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Pros: Excellent crew

Cons: Flight delayed and no reason Food very bad

Pros: The crews are always awesome. The food great especially since they always have cherry juice, my favorite!

Cons: The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way.

Pros: Some crew was attentive, others were not. Piloting was good

Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Pros: Seat was not comfortable

Cons: Seats

Pros: Food

Cons: Please stop overbooking....

Pros: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"

Cons: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Cons: I have loads of complaints about the entire crew and etihad airlines and I will file my official complaint against them. The space here isn’t enough to write my complain

Pros: service on the flight was very good

Cons: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Pros: Comfortable for that sort of journey

Cons: N/a

Cons: Crew could have been more pleasant

Pros: Amazing crew

Pros: The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well.

Cons: The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working.

Pros: Good crew Seats good

Cons: Earphones plug difficult to fit Toilet cleanliness not adequate on occasion

Pros: Picked me up from home in a Mercedes! Great, efficient service

Cons: Great service, friendly team and most importantly great food

Pros: Comfortable for that sort of journey

Cons: N/a

Cons: Need spacious aircrafts for such a long flight..

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Pros: The attendants and ground crew helping me was excellent.

Cons: They ran out of food! There were no snack and I had to go without food from AUH to IAD. No snacks either. The focus was on selling food. A truly sad experience. I thought Ethiad was among the top 5 airlines but this experience puts the worse that the top 25

Cons: 14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor.

Pros: That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews....

Cons: Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad.

Cons: Getting more minimal on the food service. Emirate have more and better quality

Pros: I liked that it was a straight flight from SFO -ZRH. On board entertainment was great.

Cons: Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !

Cons: There was a half hour delay which no one could explain. Made transfer in Zurich really difficult.

Pros: Nice crew, plenty of food and snacks available. Good wine.

Cons: Delayed flight, almost missed connection, told on first flight had to check carry-on then they lost our luggage on the connection, cramped seats, but i did pay for the cheapest seats

Pros: The food was great and the other flight attendants were kind and understanding.

Cons: There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old.

Pros: Turkish Air’s boarding is very good and their food and entertainment is good

Cons: I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc.

Pros: yes

Cons: nothing

Pros: The service was great, crew was sweet and accommodating, food was good

Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Pros: Great food options, very tasty. Crew was attentive, polite and professional.

Pros: Good crew Seats good

Cons: Earphones plug difficult to fit Toilet cleanliness not adequate on occasion

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Cons: 14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor.

Cons: I have loads of complaints about the entire crew and etihad airlines and I will file my official complaint against them. The space here isn’t enough to write my complain

Cons: The airplane broke from Abudabi to Delhi with 4 hrs delay.

Cons: Worst food i ever had in flight..please organize goid caterers

Pros: Lounge in Abu Dhabi was great!

Cons: They need to do better on food

Cons: Worst food i ever had in flight..please organize goid caterers

Pros: Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available

Cons: As above

Cons: Foord service poor overall

Pros: Nothing

Cons: Everything.

Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Cons: Your crew all need customer service and etiquette training. ASAP!

Cons: Foord service poor overall

Pros: Flight was ok

Cons: Food, bus journey to the plane

Pros: The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,

Cons: I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all

Pros: Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money

Cons: They loose my luggage.

Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Cons: Your crew all need customer service and etiquette training. ASAP!

Cons: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.

Cons: Food we got was not promised. Drinks are not served or highlighted based on requirements

Pros: every thing from the new plane until arrive it was amazing

Cons: nothing every thing i like it

Pros: Good crew Seats good

Cons: Earphones plug difficult to fit Toilet cleanliness not adequate on occasion

Pros: La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo.

Pros: Boarding staff .

Cons: Food was very bad and started to charge you for some food and drink items .

Cons: On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer

Pros: Picked me up from home in a Mercedes! Great, efficient service

Pros: Boarding staff .

Cons: Food was very bad and started to charge you for some food and drink items .

Pros: The flight was on time. Food was reasonable.

Cons: A bit more leg-room and there is some scope for improvement in the food. Also, the entertainement could have more south Indian content and also allow to access entertainement for more time.

Pros: Efficient and on time.

Cons: All fine.

Pros: Crew and flight where amazing. Thank you

Cons: Is amazing

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

Cons: 14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor.

Cons: sea food

Pros: Timing immigration check in is good

Cons: Food was not up to the mark. Didn’t get what is promised

Pros: Boarding staff .

Cons: Food was very bad and started to charge you for some food and drink items .

Pros: Amazing crew

Pros: This crew was better that last flight overall

Cons: Better seating arrangements

Pros: Crew was excellent food was good.

Cons: sea food

Pros: La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema.

Pros: That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews....

Cons: Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad.

Pros: Entertainment and food were not bad.

Cons: The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard.

Pros: Crew was excellent food was good.

Cons: sea food

Cons: Food we got was not promised. Drinks are not served or highlighted based on requirements

Pros: Flight was ok

Cons: Food, bus journey to the plane

Cons: All the food is halal.

Pros: The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,

Cons: I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all

Pros: Nothing

Cons: Everything.