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Thu 12-10
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Pacific customer reviews

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4.0 Mediocre
Pros:Not much
Cons:They seem very shady. The cost was slightly more than the Kayak receipt. I'm going to have to check my card to insure they refund the hold they placed. The rental clearly stated unlimited mileage they tried to make me sign something that stated I only received a smaller amount of mileage. The guy argued and I almost walked away, he said my email receipt from Kayak was missing a second page of fine print with all their terms. When booking everything clearly stated unlimited mileage. The car had excessive scratches & scrapes all around, it was in very poor condition. The car did not run well, it knocked & rattled & was not in good working condition. Although the rental was inexpensive I regretted not going with the next option that was just a few more dollars a day with a company that was more professional & seemed more reputable.
10.0 Wonderful
Pros:Nice customer service. The employees are very nice and very understandable.
10.0 Wonderful
Pros:It was fast, easy, convenient and inexpensive.
2.0 Poor
Pros:Fuel Economy
Cons:The pickup took nearly 30 minutes from airport The insurance was a scam The personnel were less than professional The return was 4 hours early and no pro rate Overall experience terrible.
2.0 Poor
Cons:Pacific charged me twice as much as they estimated on Kayak. If that had been the extent of it, I may have left it alone. The day after I returned my car, however, the manager called to tell me that there is a "new scratch" on the front bumper. The car they rented to me was already scratched up, so I assumed he had gotten something confused and I could simply send the pictures I had snapped of the car before driving away from the lot. He sent me pictures of a car I'm not convinced is the car I rented, with a big scratch in the bumper, and asked that I have my lawyer call him. I have never felt so mistreated by a company. I'm certain that I had nothing to do with a scratch in the car I rented, and after consulting Yelp I noticed that Pacific has pulled this same stunt with at least one other customer. Do yourself a favor and stay far away.
2.0 Poor
Pros:I didn't like wnything
Cons:The service was bad- Shawn at the front desk was rude. I ended up paying extra because of an error on their end. I won't be using them again
10.0 Wonderful
Pros:Fast pick-up & drop-off at airport. No problems. No up-sale, friendly, fast in & out.
9.2 Wonderful
Pros:Great customer service. Clean compact car.
Cons:Location of store. But that was cause of San Diego regulation.
3.2 Poor
Pros:Low rate, which ended up not being cheaper than what I would have paid from an airport rental agency after the dropoff fee was added
Cons:I dropped my car off at 6am as I had a 7:50am flight. At the time of booking it was listed that there would be a free shuttle to the airport. When I picked up the car I was told that I would have to drop the car off at a nearby parking garage and pay an extra $11 fee. I found this to be underhanded
2.0 Poor
Cons:When we got to the place we were being helped by a woman and she was going through all the information and everything was fine. then about 2 min in another man comes out and says "this is only for local, this is only for local." we were like ok and kept going. then the man starts to talk over the lady that is helping us and eventually kicks the lady off of the computer and takes over. The man ask if all I have is a debit card and I tell him yes. He then says there is a $600 deposit. Let me say that again a 2-day rental at $38 and he wanted a $600 deposit. Now my mom who was with me used to work at Hertz car rental down the street and knows the industry. I am in school studying to be a lawyer. I asked the man to show me ANYWHERE ON MY CONFIRMATION EMAIL OR ANY LINK WHERE THERE IS A $600 DEPOSIT. He could not show me anything anywhere. I hold his company Pacific and your company as well responsible for doing business with a company of this sorts. I hope that my treatment was not because of my skin color, but I still do not know why this man had to insert himself into my transaction in the first place, and he could not show me anything in writing in regards to a $600 deposit.

Pacific car hire prices in Singapore

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FAQs about renting a car from Pacific

  • How much does it cost to rent a car from Pacific?

    On average a rental car from Pacific costs S$ 103 per day.

  • What is the most popular rental car from Pacific?

  • How many car rental locations does Pacific have?

    Pacific has 11 rental locations worldwide. Take a look at our Pacific rental location map to find the best rental cars near you.

  • Which countries does Pacific have rental car locations in?

    Cyprus, Malaysia and United States

  • How much does it cost to rent a car from Pacific for a week?

    On average a rental car from Pacific costs S$ 719 per week (S$ 103 per day).

  • How much does it cost to rent a car from Pacific long term for a month?

    On average a rental car from Pacific costs S$ 3,080 per month (S$ 103 per day).