Not sure which airline to fly with on your next trip? The next time you visit an airline's website, check to see if it has earned KAYAK's coveted Best Airlines badge. Here are the year's best airlines according to airline reviews from travellers on KAYAK.
Based on the number and quality of reviews and ratings of budget airlines from 2018, Southwest was identified as having routinely provided a superior experience to travellers.
Overall rating
8.2 Excellent
Based on 6,332 reviews
Boarding
83%
Comfort
81%
Crew
88%
Entertainment
79%
Food
74%
Overall
82%
About KAYAK's Best Airlines
KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines are based on ratings from KAYAK users in 2018.