazing. But the seat could have been more comfortable.

Cons: There should have been some Indian programes/ movies. Specially some Hindi movies to watch.

Pros: Fortunately plane not full and was able to use adjacent seat(s).

Pros: awesome service great seats

Cons: 30 some odd hours hotel didnt have shuttle

Pros: Crew was very good. Seats were uncomfortable. Too close together and hard.

Cons: Try to keep the flights close to schedule and be honest about the delay.

Cons: The flight kept getting delayed, and the airline kept having different reasons, do we did not take the flight. It was delayed so long we would have missed our connection in dulles.

Cons: Service could be better. Bathrooms need to be clean periodically. Your cut back of restrooms - sucks. I guess the offer of free drinks and a small snack is all United can offer for the price we pay.